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I can't 'Run as Admin' or do a System Restore!


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16 replies to this topic

#1 Slime58

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Posted 12 November 2015 - 10:14 AM

Pretty much as in the title.

I've recently realised that I don't get the 'Run as Admin' option on any program that I right click on.

All I get is 'Run as ...', which when clicked on, opens a Run As box into which I type Administrator ......................... but that does nothing.

I've also discovered that I can't do a 'system restore'. Every time I try I get an error message as in the attached screen shot!

 

Attached File  Restoration Incomplete.bmp   5.05MB   15 downloads

 

 

I was wondering whether one of you guys could possibly help me sort this out.

My system, like me, is rather old and I'm currently using the magnificent Windows XP Home, SP3.

The PC doesn't appear to have any other problems except for the random re-boot scenario.

Every now and then the PC just turns off and immediately reboots again.

This can happen 3 or 4 times in one hour and then maybe not for 2 or 3 weeks!

There's no pattern to it, it sometimes happens when the machine is not being used.

I'm not sure whether these three problems are connected though.

It's the sys restore and run as admin things I'd like to sort first, please.

Thanks in advance,

 

Slime58.



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#2 Slime58

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Posted 23 November 2015 - 05:10 AM

Okay, I've eventually managed to do a system restore :bananas: .

I still can't, however, run any programmes as administrator.

Anyone got any ideas how I can sort this please.

Thanks in advance,

 

Slime58.



#3 hamluis

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Posted 23 November 2015 - 12:50 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 Slime58

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Posted 23 November 2015 - 02:09 PM

Thanks for helping, Louis.

I hope I've done this correctly!

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Simon Hill (administrator) on 23-11-2015 at 18:50:38
Running from "I:\Documents and Settings\Simon Hill\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: System Product Name Manufacturer: System manufacturer

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/23/2015 05:58:40 PM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The
Error code is the first DWORD in Data section.

Error: (11/23/2015 05:58:40 PM) (Source: LoadPerf) (User: )
Description: The performance strings in the Performance registry value is corrupted when
process Performance extension counter provider. BaseIndex value from Performance
registry is the first DWORD in Data section, LastCounter value is the second
DWORD in Data section, and LastHelp value is the third DWORD in Data section.

Error: (11/23/2015 12:22:08 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00015fb8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/23/2015 12:21:05 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00015fb8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/23/2015 12:20:05 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00005fb8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/23/2015 12:19:29 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module unknown, version 0.0.0.0, fault address 0x02ac5fb3.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/23/2015 12:17:58 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00015fb8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/23/2015 12:17:11 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00015fb8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/23/2015 12:16:50 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00015fb8.
Processing media-specific event for [iexplore.exe!ws!]

Error: (11/23/2015 12:16:24 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module unknown, version 0.0.0.0, fault address 0x02ab5fb3.
Processing media-specific event for [iexplore.exe!ws!]

System errors:
=============
Error: (11/23/2015 05:54:39 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  Lbd

Error: (11/23/2015 05:54:37 PM) (Source: Service Control Manager) (User: )
Description: The PnkBstrA service failed to start due to the following error:  %%1053

Error: (11/23/2015 05:54:37 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the PnkBstrA service to connect.

Error: (11/23/2015 08:54:03 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  Lbd

Error: (11/23/2015 08:49:50 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:  {1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (11/23/2015 08:49:23 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
360SelfProtection
AsIO
ATITool
EfiMon
Fips
HookPort
intelppm
MRxSmb
qutmdserv
qutmipc
Rdbss
SASDIFSV
SASKUTIL

Error: (11/23/2015 08:49:23 AM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error:  %%2

Error: (11/23/2015 08:49:23 AM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error:  %%2

Error: (11/23/2015 08:49:23 AM) (Source: Service Control Manager) (User: )
Description: The Workstation service terminated with the following error:  %%2

Error: (11/23/2015 08:48:23 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:  {1BE1F766-5536-11D1-B726-00C04FB926AF}

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================
360 Total Security (HKLM\...\360TotalSecurity) (Version: 7.6.0.1031 - 360 Security Center)
Adobe AIR (HKLM\...\{0274D240-4D1D-4FDA-9A36-09F0BECD288F}) (Version: 19.0.0.241 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 19.0.0.241 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
Apple Application Support (HKLM\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft Software Suite (HKLM\...\{497A1721-088F-41EF-8876-B43C9DA5528B}) (Version:  - ArcSoft)
ASUSUpdate (HKLM\...\{587178E7-B1DF-494E-9838-FA4DD36E873C}) (Version:  - )
Atheros Communications Inc.® AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.19 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{2C584286-0AD5-FE16-3E86-ADB9650878B9}) (Version: 3.0.820.0 - ATI Technologies, Inc.)
ATITool Overclocking Utility (HKLM\...\ATITool) (Version: 0.24 - )
Call of Duty - United Offensive (HKLM\...\{A662E280-64A8-4CF5-8407-13D0808602B3}) (Version: 1.00.0000 - Activision) Hidden
Call of Duty - United Offensive (HKLM\...\InstallShield_{A662E280-64A8-4CF5-8407-13D0808602B3}) (Version: 1.00.0000 - Activision)
Call of Duty Game of the Year Edition (HKLM\...\Call of Duty Game of the Year Edition) (Version:  - )
Call of Duty® - World at War™ (HKLM\...\{D80A6A73-E58A-4673-AFF5-F12D7110661F}) (Version: 1.0 - Activision) Hidden
Call of Duty® - World at War™ (HKLM\...\InstallShield_{D80A6A73-E58A-4673-AFF5-F12D7110661F}) (Version: 1.0 - Activision)
Call of Duty® 4 - Modern Warfare™ (HKLM\...\{E48469CC-635E-4FD5-A122-1497C286D217}) (Version: 1.00.0000 - Activision) Hidden
Call of Duty® 4 - Modern Warfare™ (HKLM\...\InstallShield_{E48469CC-635E-4FD5-A122-1497C286D217}) (Version: 1.00.0000 - Activision)
Catalyst Control Center - Branding (HKLM\...\{19A492A0-888F-44A0-9B21-D91700763F62}) (Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center (HKLM\...\{43575988-73DD-569C-DD34-2369683D2E59}) (Version: 2011.0405.2154.37420 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (HKLM\...\{BC33E578-2003-C1DD-5769-470E32195CF2}) (Version: 2011.0405.2154.37420 - ATI) Hidden
Catalyst Control Center InstallProxy (HKLM\...\{12B15C5C-3A7B-2A4E-7848-B9FC3F59F3FF}) (Version: 2011.0405.2154.37420 - ATI Technologies, Inc.) Hidden
CCC Help English (HKLM\...\{3F3AAD8C-73AE-1980-8606-E3A52AD97CA8}) (Version: 2011.0405.2153.37420 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.25 - Piriform)
CDBurnerXP (HKLM\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.2.7.1794 - CDBurnerXP)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CPUID CPU-Z 1.54 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Creative Centrale (HKLM\...\{4442AB48-DEC4-4B39-B067-1F75BF8017E7}) (Version: 1.16.02 - Creative Technology Ltd.) Hidden
Creative Centrale (HKLM\...\Creative Centrale) (Version: 1.16.02 - Creative Technology Ltd.)
Creative Software Update (HKLM\...\{86604C06-DA30-425E-AECE-47304FE81C45}) (Version: 1.03.01 - Creative Technology Ltd.) Hidden
Creative ZEN X-Fi User's Guide (HKLM\...\ZENX-FI) (Version:  - Creative Technology Ltd.)
Creative ZEN X-Fi Video Converter (HKLM\...\{60451544-C17E-4057-9273-5F10176472BD}) (Version: 1.00.03 - Creative Technology Ltd.) Hidden
Creative ZEN X-Fi Video Converter (HKLM\...\Creative ZEN X-Fi Video Converter) (Version:  - Creative Technology Ltd.)
Debugging Tools for Windows (x86) (HKLM\...\{300A2961-B2B5-4889-9CB9-5C2A570D08AD}) (Version: 6.11.1.404 - Microsoft Corporation)
DH Driver Cleaner Professional Edition (HKLM\...\Driver Cleaner Pro) (Version: Version 1.5 - Ruud Ketelaars)
Driver Magician Lite 3.8 (HKLM\...\Driver Magician Lite_is1) (Version:  - GoldSolution Software, Inc.)
EPU-6 Engine (HKLM\...\{56B83336-FBC1-4C46-8613-90A9E3B440D6}) (Version: 1.00.16 - )
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
Football Manager 2013 (HKLM\...\Steam App 207890) (Version:  - Sports Interactive)
Google Earth (HKLM\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google Updater (HKLM\...\Google Updater) (Version: 2.4.2432.1652 - Google Inc.)
Half-Life® 2 (HKLM\...\{D45EC259-4A19-4656-B588-C2C360DD18EA}) (Version: 1.0.0.0 - Valve)
hp deskjet 990c series (Remove only) (HKLM\...\hp deskjet 990c series) (Version:  - )
Intel Processor Diagnostic Tool  (HKLM\...\{155CE000-DDE8-4EFA-B38C-71788FAE65AF}) (Version: 19.0.0 - Intel Corporation)
Intel® Processor Frequency ID Utility (HKLM\...\{B772E270-02DF-4B70-9FA8-1383BBB81FDD}) (Version: 7.20.0000 - Intel® Corporation)
Intel® Processor ID Utility (HKLM\...\{A92A4DB0-CD37-42D1-BE1D-603D53C24328}) (Version: 4.50.0000 - Intel® Corporation)
Java 8 Update 65 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.65.17 - Oracle Corporation) Hidden
JavaFX 2.1.1 (HKLM\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
marvell 61xx (HKLM\...\mv61xxDriver) (Version: 1.2.0.7700 - Marvell)
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft ICE (HKLM\...\{D92A40F4-7BDD-4FAB-922F-E8D6B469AD48}) (Version: 1.0.0 - Microsoft Corporation)
Microsoft Office 2000 Premium (HKLM\...\{00000409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Standard 2007 (HKLM\...\STANDARDR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-GB) (HKLM\...\Mozilla Firefox 42.0 (x86 en-GB)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
Mozilla Thunderbird 38.3.0 (x86 en-GB) (HKLM\...\Mozilla Thunderbird 38.3.0 (x86 en-GB)) (Version: 38.3.0 - Mozilla)
MSVC80_x86_v2 (HKLM\...\{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x86 (HKLM\...\{AF111648-99A1-453E-81DD-80DBBF6DAD0D}) (Version: 1.0.1.2 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
O2InstV3Win7UpdateV2 (HKLM\...\{74B1CEB6-B4BF-46FD-8080-CE3C1809B010}) (Version: 10 - SupportSoft) Hidden
PC Connectivity Solution (HKLM\...\{29F563F4-8807-4496-8463-441EAA0E96AB}) (Version: 10.26.0.0 - Nokia)
PC Probe II (HKLM\...\{F7338FA3-DAB5-49B2-900D-0AFB5760C166}) (Version: 1.04.51 - )
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PunkBuster Services (HKLM\...\PunkBusterSvc) (Version: 0.986 - Even Balance, Inc.)
QuickTime 7 (HKLM\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6449 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Runtime 8.0 Libraries (HKLM\...\{EA4FA30B-7321-4428-90E9-28B088EC8DC9}) (Version: 1.0.0.0 - Microsoft)
Scoresaver 2 version 2.2 (HKLM\...\{F7D55122-D0B2-490A-8AC1-E3CF64921204}_is1) (Version: 2.2 - RDP Software Ltd)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.6.8442 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Spamihilator 1.6.0 (32 bit) (HKLM\...\{961B37CC-64A0-4F1C-900C-80DD57D2B788}) (Version: 1.6.0 - Michel Krämer)
SpeedFan (remove only) (HKLM\...\SpeedFan) (Version:  - )
Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 4.40.1002 - SUPERAntiSpyware.com)
The Lord of the Rings FREE Trial  (HKLM\...\{8ACC73AA-6511-7C55-B1A9-8E5D1DEAFAA3}) (Version: 1.00.0000 - ATI Technologies Inc.) Hidden
TomTom HOME (HKLM\...\{7A2BB1C8-903D-4585-9F3B-CADD67D07D37}) (Version: 2.9.8 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Turbo Lister 2 (HKLM\...\{8927E07C-97F7-4A54-88FB-D976F50DD46E}) (Version: 2.00.0000 - eBay Inc.)
Ulead PhotoImpact 12 (HKLM\...\{11AFE21E-B193-430D-B57A-DFF7815BB962}) (Version: 12.0 - Ulead System)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB982632) (HKLM\...\KB982632-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB982664) (HKLM\...\KB982664-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB978207) (HKLM\...\KB978207) (Version: 1 - Microsoft Corporation) Hidden
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Defender (HKLM\...\{A06275F4-324B-4E85-95E6-87B2CD729401}) (Version: 1.1.1593.21 - Microsoft Corporation)
Windows Driver Package - Nokia pccsmcfd  (08/22/2008 7.0.0.0) (HKLM\...\504244733D18C8F63FF584AEB290E3904E791693) (Version: 08/22/2008 7.0.0.0 - Nokia)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (HKLM\...\KB952011) (Version: 1.0 - Microsoft Corporation)
Windows Installer Clean Up (HKLM\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WOT for Internet Explorer (HKLM\...\{1D10C273-3F95-42A2-8371-AB6B1F59821B}) (Version: 10.12.20.0 - WOT Services Oy)
WOT for Internet Explorer (HKLM\...\{373B90E1-A28C-434C-92B6-7281AFA6115A}) (Version: 13.9.2.0 - WOT Services Oy)

========================= Memory info: ===================================
Percentage of memory in use: 33%
Total physical RAM: 3326.98 MB
Available physical RAM: 2210.68 MB
Total Virtual: 6491.7 MB
Available Virtual: 5452.55 MB

========================= Partitions: =====================================
3 Drive h: (HD-CEU2) (Fixed) (Total:465.76 GB) (Free:453.31 GB) NTFS
4 Drive i: () (Fixed) (Total:465.75 GB) (Free:401.7 GB) NTFS

========================= Users: ========================================
User accounts for \\SIMON

Administrator            ASPNET                   Guest                    
HelpAssistant            Simon Hill               SUPPORT_388945a0         


**** End of log ****

 

 

I think this is the link you are looking for!

http://speccy.piriform.com/results/687QqjCg1PaO6VJu6DrYCwz

 

 

Thanks again.


Edited by hamluis, 23 November 2015 - 03:15 PM.


#5 hamluis

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Posted 23 November 2015 - 03:34 PM

OK...thanks :).

 

First thing I would do...uninstall 360 Total Security, it looks more like an optimizer to me than a purported security application..  I would replace it with comething more recognized as a valid security app...update it and run a full system scan.

 

After that...I would try to reset permissions in Windows to default.

 

Reset XP Permissions

 

Louis



#6 Slime58

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Posted 23 November 2015 - 06:00 PM


First thing I would do...uninstall 360 Total Security, it looks more like an optimizer to me than a purported security application..  I would replace it with something more recognized as a valid security app...update it and run a full system scan.

 

Is there anything specific that you would recommend?



#7 hamluis

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Posted 24 November 2015 - 09:09 AM

I'm not qualified to recommend an AV or other security software.  We have a forum, where better info on such is available. see AV/AM Software .

 

But you seem to have had Avast installed previously (see detail reported for AV in Speccy Snapshot) and I think that's one of the reliable products available.  I would use the current version, update if and run a scan of the system.

 

Louis



#8 Slime58

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Posted 07 December 2015 - 10:54 AM

OK...thanks :).

 

First thing I would do...uninstall 360 Total Security, it looks more like an optimizer to me than a purported security application..  I would replace it with comething more recognized as a valid security app...update it and run a full system scan.

 

After that...I would try to reset permissions in Windows to default.

 

Reset XP Permissions

 

Louis

 

Sorry guys, I've been AFK for a while.

I've binned 360 TS and scanned with Avast as suggested.

I then ran subinacl as suggested ................................. but there's no change. I still don't get an option to Run as Administrator.

Any idea here I go from here?

 

Slime58.



#9 hamluis

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Posted 07 December 2015 - 12:08 PM

Post new MTB data and a link to a current Speccy Snapshot, please.

 

Louis



#10 Slime58

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Posted 07 December 2015 - 01:40 PM

Okay, that's done ..................................... but, it seems I have another issue since binning 360TS in favour of Avast, or since I ran subinacl.

I get some sort of security warning regarding all of my Gmail and Yahoo email accounts .............................. something to do with Security Exceptions.

 

My MTB & Speecy results are, hopefully, attached! Mod Edit:  Pasted MTB data into topic - Hamluis.

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Simon Hill (administrator) on 07-12-2015 at 18:14:14
Running from "I:\Documents and Settings\Simon Hill\Desktop"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Model: System Product Name Manufacturer: System manufacturer

Boot Mode: Normal
***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (12/07/2015 06:07:11 PM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The
Error code is the first DWORD in Data section.

 

Error: (12/07/2015 06:07:11 PM) (Source: LoadPerf) (User: )
Description: The performance strings in the Performance registry value is corrupted when
process Performance extension counter provider. BaseIndex value from Performance
registry is the first DWORD in Data section, LastCounter value is the second
DWORD in Data section, and LastHelp value is the third DWORD in Data section.

 

Error: (12/07/2015 03:31:43 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00005fb8.
Processing media-specific event for [iexplore.exe!ws!]

 

Error: (12/07/2015 03:29:51 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x00005fb8.
Processing media-specific event for [iexplore.exe!ws!]

 

Error: (12/07/2015 03:27:20 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module unknown, version 0.0.0.0, fault address 0x02235fb3.
Processing media-specific event for [iexplore.exe!ws!]

 

Error: (12/07/2015 03:26:03 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module wot.dll, version 13.9.2.0, fault address 0x0001607a.
Processing media-specific event for [iexplore.exe!ws!]

 

Error: (12/07/2015 03:25:44 PM) (Source: Application Error) (User: )
Description: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module jscript.dll, version 5.8.6001.23141, fault address 0x00046e7b.
Processing media-specific event for [iexplore.exe!ws!]

 

Error: (12/07/2015 02:30:02 PM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The
Error code is the first DWORD in Data section.

 

Error: (12/07/2015 02:30:02 PM) (Source: LoadPerf) (User: )
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. BaseIndex value from Performance registry is the first DWORD in Data section, LastCounter value is the second DWORD in Data section, and LastHelp value is the third DWORD in Data section.

 

Error: (12/07/2015 06:47:27 AM) (Source: LoadPerf) (User: )
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The
Error code is the first DWORD in Data section.

System errors:
=============
Error: (12/07/2015 06:03:04 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Lbd

 

Error: (12/07/2015 06:02:57 PM) (Source: 0) (User: )
Description: 0xC0000043HarddiskVolume1

 

Error: (12/07/2015 02:25:55 PM) (Source: Service Control Manager) (User: )
Description: The Application Layer Gateway Service service failed to start due to the following error: %%1053

 

Error: (12/07/2015 02:25:55 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.

 

Error: (12/07/2015 02:25:55 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  Lbd

 

Error: (12/07/2015 06:43:26 AM) (Source: Service Control Manager) (User: )
Description: The Application Layer Gateway Service service failed to start due to the following error:  %%1053

 

Error: (12/07/2015 06:43:26 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.

 

Error: (12/07/2015 06:43:26 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  Lbd

 

Error: (12/06/2015 07:36:46 AM) (Source: Service Control Manager) (User: )
Description: The Application Layer Gateway Service service failed to start due to the following error:  %%1053

 

Error: (12/06/2015 07:36:46 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.

Microsoft Office Sessions:
=========================

 

=========================== Installed Programs ============================

Adobe AIR (HKLM\...\{0274D240-4D1D-4FDA-9A36-09F0BECD288F}) (Version: 19.0.0.241 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 19.0.0.241 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
Apple Application Support (HKLM\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft Software Suite (HKLM\...\{497A1721-088F-41EF-8876-B43C9DA5528B}) (Version:  - ArcSoft)
ASUSUpdate (HKLM\...\{587178E7-B1DF-494E-9838-FA4DD36E873C}) (Version:  - )
Atheros Communications Inc.® AR8121/AR8113/AR8114 Gigabit/Fast Ethernet Driver (HKLM\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.19 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{2C584286-0AD5-FE16-3E86-ADB9650878B9}) (Version: 3.0.820.0 - ATI Technologies, Inc.)
ATITool Overclocking Utility (HKLM\...\ATITool) (Version: 0.24 - )
Avast Free Antivirus (HKLM\...\Avast) (Version: 11.1.2245 - AVAST Software)
Call of Duty - United Offensive (HKLM\...\{A662E280-64A8-4CF5-8407-13D0808602B3}) (Version: 1.00.0000 - Activision) Hidden
Call of Duty - United Offensive (HKLM\...\InstallShield_{A662E280-64A8-4CF5-8407-13D0808602B3}) (Version: 1.00.0000 - Activision)
Call of Duty Game of the Year Edition (HKLM\...\Call of Duty Game of the Year Edition) (Version:  - )
Call of Duty® - World at War™ (HKLM\...\{D80A6A73-E58A-4673-AFF5-F12D7110661F}) (Version: 1.0 - Activision) Hidden
Call of Duty® - World at War™ (HKLM\...\InstallShield_{D80A6A73-E58A-4673-AFF5-F12D7110661F}) (Version: 1.0 - Activision)
Call of Duty® 4 - Modern Warfare™ (HKLM\...\{E48469CC-635E-4FD5-A122-1497C286D217}) (Version: 1.00.0000 - Activision) Hidden
Call of Duty® 4 - Modern Warfare™ (HKLM\...\InstallShield_{E48469CC-635E-4FD5-A122-1497C286D217}) (Version: 1.00.0000 - Activision)
Catalyst Control Center - Branding (HKLM\...\{19A492A0-888F-44A0-9B21-D91700763F62}) (Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center (HKLM\...\{43575988-73DD-569C-DD34-2369683D2E59}) (Version: 2011.0405.2154.37420 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (HKLM\...\{BC33E578-2003-C1DD-5769-470E32195CF2}) (Version: 2011.0405.2154.37420 - ATI) Hidden
Catalyst Control Center InstallProxy (HKLM\...\{12B15C5C-3A7B-2A4E-7848-B9FC3F59F3FF}) (Version: 2011.0405.2154.37420 - ATI Technologies, Inc.) Hidden
CCC Help English (HKLM\...\{3F3AAD8C-73AE-1980-8606-E3A52AD97CA8}) (Version: 2011.0405.2153.37420 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 3.25 - Piriform)
CDBurnerXP (HKLM\...\{7E265513-8CDA-4631-B696-F40D983F3B07}_is1) (Version: 4.2.7.1794 - CDBurnerXP)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
CPUID CPU-Z 1.54 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
Creative Centrale (HKLM\...\{4442AB48-DEC4-4B39-B067-1F75BF8017E7}) (Version: 1.16.02 - Creative Technology Ltd.) Hidden
Creative Centrale (HKLM\...\Creative Centrale) (Version: 1.16.02 - Creative Technology Ltd.)
Creative Software Update (HKLM\...\{86604C06-DA30-425E-AECE-47304FE81C45}) (Version: 1.03.01 - Creative Technology Ltd.) Hidden
Creative ZEN X-Fi User's Guide (HKLM\...\ZENX-FI) (Version:  - Creative Technology Ltd.)
Creative ZEN X-Fi Video Converter (HKLM\...\{60451544-C17E-4057-9273-5F10176472BD}) (Version: 1.00.03 - Creative Technology Ltd.) Hidden
Creative ZEN X-Fi Video Converter (HKLM\...\Creative ZEN X-Fi Video Converter) (Version:  - Creative Technology Ltd.)
Debugging Tools for Windows (x86) (HKLM\...\{300A2961-B2B5-4889-9CB9-5C2A570D08AD}) (Version: 6.11.1.404 - Microsoft Corporation)
DH Driver Cleaner Professional Edition (HKLM\...\Driver Cleaner Pro) (Version: Version 1.5 - Ruud Ketelaars)
Driver Magician Lite 3.8 (HKLM\...\Driver Magician Lite_is1) (Version:  - GoldSolution Software, Inc.)
EPU-6 Engine (HKLM\...\{56B83336-FBC1-4C46-8613-90A9E3B440D6}) (Version: 1.00.16 - )
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
Football Manager 2013 (HKLM\...\Steam App 207890) (Version:  - Sports Interactive)
Google Earth (HKLM\...\{817750FA-EC6A-485D-9901-0683AE6FFDF1}) (Version: 7.1.5.1557 - Google)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.29.1 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Google Updater (HKLM\...\Google Updater) (Version: 2.4.2432.1652 - Google Inc.)
Half-Life® 2 (HKLM\...\{D45EC259-4A19-4656-B588-C2C360DD18EA}) (Version: 1.0.0.0 - Valve)
hp deskjet 990c series (Remove only) (HKLM\...\hp deskjet 990c series) (Version:  - )
Intel Processor Diagnostic Tool  (HKLM\...\{155CE000-DDE8-4EFA-B38C-71788FAE65AF}) (Version: 19.0.0 - Intel Corporation)
Intel® Processor Frequency ID Utility (HKLM\...\{B772E270-02DF-4B70-9FA8-1383BBB81FDD}) (Version: 7.20.0000 - Intel® Corporation)
Intel® Processor ID Utility (HKLM\...\{A92A4DB0-CD37-42D1-BE1D-603D53C24328}) (Version: 4.50.0000 - Intel® Corporation)
Java 8 Update 65 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Java Auto Updater (HKLM\...\{4A03706F-666A-4037-7777-5F2748764D10}) (Version: 2.8.65.17 - Oracle Corporation) Hidden
JavaFX 2.1.1 (HKLM\...\{1111706F-666A-4037-7777-211328764D10}) (Version: 2.1.1 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
marvell 61xx (HKLM\...\mv61xxDriver) (Version: 1.2.0.7700 - Marvell)
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft ICE (HKLM\...\{D92A40F4-7BDD-4FAB-922F-E8D6B469AD48}) (Version: 1.0.0 - Microsoft Corporation)
Microsoft Office 2000 Premium (HKLM\...\{00000409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.2720 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Standard 2007 (HKLM\...\STANDARDR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Word Viewer 2003 (HKLM\...\{90850409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-GB) (HKLM\...\Mozilla Firefox 42.0 (x86 en-GB)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
Mozilla Thunderbird 38.4.0 (x86 en-GB) (HKLM\...\Mozilla Thunderbird 38.4.0 (x86 en-GB)) (Version: 38.4.0 - Mozilla)
MSVC80_x86_v2 (HKLM\...\{6D3245B1-8DB8-4A23-9CD2-2C90F40ABAF6}) (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x86 (HKLM\...\{AF111648-99A1-453E-81DD-80DBBF6DAD0D}) (Version: 1.0.1.2 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
O2InstV3Win7UpdateV2 (HKLM\...\{74B1CEB6-B4BF-46FD-8080-CE3C1809B010}) (Version: 10 - SupportSoft) Hidden
PC Connectivity Solution (HKLM\...\{29F563F4-8807-4496-8463-441EAA0E96AB}) (Version: 10.26.0.0 - Nokia)
PC Probe II (HKLM\...\{F7338FA3-DAB5-49B2-900D-0AFB5760C166}) (Version: 1.04.51 - )
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PunkBuster Services (HKLM\...\PunkBusterSvc) (Version: 0.986 - Even Balance, Inc.)
QuickTime 7 (HKLM\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 5.10.0.6449 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30122 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Runtime 8.0 Libraries (HKLM\...\{EA4FA30B-7321-4428-90E9-28B088EC8DC9}) (Version: 1.0.0.0 - Microsoft)
Scoresaver 2 version 2.2 (HKLM\...\{F7D55122-D0B2-490A-8AC1-E3CF64921204}_is1) (Version: 2.2 - RDP Software Ltd)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.6.8442 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Spamihilator 1.6.0 (32 bit) (HKLM\...\{961B37CC-64A0-4F1C-900C-80DD57D2B788}) (Version: 1.6.0 - Michel Krämer)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
SpeedFan (remove only) (HKLM\...\SpeedFan) (Version:  - )
Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 4.40.1002 - SUPERAntiSpyware.com)
The Lord of the Rings FREE Trial  (HKLM\...\{8ACC73AA-6511-7C55-B1A9-8E5D1DEAFAA3}) (Version: 1.00.0000 - ATI Technologies Inc.) Hidden
TomTom HOME (HKLM\...\{7A2BB1C8-903D-4585-9F3B-CADD67D07D37}) (Version: 2.9.8 - TomTom)
TomTom HOME Visual Studio Merge Modules (HKLM\...\{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}) (Version: 1.0.2 - TomTom International B.V.)
Turbo Lister 2 (HKLM\...\{8927E07C-97F7-4A54-88FB-D976F50DD46E}) (Version: 2.00.0000 - eBay Inc.)
Ulead PhotoImpact 12 (HKLM\...\{11AFE21E-B193-430D-B57A-DFF7815BB962}) (Version: 12.0 - Ulead System)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Windows Internet Explorer 8 (KB976662) (HKLM\...\KB976662-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB982632) (HKLM\...\KB982632-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 8 (KB982664) (HKLM\...\KB982664-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951978) (HKLM\...\KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB978207) (HKLM\...\KB978207) (Version: 1 - Microsoft Corporation) Hidden
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebFldrs XP (HKLM\...\{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}) (Version: 9.50.7523 - Microsoft Corporation) Hidden
Windows Defender (HKLM\...\{A06275F4-324B-4E85-95E6-87B2CD729401}) (Version: 1.1.1593.21 - Microsoft Corporation)
Windows Driver Package - Nokia pccsmcfd  (08/22/2008 7.0.0.0) (HKLM\...\504244733D18C8F63FF584AEB290E3904E791693) (Version: 08/22/2008 7.0.0.0 - Nokia)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (HKLM\...\KB952011) (Version: 1.0 - Microsoft Corporation)
Windows Installer Clean Up (HKLM\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Windows Resource Kit Tools - SubInAcl.exe (HKLM\...\{D3EE034D-5B92-4A55-AA02-2E6D0A6A96EE}) (Version: 5.2.3790.1164 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
WOT for Internet Explorer (HKLM\...\{1D10C273-3F95-42A2-8371-AB6B1F59821B}) (Version: 10.12.20.0 - WOT Services Oy)
WOT for Internet Explorer (HKLM\...\{373B90E1-A28C-434C-92B6-7281AFA6115A}) (Version: 13.9.2.0 - WOT Services Oy)

 

========================= Memory info: ===================================

Percentage of memory in use: 26%
Total physical RAM: 3326.98 MB
Available physical RAM: 2433.52 MB
Total Virtual: 6491.53 MB
Available Virtual: 5604.02 MB

 

========================= Partitions: =====================================

3 Drive h: (HD-CEU2) (Fixed) (Total:465.76 GB) (Free:453.31 GB) NTFS
4 Drive i: () (Fixed) (Total:465.75 GB) (Free:401.11 GB) NTFS

 

========================= Users: ========================================

User accounts for \\SIMON

Administrator            ASPNET                   Guest                   
HelpAssistant            Simon Hill               SUPPORT_388945a0        

**** End of log ****

 

 

http://speccy.piriform.com/results/sCOLp2tmTlHyodp1rnI5Z2Y

 

Many thanks,

 

Slime58.


Edited by hamluis, 07 December 2015 - 05:19 PM.


#11 hamluis

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Posted 07 December 2015 - 05:29 PM

What situation prompted your desire to do a system restore?

 

Louis



#12 Slime58

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Posted 07 December 2015 - 05:59 PM

I tried it to see whether that would enable me to run any programme as administrator.

I realise I may be struggling as I still have XP!



#13 hamluis

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Posted 07 December 2015 - 07:07 PM

https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/windows_security_runas.mspx?mfr=true

 

Louis



#14 Slime58

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Posted 08 December 2015 - 12:24 PM

 

Unfortunately, having followed the instructions in the above link, nothing has changed :( .


Edited by Slime58, 08 December 2015 - 12:24 PM.


#15 Slime58

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Posted 08 December 2015 - 12:56 PM

I'm also getting these messages every time I try to access my emails.

This is only happening since yesterday when I binned 360 TS in favour of Avast!

Which button should I press?

 

 

Attached Files


Edited by Slime58, 08 December 2015 - 01:01 PM.





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