Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Having Problems with windows freezing and explorer restarting


  • Please log in to reply
14 replies to this topic

#1 insaniak

insaniak

  • Members
  • 198 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 11 November 2015 - 01:55 AM

Windows freeze up and explorer.exe keep restarting.

 

All other Drives are in good status. Could this drive possibly be causing the problem and what should I do/expect?

I just ran Crystal DIsk info to see if one of my HDD may be failing and my Drive D is in

 

This is not my boot up drive but an other connect HDD.

Caution Status-

Caution {05} Reallocated Sectors Count: 1449

Caution [C5] Current Pending Sector Count 5



BC AdBot (Login to Remove)

 


#2 Captain_Chicken

Captain_Chicken

  • BC Advisor
  • 1,347 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:50 AM

Posted 11 November 2015 - 11:17 AM

Can you run chkdsk /r in an elevated command prompt?

Computer Collection:

Spoiler

Spoiler

Spoiler

Spoiler

#3 insaniak

insaniak
  • Topic Starter

  • Members
  • 198 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 11 November 2015 - 04:45 PM

For Drive D? I'll go ahead and do that

#4 Captain_Chicken

Captain_Chicken

  • BC Advisor
  • 1,347 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:50 AM

Posted 11 November 2015 - 09:14 PM

Do it for C too just in case. If it comes up with a y/n prompt press y press enter and restart your pc.

Edited by Captain_Chicken, 11 November 2015 - 09:15 PM.

Computer Collection:

Spoiler

Spoiler

Spoiler

Spoiler

#5 yu gnomi

yu gnomi

  • Members
  • 532 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Chicago suburb
  • Local time:10:50 AM

Posted 12 November 2015 - 03:06 AM

From running a Win XP setup for about a decade, my 2 cents = an old piece of hardware could be sending error-filled data to your OS (kernel), and the fix is to remove that piece of hardware.

 

OR 

 

possibly [worth checking] your CD reading device is looking for a CD with actual information on it (i.e. a non-blank CD or DVD). I had a similar issue with an aborted CD write job, leading to repeat Explorer crashes for no reason I could determine, but when I loaded in a CD with actual data on it and let windows read from it, the instabilitiy vanished.



#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,231 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 AM

Posted 12 November 2015 - 02:16 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#7 insaniak

insaniak
  • Topic Starter

  • Members
  • 198 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 12 November 2015 - 06:24 PM

I ran it now what? should I chkdsk /f?

 

SnapShot: http://speccy.piriform.com/results/EFLYbxeXkUxegTidbqJSzLS

 

 

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Kyle (administrator) on 12-11-2015 at 15:25:32
Running from "C:\Users\Kyle\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: OEM Manufacturer: OEM

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/12/2015 05:07:44 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/11/2015 02:15:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4
Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58
Exception code: 0x80000003
Fault offset: 0x0000ed50
Faulting process id: 0xf64
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/11/2015 02:15:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4
Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58
Exception code: 0x80000003
Fault offset: 0x0000ed50
Faulting process id: 0x1378
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/11/2015 01:58:20 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/10/2015 10:51:39 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.18057 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: b44
Start Time: 01d11c4999dda329
Termination Time: 18
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id: 9307570d-8840-11e5-837c-005056c00008

Error: (11/10/2015 10:24:17 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/09/2015 02:36:29 PM) (Source: Microsoft Security Client Setup) (User: THE_RAIN)
Description: HRESULT:0x8004FF0A
Description:Microsoft Security Essentials installation was canceled. You canceled the Security Essentials installation on your computer. Error code:0x8004FF0A.

Error: (11/09/2015 02:30:57 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/09/2015 02:29:37 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17567 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d40
Start Time: 01d11b3cec19acc3
Termination Time: 5
Application Path: C:\Windows\Explorer.EXE
Report Id: 5b086d3f-8731-11e5-8a75-005056c00008

Error: (11/08/2015 06:25:51 AM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073418219

System errors:
=============
Error: (11/12/2015 02:10:43 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.


Error: (11/12/2015 02:10:23 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:10:19 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:10:15 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:10:11 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:10:07 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:10:03 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:09:38 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:09:34 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Error: (11/12/2015 02:09:28 PM) (Source: Disk) (User: )
Description: The device, \Device\Harddisk1\DR1, has a bad block.

Microsoft Office Sessions:
=========================
Error: (11/12/2015 05:07:44 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/11/2015 02:15:52 PM) (Source: Application Error)(User: )
Description: plugin-container.exe42.0.0.57805632d0a4mozglue.dll42.0.0.57805632ba58800000030000ed50f6401d11cce2125e462C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllc4f59b63-88c1-11e5-8450-005056c00008

Error: (11/11/2015 02:15:52 PM) (Source: Application Error)(User: )
Description: plugin-container.exe42.0.0.57805632d0a4mozglue.dll42.0.0.57805632ba58800000030000ed50137801d11cce3e4d166aC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllc47d0ff8-88c1-11e5-8450-005056c00008

Error: (11/11/2015 01:58:20 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/10/2015 10:51:39 PM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE11.0.9600.18057b4401d11c4999dda32918C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE9307570d-8840-11e5-837c-005056c00008

Error: (11/10/2015 10:24:17 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/09/2015 02:36:29 PM) (Source: Microsoft Security Client Setup)(User: THE_RAIN)
Description: HRESULT:0x8004FF0A
Description:Microsoft Security Essentials installation was canceled. You canceled the Security Essentials installation on your computer. Error code:0x8004FF0A.

Error: (11/09/2015 02:30:57 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418219

Error: (11/09/2015 02:29:37 PM) (Source: Application Hang)(User: )
Description: Explorer.EXE6.1.7601.17567d4001d11b3cec19acc35C:\Windows\Explorer.EXE5b086d3f-8731-11e5-8a75-005056c00008

Error: (11/08/2015 06:25:51 AM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073418219

CodeIntegrity Errors:
===================================
  Date: 2015-11-03 15:37:50.186
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22379_none_c014624816718091\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:37:50.121
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22379_none_c014624816718091\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:37:50.055
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22379_none_c014624816718091\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:37:49.990
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22379_none_c014624816718091\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:37:49.915
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22280_none_c0008ddc1681bb4c\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:37:49.849
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22280_none_c0008ddc1681bb4c\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:37:49.783
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22280_none_c0008ddc1681bb4c\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:37:49.717
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\wow64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22280_none_c0008ddc1681bb4c\appidapi.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:31:45.740
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22379_none_b5bfb7f5e210be96\appid.sys because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-03 15:31:45.675
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows.old\Windows\winsxs\amd64_microsoft-windows-appid_31bf3856ad364e35_6.1.7601.22379_none_b5bfb7f5e210be96\appid.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
µTorrent (HKLM-x32\...\uTorrent) (Version: 3.3.0.29625 - BitTorrent Inc.)
4500_G510nz_Help (HKLM-x32\...\{690879A5-18EF-447B-98D6-B699D51008AB}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510nz (HKLM-x32\...\{5B05FF91-F20C-4832-A8DE-E1912639C17C}) (Version: 000.0.439.000 - Hewlett-Packard) Hidden
4500G510nz_Software_Min (HKLM-x32\...\{3A4D5E2D-988D-4ee9-8E7F-3AC200A2B8F5}) (Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (HKLM\...\{55D55008-E5F6-47D6-B16F-B2A40D4D145F}) (Version: 6.2.1 - Hewlett-Packard) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.009.20077 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 18.0.0.199 - Adobe Systems Incorporated)
Adobe Flash Player 18 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 18.0.0.232 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.245 - Adobe Systems Incorporated)
AIDA64 Extreme v4.20 (HKLM-x32\...\AIDA64 Extreme_is1) (Version: 4.20 - FinalWire Ltd.)
AIM for Windows (HKCU\...\AIM) (Version:  - AOL Inc.)
AMD Catalyst Install Manager (HKLM\...\{8DF1EF50-AEB6-902C-F68C-4683C45784E6}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD OverDrive (HKLM-x32\...\{34D5220A-58D0-473C-90E4-15136C3FB0E3}) (Version: 4.3.1.0690 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DE0A178-AC7B-4650-806C-CF226DE03766}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
Bitcoin Core (64-bit) (HKCU\...\Bitcoin Core (64-bit)) (Version: 0.9.1 - Bitcoin Core project)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Bovada Hand Converter (HKLM-x32\...\{1843AD45-F895-4E7B-BC65-CD1F76B48HDC}_is1) (Version: 1.0 - Ace Poker Solutions)
BovadaPoker (HKLM-x32\...\{D7CA2DF8-95CE-4C80-9296-98E21219A1E5}}_is1) (Version:   -  )
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
CameraHelperMsi (HKLM-x32\...\{15634701-BACE-4449-8B25-1567DA8C9FD3}) (Version: 13.51.815.0 - Logitech) Hidden
Camtasia Studio 8 (HKLM-x32\...\{BFA04EE0-8240-4667-8D53-45496A901C33}) (Version: 8.1.2.1327 - TechSmith Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.04 - Piriform)
ConvertXtoDVD 4.1.19.365 (HKLM-x32\...\{DB6AB705-C9BD-40E3-8929-2EA57F36A4FF}_is1) (Version: 4.1.19.365 - )
Core Temp 1.0 RC5 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
Creative ALchemy (HKLM-x32\...\ALchemy) (Version: 1.44 - Creative Technology Limited)
Creative Audio Control Panel (HKLM-x32\...\AudioCS) (Version: 3.00 - Creative Technology Limited)
Creative AutoMode Switcher (HKLM-x32\...\Creative AutoMode Switcher) (Version: 1.00 - Creative Technology Limited)
Creative Console Launcher (HKLM-x32\...\Console Launcher) (Version: 2.61 - Creative Technology Limited)
Creative MediaSource 5 (HKLM-x32\...\{BEEFC4F8-2909-48B3-AFAA-55D3533FDEDD}) (Version: 5.26 - Creative Technology Limited)
Creative Software AutoUpdate (HKLM-x32\...\Creative Software AutoUpdate) (Version: 1.41 - Creative Technology Limited)
Creative Sound Blaster Properties x64 Edition (HKLM-x32\...\Creative Sound Blaster Properties x64 Edition) (Version: 1.03 - Creative Technology Limited)
Creative WaveStudio 7 (HKLM-x32\...\WaveStudio 7) (Version: 7.14 - Creative Technology Limited)
CutePDF Writer 3.0 (HKLM\...\CutePDF Writer Installation) (Version:  3.0 - Acro Software Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Pro (HKLM-x32\...\DAEMON Tools Pro) (Version: 5.2.0.0348 - DT Soft Ltd)
Deluge 1.3.11 (HKLM-x32\...\Deluge) (Version:  - )
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}) (Version: 130.0.372.000 - Hewlett-Packard) Hidden
Devilian Beta-US (HKLM-x32\...\Glyph Devilian Beta-US) (Version:  - Trion Worlds, Inc.)
Dogecoin (HKCU\...\Dogecoin) (Version: 1.5.1.0 - Dogecoin)
erLT (HKLM-x32\...\{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}) (Version: 1.20.138.34 - Logitech, Inc.) Hidden
ESET NOD32 Antivirus (HKLM\...\{FBC0F617-1AA0-4483-8153-3FD97FE01D9E}) (Version: 7.0.317.4 - ESET, spol s r. o.)
EVGA Precision X 4.2.1 (HKLM-x32\...\PrecisionX) (Version: 4.2.1 - EVGA Corporation)
Fax (HKLM-x32\...\{440B915A-0C85-45DB-92AE-75AE14704A64}) (Version: 130.0.418.000 - Hewlett-Packard) Hidden
Glyph (HKLM-x32\...\Glyph) (Version:  - Trion Worlds, Inc.)
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
GPU Temp version 1.0 (HKLM-x32\...\{8C8711FD-0FC8-4801-B33E-ED19BB0350B1}_is1) (Version: 1.0 - gputemp.com)
Holdem Indicator 2.5.3 (HKLM-x32\...\Holdem Indicator_is1) (Version:  - http://www.HoldemIndicator.com)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Officejet 4500 G510n-z (HKLM\...\{7E0E61CC-1C99-429D-BEA7-C4DD5B898D2A}) (Version: 13.0 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel Extreme Tuning Utility (HKLM-x32\...\{1bcf77e1-2519-41dc-a594-9936f5f42203}) (Version: 4.2.0.8 - Intel Corporation)
Intel Extreme Tuning Utility (HKLM-x32\...\{ABB90243-6053-4E7C-B48F-1DBCF66EA6B5}) (Version: 4.2.0.8 - Intel Corporation) Hidden
ISOburn (HKLM-x32\...\ISOburn) (Version:  - )
iTunes (HKLM\...\{E690A491-702F-4DEC-9977-C015D1DBB57C}) (Version: 12.3.1.23 - Apple Inc.)
Java 8 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
jv16 PowerTools 2013 (HKLM-x32\...\jv16 PowerTools 2013) (Version:  - Macecraft Software)
League of Legends (HKLM-x32\...\{79BF4901-1EC4-4726-B3C2-A7859706C6E7}) (Version: 3.0.0 - Riot Games) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
Logitech Gaming Software 8.50 (HKLM\...\Logitech Gaming Software) (Version: 8.50.281 - Logitech Inc.)
Logitech Webcam Software (HKLM-x32\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
Malwarebytes Anti-Malware version 2.1.8.1057 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.8.1057 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Excel 2010 (HKLM-x32\...\Office14.EXCEL) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft PowerPoint 2010 (HKLM-x32\...\Office14.POWERPOINT) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Word 2010 (HKLM-x32\...\Office14.WORD) (Version: 14.0.7015.1000 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0.0.5780 - Mozilla)
Network64 (HKLM\...\{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}) (Version: 130.0.550.000 - Hewlett-Packard) Hidden
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.2 - Notepad++ Team)
NovaCoin version 0.4.4.6 (HKLM-x32\...\NovaCoin_is1) (Version: 0.4.4.6 - )
NVIDIA PhysX (HKLM-x32\...\{8B922CF8-8A6C-41CE-A858-F1755D7F5D29}) (Version: 9.12.1031 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Oracle VM VirtualBox 4.3.20 (HKLM\...\{DD8F7A7A-852F-4648-8A73-B8FC1DF5F082}) (Version: 4.3.20 - Oracle Corporation)
Overwolf (HKLM-x32\...\Overwolf) (Version: 0.90.119.0 - Overwolf Ltd.)
Paragon Backup and Recovery™ 14 Free (HKLM\...\{C268B5E1-A5DA-11DF-A289-005056C00008}) (Version: 90.00.0003 - Paragon Software)
PowerISO (HKLM-x32\...\PowerISO) (Version: 5.7 - Power Software Ltd)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Ragnarok Online 2 (HKLM-x32\...\{717BD14A-BE61-40A4-9865-17AACF611FE0}) (Version: 1.0.0 - Gravity Interactive, Inc.)
Respondus LockDown Browser (HKLM-x32\...\{C0E5147E-C9F3-4360-9ED0-2E875F11766C}) (Version: 1.02.0001 - Respondus, Inc.)
Revo Uninstaller Pro 3.0.8 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.8 - VS Revo Group, Ltd.)
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.80.000 - Hewlett-Packard) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0016-0000-0000-0000000FF1CE}_Office14.EXCEL_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0000-0000-0000000FF1CE}_Office14.POWERPOINT_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-001B-0000-0000-0000000FF1CE}_Office14.WORD_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype™ 7.13 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.13.101 - Skype Technologies S.A.)
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
Status (HKLM-x32\...\{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
System Requirements Lab (HKLM-x32\...\{F89CDED6-B1F1-489F-BA44-698BF6A737C2}) (Version: 6.1.6.0 - Husdawg, LLC)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.17 - TeamSpeak Systems GmbH)
TeamViewer 10 (HKLM-x32\...\TeamViewer) (Version: 10.0.36897 - TeamViewer)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
The Ultimate Troubleshooter (HKLM-x32\...\The Ultimate Troubleshooter) (Version:  - AnswersThatWork.com)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (HKLM-x32\...\{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}) (Version: 130.0.376.000 - Hewlett-Packard) Hidden
Tweaking.com - Windows Repair (All in One) (HKLM-x32\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.1.1 - Tweaking.com)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.5.1 - Tweaking.com)
TXTcollector (HKLM-x32\...\TXTcollector_is1) (Version: 2.0.2 - Bluefive software)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.2.1 - VideoLAN)
VMware Workstation (HKLM\...\{0D94F75A-0EA6-4951-B3AF-B145FA9E05C6}) (Version: 11.1.2 - VMware, Inc.) Hidden
VMware Workstation (HKLM-x32\...\VMware_Workstation) (Version: 11.1.2 - VMware, Inc)
Volume Panel (HKLM-x32\...\Creative Volume Panel) (Version: 2.21 - Creative Technology Limited)
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
Windows Installer Clean Up (HKLM-x32\...\{121634B0-2F4B-11D3-ADA3-00C04F52DD52}) (Version: 3.00.00.0000 - Microsoft Corporation)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
WinRAR 5.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
WinTools.net Premium version 14.0 (HKLM-x32\...\{AA9A6236-EE61-41B7-A7EC-5F4496409D55}_is1) (Version: 14.0 - WinTools Software Engineering, Ltd.)
WinX DVD Ripper Platinum 7.3.4 (HKLM-x32\...\WinX DVD Ripper Platinum_is1) (Version:  - Digiarty Software, Inc.)
WizTree v1.06 (HKLM-x32\...\WizTree_is1) (Version:  - Antibody Software)

========================= Memory info: ===================================
Percentage of memory in use: 18%
Total physical RAM: 16375.18 MB
Available physical RAM: 13286.79 MB
Total Virtual: 16373.39 MB
Available Virtual: 13052.75 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:238.47 GB) (Free:61.62 GB) NTFS
2 Drive d: (Phantom) (Fixed) (Total:232.88 GB) (Free:114.9 GB) NTFS
3 Drive e: (System Reserved) (Fixed) (Total:0.1 GB) (Free:0.06 GB) NTFS
4 Drive f: () (Fixed) (Total:465.66 GB) (Free:95.49 GB) NTFS
7 Drive i: (My Passport) (Fixed) (Total:931.48 GB) (Free:503.24 GB) NTFS

========================= Users: ========================================
User accounts for \\THE_RAIN

Administrator            fbwuser                  fbwuser71E8              
fbwuserBB46              fbwuserE974              Guest                    
Kyle                     postgres                 


**** End of log ****


Edited by hamluis, 13 November 2015 - 12:41 PM.


#8 Captain_Chicken

Captain_Chicken

  • BC Advisor
  • 1,347 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:50 AM

Posted 12 November 2015 - 09:35 PM

Try running sfc /scannow and see if the problem persists.

Computer Collection:

Spoiler

Spoiler

Spoiler

Spoiler

#9 hamluis

hamluis

    Moderator


  • Moderator
  • 55,231 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 AM

Posted 13 November 2015 - 12:54 PM

No hotfixes installed before Nov 2015...Windows install dates to Jul 2014.

 

Hard drive controller errors noted...I would run appropriate diagnostics on each drive.

 

Louis



#10 insaniak

insaniak
  • Topic Starter

  • Members
  • 198 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 13 November 2015 - 05:03 PM

No hotfixes installed before Nov 2015...Windows install dates to Jul 2014.

 

Hard drive controller errors noted...I would run appropriate diagnostics on each drive.

 

Louis

What diagnostics?

 

And also sfc didnt change anything



#11 hamluis

hamluis

    Moderator


  • Moderator
  • 55,231 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 AM

Posted 13 November 2015 - 05:25 PM

GSmart, dc3 - http://www.bleepingcomputer.com/forums/t/583148/sudden-power-shut-off-for-no-apparent-reason/page-2#entry3767731

 

Louis



#12 insaniak

insaniak
  • Topic Starter

  • Members
  • 198 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 13 November 2015 - 06:40 PM

When trying to perform Extended Self Test I get read error.

 

smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win7(64)-sp1] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MK..52GSX
Device Model:     TOSHIBA MK2552GSX
Serial Number:    Y8CUT7YQT
LU WWN Device Id: 5 000039 161e835de
Firmware Version: LV011C
User Capacity:    250,059,350,016 bytes [250 GB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Fri Nov 13 15:38:25 2015 PST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.

General SMART Values:
Offline data collection status:  (0x00)    Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      ( 121)    The previous self-test completed having
                    the read element of the test failed.
Total time to complete Offline
data collection:         (  120) seconds.
Offline data collection
capabilities:              (0x51) SMART execute Offline immediate.
                    No Auto Offline data collection support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003)    Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01)    Error logging supported.
                    General Purpose Logging supported.
Short self-test routine
recommended polling time:      (   2) minutes.
Extended self-test routine
recommended polling time:      ( 100) minutes.
SCT capabilities:            (0x0033)    SCT Status supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0007   100   100   050    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0003   100   100   002    Pre-fail  Always       -       1552
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       7727
  5 Reallocated_Sector_Ct   0x0033   028   028   010    Pre-fail  Always       -       1481
  7 Seek_Error_Rate         0x000f   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   042   042   000    Old_age   Always       -       23545
 10 Spin_Retry_Count        0x0013   253   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       7392
184 End-to-End_Error        0x0032   001   001   001    Old_age   Always   FAILING_NOW 4987
187 Reported_Uncorrect      0x0032   001   001   000    Old_age   Always       -       4987
188 Command_Timeout         0x0032   100   098   000    Old_age   Always       -       19
189 High_Fly_Writes         0x003a   100   100   001    Old_age   Always       -       0
190 Airflow_Temperature_Cel 0x0022   072   030   045    Old_age   Always   In_the_past 28 (Min/Max 20/34)
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       49963
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       9175180
193 Load_Cycle_Count        0x0032   082   082   000    Old_age   Always       -       188400
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       28 (Min/Max 4/70)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       870
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       8
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       1
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       120
222 Loaded_Hours            0x0032   076   076   000    Old_age   Always       -       9624
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       354
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 5019 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 5019 occurred at disk power-on lifetime: 23544 hours (981 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 39 54 c4 e0  Error: UNC at LBA = 0x00c45439 = 12866617

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  42 00 00 f8 53 c4 e0 00      03:08:35.966  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 52 c4 e0 00      03:08:35.961  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 51 c4 e0 00      03:08:35.959  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 50 c4 e0 00      03:08:35.956  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 4f c4 e0 00      03:08:35.954  READ VERIFY SECTOR(S) EXT

Error 5018 occurred at disk power-on lifetime: 23544 hours (981 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 55 e4 c3 e0  Error: UNC at LBA = 0x00c3e455 = 12837973

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  42 00 80 f8 e3 c3 e0 00      03:08:28.602  READ VERIFY SECTOR(S) EXT
  42 00 40 f8 f0 c3 e0 00      03:08:28.601  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 ef c3 e0 00      03:08:28.230  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 ee c3 e0 00      03:08:28.228  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 ed c3 e0 00      03:08:28.225  READ VERIFY SECTOR(S) EXT

Error 5017 occurred at disk power-on lifetime: 23544 hours (981 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 55 e4 c3 e0  Error: UNC at LBA = 0x00c3e455 = 12837973

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  42 00 00 f8 e3 c3 e0 00      03:08:24.020  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 e2 c3 e0 00      03:08:24.017  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 e1 c3 e0 00      03:08:24.013  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 e0 c3 e0 00      03:08:24.011  READ VERIFY SECTOR(S) EXT
  42 00 00 f8 df c3 e0 00      03:08:24.008  READ VERIFY SECTOR(S) EXT

Error 5016 occurred at disk power-on lifetime: 23544 hours (981 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 f0 ed be e0  Error: UNC at LBA = 0x00beedf0 = 12512752

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  42 00 80 b8 ed be e0 00      03:08:12.269  READ VERIFY SECTOR(S) EXT
  42 00 40 b8 ef be e0 00      03:08:12.268  READ VERIFY SECTOR(S) EXT
  42 00 00 b8 ee be e0 00      03:08:12.184  READ VERIFY SECTOR(S) EXT
  42 00 00 b8 ed be e0 00      03:08:08.074  READ VERIFY SECTOR(S) EXT
  42 00 00 b8 ec be e0 00      03:08:08.072  READ VERIFY SECTOR(S) EXT

Error 5015 occurred at disk power-on lifetime: 23544 hours (981 days + 0 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 51 00 f0 ed be e0  Error: UNC at LBA = 0x00beedf0 = 12512752

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  42 00 00 b8 ed be e0 00      03:08:08.074  READ VERIFY SECTOR(S) EXT
  42 00 00 b8 ec be e0 00      03:08:08.072  READ VERIFY SECTOR(S) EXT
  42 00 00 b8 eb be e0 00      03:08:08.070  READ VERIFY SECTOR(S) EXT
  42 00 00 b8 ea be e0 00      03:08:08.065  READ VERIFY SECTOR(S) EXT
  42 00 00 b8 e9 be e0 00      03:08:08.063  READ VERIFY SECTOR(S) EXT

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%     23545         275873167
# 2  Extended offline    Completed: read failure       90%     23545         275873167

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.



#13 hamluis

hamluis

    Moderator


  • Moderator
  • 55,231 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 AM

Posted 14 November 2015 - 01:22 PM

Let's try it again, changing the directions slightly.
 
3.  Identify your drive in the list, and double-click on it to bring up it's window (usually you'll find your drive by it's size or it's brand name).
 
4.  Click on the Perform Tests tab, then select Extended Self-test in the Test type drop-down list and click on Execute (this test can take a few hours to complete).
 
Once the test is over, the results will be displayed at the bottom of the window. Please copy and paste these results in your topic.
 
Click on the Attributes tab and if you have any entries highlighted in red or pink, copy and paste their name in your next reply..
 
Louis


#14 insaniak

insaniak
  • Topic Starter

  • Members
  • 198 posts
  • OFFLINE
  •  
  • Local time:11:50 AM

Posted 15 November 2015 - 03:57 PM

Still get test results completed with read failure but, here are the attributes

 

5 Reallocated_Sector_Ct   0x0033   028   028   010    Pre-fail  Always       -       1481

184 End-to-End_Error        0x0032   001   001   001    Old_age   Always   FAILING_NOW 4987

196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       870
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       8



#15 hamluis

hamluis

    Moderator


  • Moderator
  • 55,231 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:10:50 AM

Posted 16 November 2015 - 05:23 PM

I'm no "tech" nor "IT person" but I'd be looking to replace that hard drive.  Seeing "fail" as part of a hard drive diagnostic is not good news, IMO.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users