Hi... The first thing to try is complete removal of AVG.
The correct way to remove AVG is through its program folder via Start > All Programs or by using Add/Remove Programs
or Programs and Features
in Vista/Windows 7.
An alternative way is to download and run the latest AVG installation file. When the AVG Installer windows appears choose the option to Remove
and click Continue to allow the AVG 2011 uninstaller to run. Restart the computer when done.
Anti-virus software components insert themselves into the operating systems core and create files/folders/registry entries in various locations. It is not uncommon for some anti-virus programs to not completely uninstall itself using the usual method of Add/Remove Programs or Programs and Features. In many cases anti-virus vendors provide clean-up utilities
on their web sites to remove remnants left behind after unintalling or for a failed uninstall.
If normal removal methods do not work, download and use AVG's uninstall/cleanup utility.
AVG RemoverAVG Remover downloads for 32-bit, 64-bit systems
AVG Remover eliminates all the parts of your AVG installation from your computer, including registry items, installation files, user files, etc. AVG Remover is the last option to be used in case the AVG uninstall / repair installation process has failed repeatedly.
~~THX quitman7 for write up.Next check system files.Tweaking.com - Windows Repair All-In-One
- Download Windows Repair All-In-One
(Portable Version) from here
- Extract tweaking.com_windows_repair_aio.zip to your Desktop
- Disable all your antivirus and antimalware software - see how to do that here.
- Right click on
and select Run as Administrator
(XP users just double click
) to start Windows Repair All-In-One.
(Windows Vista/7/8 users: Accept UAC warning if it is enabled.
- A window will appear. Click Step 2
- Click the Open Pre-Scan
button, then click Start Scan
. Wait for Windows Repair to finish scanning.
- Depending on which error Windows Repair found, click Repair Reparse Point
or Repair Environment Variable
accordingly. When the button changes to "Done!", click the close button to return to Windows Repair.
- Go to Step 3
, then click Check
in the See If Check Disk Is Needed
- If Windows Repair stated that errors are found, click Open Check Disk At Next Boot
. Choose (/R) Fixes errors on the disk also locate bad sectors and recovers readable information
, then click Add To Next Boot
. Reboot the computer
to let Windows check the disk.
- Go to Step 4
, then click Do It
- Go to Step 5
. Under System Restore
- Go to Repairs
and click Open Repairs
. Leave all checkmarks as they are
, then click Start Repairs
- By default Windows Repair All-In-One will create a "Logs"
folder in its folder on the Desktop
. Please post the contents of the log in your next reply.
Restart machine.. Re install AVG
Edited by boopme, 12 November 2015 - 04:42 PM.