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Networked printer

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#1 kcguru


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Posted 12 November 2015 - 01:09 PM

We have a Sharp MX-2600N networked printer at our office. We recently got new computers, upgraded from XP to Windows 7 Pro, 64 bit. I am having some serious difficulties getting this printer to work on the computers now. The cd/software that came with isn't for Windows 7 so I went on the website to download the correct drivers. I have downloaded the Universal driver for 64 bit from the SharpUSA website and tried to reinstall with that. It finds the printer on the network, goes through the install just fine and it shows up in the printer folder but it will not print. The printer sounds like it it printing, like it spools but nothing comes out. I am out of patience and time with this thing. If anyone can walk me through this and get the dang thing to print, you can have my first born. 

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#2 Sneakycyber


    Network Engineer

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Posted 15 November 2015 - 01:45 AM

Have you tried changing the port in the printer settings to a standard tcp/Ip port instead if the port the sharp software installs. Try reinstalling the printer through the add/remove printers, select "local printer", select add new port, then standard Tcp/Ip, and the IP of the printer.
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

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