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Ads by Sonic Train


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#1 Orestis_G

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Posted 11 November 2015 - 05:45 AM

Hello everyone,

 

First post here, so please be gentle! :)

 

The issue is as follows:

 

A friend's PC (Windows 8.1) has been infected with a bunch of malware, which caused a lot of problems (no task manager, no command line, etc). The steps I have taken up to now, were these:

 

0) Uninstalled recently installed and/or suspicious software.

1) Tdsskiller: It removed a rootkit

2) Malwarebytes

3) Spybot S&D

4) Adwcleaner

5) HitmanPro
6) SpyHunter

 

All the other programs removed various other malware from the program, with SpyHunter (which btw I have found to be one of the more effective programs), removing the final two.

In addition, I have issued a browser reset to chrome, which is my friends browser of choice.
 

Despite all these actions, when I try to use chrome, for example by initiating a google search, a bunch of windows pop up, along with extra google advertised results, which have a border stating "Ads by Sonic Train". All the guides I have been able to find regarding "Ads by Sonic Train", do not apply, since they either mention anti - malware software I have already used, or steps that I have already taken.



BC AdBot (Login to Remove)

 


#2 buddy215

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Posted 11 November 2015 - 06:22 AM

Unless you have physical possession of the computer I suggest your friend become a member here at BC and follow the

directions below for posting a topic in the Malware Removal Forum.

 

If you have physical possession of the computer I suggest that you uninstall both Spybot and Spyware Hunter.

After that you should start a new topic in the Malware Removal Forum using the instructions below.

 

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.

  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.

When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.

 

DO NOT bump your new topic. Wait for a response from one of the Team Members.


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#3 Orestis_G

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Posted 15 November 2015 - 12:56 PM

FRST logs posted in the following thread:

http://www.bleepingcomputer.com/forums/t/596435/ads-by-sonic-train-popup-windows-in-chrome/

Thanks in advance for the assistance!






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