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Posted 10 November 2015 - 03:16 PM
Posted 10 November 2015 - 06:38 PM
Hello, and Welcome to BC
Right click the Network Controller with the yellow exclamation mark. Select Properties and under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line.
Edited by JohnC_21, 10 November 2015 - 06:39 PM.
Posted 10 November 2015 - 07:23 PM
Device Type: Other Devices
Location: PCI Bus 4, Device 0, Function 0
I have tried the reinstall driver button, it doesn't help either because it can't locate the appropriate drivers.
Also, when I powered on my PC windows detected that this device wasn't set up and automatically tried to search for the right drivers, but nothing.
"please consult with your device manufacturer for assistance getting this device installed"
Posted 10 November 2015 - 08:04 PM
You you do not get a Details tab with a Vendor and Device ID then I believe there is a hardware issue with the wireless card. If you are comfortable doing it, open the computer and make sure the wireless card is properly seated. Also make sure the antenna wires are securely attached. Remove the battery and any power source. Hold the power button down for 30 seconds and touch any bare metal on the computer after removing the panel.
If you are not comfortable doing the above you can download a small linux distro like Puppy linux and see if it detects your wireless device. If that fails then I would have to assume it's a hardware problem. In that case I would recommend you purchase a WIFI dongle like the following. For Puppy, you would need to download the iso file and burn it to disk using a program like Imgburn or any program that can burn an iso image to disk. Boot Puppy and at the desktop a Wireless Wizard will appear if it detects a wireless signal. If you decide to use Imgburn, make sure you opt out of any programs it offers.
Posted 10 November 2015 - 08:18 PM
Edited by psychobunnii, 10 November 2015 - 08:18 PM.
Posted 10 November 2015 - 08:30 PM
I just don't understand why my hardware was affected when I didn't physically alter my laptop in any way, just installed a fresh copy of Vista.
Anyways, I went into system information<components<problem devices and my network controller PNP Device ID is displayed as:
I hope this helps my situation
Posted 10 November 2015 - 08:43 PM
The Wifi dongle simply plugs into one of your USB ports and it's usually plug and play. Drivers are installed automatically.
Edit: I will try and find a driver for the above Vendor and Device ID.
The only Vista Driver I found is here. Click on the hard drive icon. Provide a junk email address. This driver is for 64bit. It will not work if you have 32bit Vista. Is your OS 64bit? Right click Computer > Properties.
Edited by JohnC_21, 10 November 2015 - 08:51 PM.
Posted 10 November 2015 - 08:56 PM
Posted 10 November 2015 - 09:13 PM
Let me look for the 32bit driver. I may be a bit. Edit: there should be a service tag number on the bottom of the laptop. Can you post it?
Edit Edit: Try this driver from Dell for the 1537
Details of the above driver.
Edited by JohnC_21, 10 November 2015 - 09:18 PM.
Posted 10 November 2015 - 09:15 PM
Thanks much, I appreciate the help! I've been at this for a week!
Posted 10 November 2015 - 09:19 PM
See my edited post. The driver should work for your computer.
Edit: Any other drivers you may need are here.
Edited by JohnC_21, 10 November 2015 - 09:21 PM.
Posted 10 November 2015 - 09:49 PM
OMG! I'm writing to you now without an ethernet cable! Thankyou so much. That worked like a charm!
I greatly appreciate your help. You've truly made my day.
Posted 10 November 2015 - 09:57 PM
Glad you have your wireless internet now and thanks for the update.
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