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Accidently went to bad website followed by BSOD!


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5 replies to this topic

#1 muffiesister1

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Posted 11 November 2015 - 10:39 PM

Yesterday evening I accidently went to a "bad" website while looking for a local taco place. Jeez! Immediately I got the BSOD which urged me to call Windows but I didn't. Maybe I should have??? So then every time I restarted, trying to go on the 'net, I got gobbledygook. And the system is really slow. Today it wants to open in safe mode. I finally am able to be online. I attempted to run the Microsoft malicious software removal program and it downloaded but would not run.

 

Any assistance would be greatly appreciated.

Thanks!


Edited by Orange Blossom, 11 November 2015 - 11:58 PM.
Moved to AII from BSOD forum. ~ OB


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#2 Sintharius

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Posted 12 November 2015 - 01:41 PM

Hi there,

Real Windows BSODs never recommend you to call Microsoft or anything - what you mentioned is a fake BSOD designed to lure people into tech support scams.

Did you have the browser set to remember last session?

#3 RolandJS

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Posted 12 November 2015 - 02:03 PM

[...deleted earlier suggestion...]

Oh wait, this is AII/WDID forum.  Lemmie just listen in.


Edited by RolandJS, 12 November 2015 - 02:03 PM.

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#4 muffiesister1

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Posted 13 November 2015 - 10:48 AM

Yes, I understand MS would never "tell" you to call them. I don't know how my browser is set - sorry! I did list elsewhere that I ran the Farbar recovery test and I posted the results, but now I can't seem to find that post and nobody's responded to it so maybe it never posted or was swallowed by web monsters.

Thanks again

#5 Sintharius

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Posted 13 November 2015 - 10:54 AM

Hi there,

It seems that you have posted in MRL here: http://www.bleepingcomputer.com/forums/t/596103/got-a-virus-from-a-bad-website/

To avoid confusion I have asked a Moderator to close this topic - if you have any questions, please bring them up in the Malware Removal Logs topic instead.

#6 Animal

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Posted 13 November 2015 - 11:28 AM

Hello,

Now that you have posted a log linked above: you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

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