No, it’s not just you. In recent weeks I’ve received a lot of emails from Windows 7 and Windows 8 users saying Windows 10 has repeatedly tried to self install on their computers. Now, after two weeks of talks with Microsoft MSFT -1.89%, the company has admitted to me that the problem is very real…
The symptoms follow two paths. For some they were using their computer as normal, were prompted for a restart due for standard updates and on reboot found the Window 10 installation was under way. For others they checked their Windows update history and found Windows 10 had tried but failed to install itself without permission over and over again.
So what’s going on? According to Microsoft the fault lies with a bug in an automatic update it began rolling out to Windows 7 and Windows 8 users in August which triggered the attempted installations. Microsoft didn’t disclose which specific update it was, but confirmed it left the error code ‘0×80240020’ (sometimes recorded as ‘080240020’) in Windows log files when upgrade attempts failed.
Edited by hamluis, 10 November 2015 - 02:24 PM.
Edited title to reflect source - Hamluis.