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Appearing and disappearing command window in Win 7


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5 replies to this topic

#1 rpbsr

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Posted 12 November 2015 - 02:01 PM

Hi – Infrequently, I have a black command window rapidly appearing and disappearing. It cycles so fast that I can’t see if there are commands in it. This is a laptop running Windows 7 Premium, SP1. I run Norton Antivirus, Malwarebytes, and SuperAntispyware, and CCleaner regularly. I recently tried to add Spybot Search and Destroy to the arsenal, but it failed to download and install updates, even after reinstalling the program. I ran a scan with it anyway, but I’m still concerned. Can someone take a look? I’m new here and apologize if this isn’t the correct forum. Let me know, and I’ll move if necessary. Thank you.



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#2 hamluis

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Posted 12 November 2015 - 02:07 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis


Edited by hamluis, 12 November 2015 - 02:08 PM.


#3 rpbsr

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Posted 12 November 2015 - 02:30 PM

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Robert (administrator) on 12-11-2015 at 14:22:14
Running from "C:\Users\Robert\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: XPS L401X Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/11/2015 07:10:29 PM) (Source: Application Hang) (User: )
Description: The program SDUpdate.exe version 2.4.40.94 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: e10
Start Time: 01d11cde6e11cf6c
Termination Time: 0
Application Path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
Report Id: c1ddba85-88d1-11e5-a559-b8ac6fc55a19
 
Error: (11/09/2015 11:32:23 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (11/05/2015 01:19:35 PM) (Source: MsiInstaller) (User: Robert_laptop)
Description: Product: Adobe Acrobat Reader DC - Update '{AC76BA86-7AD7-0000-2550-AC0F094E6D00}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (11/02/2015 10:13:09 AM) (Source: Adobe Reader) (User: )
Description: 
 
Error: (11/02/2015 10:08:01 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (10/25/2015 06:00:00 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (10/21/2015 03:36:55 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (10/16/2015 04:41:48 PM) (Source: MsiInstaller) (User: Robert_laptop)
Description: Product: Adobe Reader XI (11.0.12) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011013}' could not be installed. Error code 1625. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127
 
Error: (10/13/2015 07:19:49 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (09/28/2015 05:43:19 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
System errors:
=============
Error: (11/12/2015 08:56:44 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (11/12/2015 08:56:04 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (11/12/2015 08:56:04 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (11/12/2015 08:56:04 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (11/12/2015 08:56:04 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (11/12/2015 08:56:04 AM) (Source: PNRPSvc) (User: )  Description: 0x80630801
 
Error: (11/12/2015 08:56:04 AM) (Source: PNRPSvc) (User: )  Description: 0x80630801
 
Error: (11/12/2015 08:55:53 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (11/12/2015 08:55:53 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (11/12/2015 08:55:53 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Microsoft Office Sessions:
=========================
Error: (11/11/2015 07:10:29 PM) (Source: Application Hang)(User: )
Description: SDUpdate.exe2.4.40.94e1001d11cde6e11cf6c0C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exec1ddba85-88d1-11e5-a559-b8ac6fc55a19
 
Error: (11/09/2015 11:32:23 AM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (11/05/2015 01:19:35 PM) (Source: MsiInstaller)(User: Robert_laptop)
Description: Adobe Acrobat Reader DC{AC76BA86-7AD7-0000-2550-AC0F094E6D00}1625(NULL)(NULL)(NULL)
 
Error: (11/02/2015 10:13:09 AM) (Source: Adobe Reader)(User: )
Description: 
 
Error: (11/02/2015 10:08:01 AM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (10/25/2015 06:00:00 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (10/21/2015 03:36:55 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (10/16/2015 04:41:48 PM) (Source: MsiInstaller)(User: Robert_laptop)
Description: Adobe Reader XI (11.0.12){AC76BA86-7AD7-0000-2550-7A8C40011013}1625(NULL)(NULL)(NULL)
 
Error: (10/13/2015 07:19:49 AM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (09/28/2015 05:43:19 PM) (Source: Windows Backup)(User: )
Description: E:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
=========================== Installed Programs ============================
AccelerometerP11 (HKLM-x32\...\{87434D51-51DB-4109-B68F-A829ECDCF380}) (Version: 2.00.11.15 - STMicroelectronics)
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20077 - Adobe Systems Incorporated)
Adobe Digital Editions (HKLM-x32\...\Digital Editions) (Version:  - )
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe InDesign CS3 (HKLM-x32\...\Adobe_05ba3a63f36684fe0c5dde2ebe6f8f5) (Version: 5.0 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Apple Application Support (HKLM-x32\...\{B3575D00-27EF-49C2-B9E0-14B3D954E992}) (Version: 1.5.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{439760BC-7737-4386-9B1D-A90A3E8A22EA}) (Version: 3.4.1.2 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Blackjack International 2.0.7 (HKLM-x32\...\Blackjack International 2.0.7_is1) (Version:  - )
Bonjour (HKLM\...\{CA0D2F09-F811-48D4-843E-C87696C6A9D9}) (Version: 3.0.0.2 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.06 - Piriform)
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 13.4.0.25 - Citrix Systems, Inc.)
Click to Call with Skype (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.6.8153 - Skype Technologies S.A.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Data Vault (HKLM\...\{2E55EEFD-2162-4A7D-9158-EDB0305603A6}) (Version: 4.3.5.1 - Dell Inc.) Hidden
Dell Dock (HKLM\...\{C73A3942-84C8-4597-9F9B-EE227DCBA758}) (Version: 2.0 - Stardock Corporation) Hidden
Dell Dock (HKLM-x32\...\Dell Dock) (Version: 2.0 - Stardock Corporation)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.93 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.1.14 - Dell)
Dell Update (HKLM-x32\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.35 - Creative Technology Ltd)
Dropbox (HKCU\...\Dropbox) (Version: 3.10.11 - Dropbox, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 46.0.2490.86 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
GoToAssist 8.0.0.514 (HKLM-x32\...\GoToAssist) (Version:  - )
IHA_MessageCenter (HKLM-x32\...\{834265C4-CDF4-44D3-BD24-31531617EFB8}) (Version: 1.8.70 - Verizon)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2182 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{4327107B-E95E-415C-9194-458FCED6BF12}) (Version: 13.03.0000 - Intel Corporation)
Intel® Turbo Boost Technology Monitor (HKLM\...\{39F4C6F9-618A-4E5B-8FB2-6BD661174E32}) (Version: 1.0.400.4 - Intel)
Intel® Wireless Display (HKLM\...\{C298FF86-AB23-4B58-AC53-A23383C07B3A}) (Version: 1.2.20.0 - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version:  - )
Internet Explorer (HKLM-x32\...\{AA31EA7B-7917-4000-949B-38E91F848A25}) (Version: 8 - Microsoft Corporation) Hidden
iTunes (HKLM\...\{997C9EC4-B53D-479D-81B7-0AEC8D174BA1}) (Version: 10.4.1.10 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
JMicron Flash Media Controller Driver (HKLM-x32\...\{26604C7E-A313-4D12-867F-7C6E7820BE4C}) (Version: 1.0.47.3 - JMicron Technology Corp.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}) (Version: 8.0.58299 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Norton 360 Premier (HKLM-x32\...\N360) (Version: 22.5.4.24 - Symantec Corporation)
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.12.5939 - NVIDIA Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (HKLM-x32\...\NVIDIAStereo) (Version: 7.17.12.5939 - NVIDIA Corporation)
Online Plug-in (HKLM-x32\...\{7BD3DC6D-A2BE-4345-B6EE-D146193DB18F}) (Version: 13.4.0.25 - Citrix Systems, Inc.) Hidden
PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 9.6.25 - Dell Inc.)
QuickTime (HKLM-x32\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6167 - Realtek Semiconductor Corp.)
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.01 - Roxio)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.45.0 - SAMSUNG Electronics Co., Ltd.)
Self-service Plug-in (HKLM-x32\...\{EF269F8D-1DFE-4C3B-9CE9-09C5773C0CF9}) (Version: 3.4.0.33684 - Citrix Systems, Inc.) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype™ 7.13 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.13.101 - Skype Technologies S.A.)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.6.1012 - SUPERAntiSpyware.com)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.1.4.0 - Synaptics Incorporated)
Vz In-Home Agent (HKLM-x32\...\VzInHomeAgent) (Version: 9.0.79.0 - Verizon)
WIDCOMM Bluetooth Software (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.6300 - Broadcom Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
 
========================= Memory info: ===================================
Percentage of memory in use: 38%
Total physical RAM: 7926.57 MB
Available physical RAM: 4854.86 MB
Total Virtual: 15851.36 MB
Available Virtual: 12552.34 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:230.02 GB) (Free:151.4 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ROBERT_LAPTOP
 
Administrator            Guest                    Robert                   
UpdatusUser              
 
 
**** End of log ****

Edited by hamluis, 12 November 2015 - 03:11 PM.


#4 rpbsr

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Posted 12 November 2015 - 02:34 PM

Louis - I am not able to download Speccy. It says "not supported". Any ideas?


http://speccy.piriform.com/results/D1a3Ll7ldgnRLyZPu1JbEZw


Edited by hamluis, 12 November 2015 - 03:12 PM.
Merged posts - Hamluis.


#5 hamluis

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Posted 12 November 2015 - 03:37 PM

OK, thanks :).

 

You have SUPERAntiSpyware installed...I see no reason to also install Spybot.

 

I really don't see anything that indicates a problem with the system.

 

The fact that a command prompt occurs without such being invoked...would possibly indicate to me that I need to run chkdsk /r on the Windows partition.

 

You might investigate your settings for using Windows Backup, since you seem to have several Event Viewer errors concerning such.

 

Louis



#6 rpbsr

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Posted 12 November 2015 - 03:46 PM

Thank you very much for your help. I will run chkdsk and look into the backup settings. Best regards.


Edited by hamluis, 12 November 2015 - 03:52 PM.
Removed unnecessary quotebox - Hamluis.





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