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I am not able to change my default search


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#1 nicolebrady409

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Posted 10 November 2015 - 03:50 PM

I am on google chrome and when i go on there and try to do a general search, it doesn't search through google chrome.  It searches through a thing called http://go.mail.ru/.  When I try to change the search engine, it says it is under http://firstsputik.ru and when  I try to click on another search engine, it says that it has to be done by an administrator, but I am the only user on this computer and I am the administrator.  I tried to uninstall and reinistall google chrome and it did not work.  I deleted all programs or whatever that went with this and it still won't let me search under a normal google search.  I also tried to reboot my computer to the last significant update to delete anything else that has been added since the last update and that didn't help either.  I am about to rip my hair out.  Please help!!!!  

 

Oh, I did a malware scan with Malwarebytes Anti-Malware and it deleted a bunch of stuff, but I am still not able to change my default search engine



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#2 boopme

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Posted 10 November 2015 - 04:45 PM

First go into plug ins and remove any thing there that looks like those.

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#3 nicolebrady409

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Posted 10 November 2015 - 05:34 PM

I am so sorry, but I'm a nube.  The two that look weird to me are:

 

Widevine Content Decryption Module Version: 1.4.8.824
Enables Widevine licenses for playback of HTML audio/video content. (version: 1.4.8.824)
Name: Widevine Content Decryption Module
Description: Enables Widevine licenses for playback of HTML audio/video content. (version: 1.4.8.824)
Version: 1.4.8.824
Location: C:\Users\June Kim\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.8.824\_platform_specific\win_x86\widevinecdmadapter.dll
Type: PPAPI (out-of-process)
  Disable
MIME types: MIME type Description File extensions application/x-ppapi-widevine-cdm Widevine Content Decryption Module

.

 

 

 

AND 

 

Native Client
Name: Native Client
Version:  
Location: C:\Program Files (x86)\Google\Chrome\Application\46.0.2490.80\internal-nacl-plugin
Type: PPAPI (in-process)
  Disable
MIME types: MIME type Description File extensions application/x-nacl Native Client Executable . application/x-pnacl Portable Native Client Executable .
Disable  Always allowed to run
 
 
 

The other two are adobe, which I am assuming is ok, and chrome PDF viewer.  Do I disable the two that are listed above?
 


#4 ComputerTechWannaBe

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Posted 10 November 2015 - 06:30 PM

Leave both of those. Native Client and Widevine are part of the chrome system plugins.

 

1. Download Chrome's Cleanup Toolhttps://www.google.com/chrome/cleanup-tool/

 

2. Run, scan, and let it do it's thing. Wait until it finishes.

 

3. If that doesn't work, clear all browsing data from Chrome (Settings, Advanced Settings, Browsing History, Clear All Browsing History, make sure you put it to "Beginning of time")

 

4. If you are still getting the problem, run an Adwcleaner: https://toolslib.net/downloads/viewdownload/1-adwcleaner/

 

5. Open Adwcleaner, make sure all programs and browsers and windows are closed, click "Scan", wait until it has completed scanning

 

6. When it is done, click "Cleaning" to clean everything it has detected, then click "OK" to any windows that pop-up afterwards, your computer will restart to clean everything

 

 

Let us know what happens during this process if you so wish to take my two cents (:

 

> Leighton 


Edited by ComputerTechWannaBe, 10 November 2015 - 06:43 PM.


#5 Condobloke

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Posted 10 November 2015 - 06:35 PM

@ nicole....BC does NOT recommend the use of registry cleaners......ever.

 

This is NOT the solution to your problem.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

 

 

 

 

 


#6 Condobloke

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Posted 10 November 2015 - 06:36 PM

Combo fix is for use by, and under supervision from,  trained Professionals ONLY

 

You risk "bricking' your PC ....leave it ALONE.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

 

 

 

 

 


#7 ComputerTechWannaBe

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Posted 10 November 2015 - 06:46 PM

Combo fix is for use by, and under supervision from,  trained Professionals ONLY

 

You risk "bricking' your PC ....leave it ALONE.

Good call, Condobloke, would of gotten real messy, my bad, I wasn't thinking it completely through! (; Thank you for the warning



#8 Queen-Evie

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Posted 10 November 2015 - 06:55 PM

ComputerTechWannaBe, I hope you have seen the edit I made to your first post in this topic.



#9 Condobloke

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Posted 10 November 2015 - 06:58 PM

On the latest version of Google Chrome, click on the Customize and control Google Chrome button > Settings. Click on Advanced Settings. Scroll down to the bottom of the page, until you reached the "Reset browser settings" section.

 

Click on Reset browser settings.


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

 

 

 

 

 


#10 nicolebrady409

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Posted 10 November 2015 - 07:08 PM

Condobloke - I already did the reset browsing thing too


#11 nicolebrady409

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Posted 10 November 2015 - 07:33 PM

Oh, and it's only in google chrome.  I don't have this problem in mozilla or IE.  I even tried to uninstall and reinstall google chrome and I'm still having this problem



#12 Condobloke

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Posted 10 November 2015 - 07:44 PM

Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

 

 

 

 

 

 

Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

 

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

Edited by Condobloke, 10 November 2015 - 07:48 PM.

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

 

 

 

 

 


#13 Condobloke

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Posted 10 November 2015 - 07:49 PM

sorry for the untimely edits there Nicole....my editor went pear shaped yesterday and I am struggling to get my "speeches" back in order !


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

 

 

 

 

 





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