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Posted 12 November 2015 - 03:38 PM
Posted 12 November 2015 - 05:35 PM
1. You should be able to access the old style Programs and Features to add/remove programs through Control Panel. You can either search for Control Panel, and it should be returned in the results or you can right click on a blank space in your taskbar, select Toolbars from the context menu, and choose Desktop menu. When you click on the Desktop menu, which will appear at the right side of your task bar just before the System Tray, Control Panel is one of the options.
2. If it's an installed application program you should be able to do it via Programs and Features in Control Panel.
Can't answer number 4 and am not quite understanding what's going on with regard to number 5.
Edited by britechguy, 12 November 2015 - 06:05 PM.
Brian AKA Bri the Tech Guy (my website address is in my profile) Windows 10 Home, 64-bit, Version 1709, Build 16299
Posted 13 November 2015 - 12:03 AM
Yes, it sounds like you are having multiple problems with Win10. You're not alone; the first week after the July 29th release of W10 we had hundreds of people posting a variety of problems. 1 month later by the end of August we had thousands of people with a plethora of problems.
This is certainly nothing new if you've ever done any upgrades on earlier versions of Windows going back to Win3.0. Upgrades invite problems, for sure, with drivers, programs (apps), as well as many peripheral devices. If you don't have experience with this process, we computer professionals often recommend a 6-month "debugging" period or waiting period before we recommend to our Customers that they upgrade to the newest version of Windows. Many of us here like me have been testing W10 for over a year; and your problems are minute compared to how many we uncovered in the Beta releases.
Not bashing W10 at all; I really like it! I'm just trying to alleviate some of your frustration.
I'm going to provide you with a short version fix--for someone who doesn't like to read and investigate first; and then a longer more detailed and complex version fix.
SHORT VERSION FIX:
Stop, and make a backup of all your Personal Data currently on the W10 computer to external media before proceeding!! Many of these repairs can cause irretrievable Data Loss!!! Next, download the W10 ISO file and create a bootable DVD disc from which you can do a W10 Clean Install. Attempt this on a separate hard drive, if you don't have one available you should consider purchasing on ebay or amazon. New drives are under $100. If your DirectX problem abates, you have some problem such as a bad hard drive on the original computer or a virus/malware that's hiding that you weren't able to detect; these problems carried forward into your W10 upgrade and caused the problem. Clean Installs on a new physical hard drive will often help you narrow a software problem like this down quickly.
You option then would be to stick with the newly installed W10 (Clean Install), reinstall all your programs, and restore your backup from external media. In 2-3 weeks you should be back up and running with your DirectX problem solved!!
LONG VERSION FIX:
Here are a couple of posts I did today that may help you with troubleshooting your recently upgraded W10 system.
Post #2: use this post to test both your Hardware and your Software in that order: http://windowsforum.com/threads/cursor-cannot-reach-top-of-quick-launch-area.214710/#post-654289
As part of your troubleshooting efforts, it would really be helpful for you to provide us with the EXACT Make/Model of your computer. Is it a Desktop PC or laptop/notebook? Is it an OEM PC (Dell, HP, Acer, Samsung, Toshiba, etc.)? Or is it a self-built PC aka a custom-rig? Are you the original owner of this computer? If not, where did you buy the computer? Online, Yard Sale, Pawn Shop, etc.
Any additional information you can provide such as a SPECCY report or DXDIAG can also help us to figure out why your W10 upgrade has failed and if it's due to a failed hardware component or a software configuration problem such as an outdated driver or a driver that's incompatible with W10 (see my discussions in linked posts above about the MS COMPATIBILITY TEST; BTW, did you remember to run this prior to your W10 upgrade???).
That's a good start. Let us know answers to these questions and keep us posted. We will advise you further.
Best of luck,
Edited by BIGBEARJEDI, 13 November 2015 - 12:05 AM.
Posted 13 November 2015 - 10:59 PM
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