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Finally kicked a few BSODs


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#1 slowcamaro

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Posted 09 November 2015 - 07:08 PM

So this computer has had an issue where it would boot to the windows screen then shutdown. Restart repeatidly and once it managed to load into windows it would run for days on end. No problem starting into Safe mode. Well today It kicked a some blue screens after I moved the computer downstairs. I thought maybe this might be the key to figuring out the initial headache.

 

 

Win 7 64bit

AMD Athlon 64 x2 4800+

ECS Nettle2

Nvidia nForce 6150se

HP Pavilion a6333w

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#2 usasma

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Posted 10 November 2015 - 04:54 PM

Ethernet and networking controller are disabled.  Did you disable them?  If so, why?

Please re-enable them, then update their drivers to the latest, W7 compatible version. 

Then ensure that you get ALL available Windows Updates.

Then, if you'd like, feel free to disable them again.

 

Your UEFI/BIOS (version 5.21) dates from 2007.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.

Only 69 Windows Updates installed.  Most systems with SP1 have 300 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

These devices have problems in Device Manager:

 

avast! VM Monitor    ROOT\LEGACY_ASWVMM\0000    This device is not present, is not working properly, or does not have all its drivers installed.
Security Processor Loader Driver    ROOT\LEGACY_SPLDR\0000    This device is not present, is not working properly, or does not have all its drivers installed.
avast! Revert    ROOT\LEGACY_ASWRVRT\0000    This device is not present, is not working properly, or does not have all its drivers installed.
NVIDIA nForce 10/100 Mbps Ethernet #2    PCI\VEN_10DE&DEV_03EF&SUBSYS_2A61103C&REV_A2\3&2411E6FE&1&38    This device is disabled.

Uninstall Avast, then reboot and check to make sure the Avast entries have been fixed or are gone. If using Avast, then download a fresh copy and install it immediately.

nVidia nForce Ethernet - update to the latest version available from the HP website.  (It may be included in the nForce chipset drivers).

Security Processor Loader Driver - must be updated by Windows Update.

 

Many, many Live Kernel Event errors.  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

Many, many Windows Update errors - I presume it's due to the lack of networking drivers.

Check Windows Update after you enable the networking adapters to make sure that you get all available updates.

 

You have a Realtek USB Wireless LAN Utility (and may also have a Belkin one):

 

 

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

 

Finally, the nForce storage driver dates from 2009.  See if the HP website has updates for the nForce chipset that apply to Windows 7 - as the nVidia site does not offer drivers for W7.

 

Please uninstall MalwareBytes.  The resident component of MalwareBytes may be interfering with Avast.  Feel free to reinstall MalwareBytes after the system has been stabilized.  Be sure to opt out of the free trial of the Pro version - as that's what causes it to load when Windows starts.

 

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

ElRawDsk.sys        Sat Jul 26 13:59:09 2008 (488B65ED)
RawDisk Driver by EldoS Corporation}http://www.eldos.com/rawdisk/download-release.php
http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys
 
mcdbus.sys          Tue Feb 24 05:34:07 2009 (49A3CD1F)
MagicISO SCSI Host Controller driver}http://www.magiciso.com/
http://www.carrona.org/drivers/driver.php?id=mcdbus.sys
 

In the event that this does not fix the BSOD's, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Out of 10 memory dumps there were 5 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

 

Analysis:
The following is for informational purposes only.
**************************Mon Nov  9 18:07:44.374 2015 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110915-21481-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
System Uptime:0 days 0:00:21.340
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+442cb )
BugCheck BE, {fffff80003900080, 8000000003900121, fffff880021febd0, a}
BugCheck Info: ATTEMPTED_WRITE_TO_READONLY_MEMORY (be)
Arguments:
Arg1: fffff80003900080, Virtual address for the attempted write.
Arg2: 8000000003900121, PTE contents.
Arg3: fffff880021febd0, (reserved)
Arg4: 000000000000000a, (reserved)
BUGCHECK_STR:  0xBE
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  services.exe
FAILURE_BUCKET_ID: X64_0xBE_nt!_??_::FNODOBFM::_string_+442cb
  BIOS Version                  5.21
  BIOS Release Date             11/02/2007
  Manufacturer                  HP-Pavilion
  Baseboard Manufacturer        ECS
  Product Name                  KC746AA-ABA a6333w
  Baseboard Product             Nettle2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

 

The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only.
**************************Mon Nov  9 18:07:44.374 2015 (UTC - 5:00)**************************
ElRawDsk.sys        Sat Jul 26 13:59:09 2008 (488B65ED)
mcdbus.sys          Tue Feb 24 05:34:07 2009 (49A3CD1F)
nvstor64.sys        Tue Aug  4 20:31:07 2009 (4A78D2CB)
amdxata.sys         Fri Mar 19 12:18:18 2010 (4BA3A3CA)
nvstor.sys          Fri Mar 19 16:45:11 2010 (4BA3E257)
nvBridge.kmd        Thu Apr  1 04:26:11 2010 (4BB458A3)
nvlddmkm.sys        Thu Feb  9 21:02:58 2012 (4F347AD2)
HWiNFO64A.SYS       Tue Mar 31 05:51:32 2015 (551A6E24)
RTKVHD64.sys        Wed Sep 30 06:28:14 2015 (560BB93E)
aswRvrt.sys         Mon Nov  2 11:30:30 2015 (56378FA6)
aswRdr2.sys         Mon Nov  2 11:30:46 2015 (56378FB6)
aswSnx.sys          Mon Nov  2 11:32:25 2015 (56379019)
aswVmm.sys          Mon Nov  2 11:53:57 2015 (56379525)
aswSP.sys           Mon Nov  2 11:54:51 2015 (5637955B)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov  9 15:47:20.200 2015 (UTC - 5:00)**************************
MBAMSwissArmy.sys   Wed Jul 29 00:26:01 2015 (55B855D9)
mbam.sys            Tue Aug 11 13:35:19 2015 (55CA3257)
aswMonFlt.sys       Mon Nov  2 11:29:52 2015 (56378F80)
aswHwid.sys         Mon Nov  2 11:30:56 2015 (56378FC0)
aswStm.sys          Mon Nov  2 12:00:38 2015 (563796B6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov  9 12:08:10.993 2015 (UTC - 5:00)**************************
RTL8192cu.sys       Fri Sep 17 06:04:18 2010 (4C933D22)
mbam.sys            Wed Sep  3 13:50:25 2014 (540754E1)
aswMonFlt.sys       Wed Sep 16 11:38:29 2015 (55F98CF5)
aswRvrt.sys         Wed Sep 16 11:38:40 2015 (55F98D00)
aswHwid.sys         Wed Sep 16 11:39:11 2015 (55F98D1F)
aswRdr2.sys         Wed Sep 16 11:39:13 2015 (55F98D21)
aswSnx.sys          Wed Sep 16 11:39:29 2015 (55F98D31)
aswVmm.sys          Wed Sep 16 11:57:56 2015 (55F99184)
aswSP.sys           Wed Sep 16 11:58:19 2015 (55F9919B)
aswStm.sys          Wed Sep 16 12:01:52 2015 (55F99270)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov  9 11:37:54.013 2015 (UTC - 5:00)**************************
RTKVHD64.sys        Tue Sep 15 07:02:10 2009 (4AAF7432)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Oct 30 13:26:43.479 2015 (UTC - 5:00)**************************
nvlddmkm.sys        Thu May 14 16:48:07 2009 (4A0C8387)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Oct  7 20:51:42.784 2015 (UTC - 5:00)**************************
MBAMSwissArmy.sys   Mon Apr 13 15:29:19 2015 (552C190F)
http://www.carrona.org/drivers/driver.php?id=ElRawDsk.sys
http://www.carrona.org/drivers/driver.php?id=mcdbus.sys
http://www.carrona.org/drivers/driver.php?id=nvstor64.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=nvstor.sys
http://www.carrona.org/drivers/driver.php?id=nvBridge.kmd
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=RTL8192cu.sys
http://www.carrona.org/drivers/driver.php?id=mbam.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys

 


Edited by usasma, 10 November 2015 - 04:58 PM.

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 slowcamaro

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Posted 10 November 2015 - 10:10 PM

I'll get to work on it, in the mean time, any idea what this is what program or service it may be related to? "RawDisk Driver by EldoS Corporation"



#4 usasma

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Posted 11 November 2015 - 07:07 AM

Unfortunately, these drivers are usually used by software developers who find a free version on the web an include it in their programs.

Also, the reports don't list (in an easily accessible place) all of the installed programs.

Makes finding it pretty difficult.

 

I'd suspect these program entries first (as they could be using disk filters):  ALLDATA, CPUID, Driver Identifier,  FurMark, HWiNFO64, ISO Image Burner, Light Scribe Direct Disk Labeling, Magic Disk - just for starters.

You can find it by inference if it leaves traces in Process Monitor - but that's a lot of work for a driver that we're not sure is to blame (and that we have other ways of disabling it if necessary).

 

If it shows up in the next couple of crashes, then I'll provide some suggestions for getting rid of it.
Here's the canned speech that I'll use:

1)   Create a Restore Point using System Restore
2)   Create a Repair disc (Recovery Drive in Win8.1/10):
Win 7 - Go to Start...All Programs...Maintenance...Create a System Repair Disc
Win 8 - Press "WIN" and "R" to open the Run dialog...type "RECDISC" (without the quotes) and press ENTER
Win 8.1 - Go to the Start Screen and type in "recoverydrive" (one word, without the quotes).  That will start the recovery drive process.  You will need a USB drive of at least 512 mB - and all data will be erased off of it.  If copying the recovery partition the drive size will be much, much larger (16 - 32 gB drive required).
Win 10 - Go to Start (press the "Win" key) and type in "recoverydrive" (one word, without the quotes).  That will start the recovery drive process.  You will need a USB drive of at least 512 mB - and all data will be erased off of it.  If copying the recovery partition the drive size will be much, much larger (16 - 32 gB drive required).
3)   Test the System Repair disc/Recovery Drive to make sure that you can get to the System Restore entry when you boot from the disk/drive (you may also want to try actually using System Restore to make sure that it works)
4)   Download this free program (http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx) and use it to disable any instances of ElRawDsk.sys that are starting (or any other ElRawDisk entries) (DO NOT DELETE - only disable by removing the checkmark in the left hand column)
5)   Check in Device Manager (to include showing hidden devices from the View menu item) and ensure that any instances of ElRawDsk.sys (or any other ElRawDisk entries) are "Uninstalled" (DO NOT DISABLE THESE).
6)   Check in the Services applet (services.msc) to be sure any instances of ElRawDsk.sys or any other ElRawDisk entries are disabled.
7)   EXPERIMENTAL STEP (only try if you're certain of your abilities - I have not tried this step myself).  Search the registry (use regedit.exe) to locate any entries that have the driver name (ElRawDsk.sys) or the program name (ElRawDisk).  Delete these keys (it's advisable to back them up first - but you've also backed up the entire registry when creating a System Restore point in step 1.  Alternatively, you can set the values in these keys to DISABLED (but the "how" of this is beyond the scope of this guide).
8)   Go to C:\Windows\System32\drivers and rename the ElRawDsk.sys driver to ElRawDsk.BAD (search the hard drive for it if it's not in C:\Windows\System32\drivers).
9)   Test to be sure that the device is working OK and that any BSOD's/errors have stopped.


In the event that the system doesn't boot:

1)   Boot from the System Repair disc/Recovery Drive and use the Command Prompt option to rename ElRawDsk.BAD to ElRawDsk.sys
ren C:\Windows\System32\drivers\ElRawDsk.BAD C:\Windows\System32\drivers\ElRawDsk.sys
2)   Boot from the System Repair disc/Recovery Drive and use the System Restore option to restore the system to a point before the changes were made.

Good luck!

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 slowcamaro

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Posted 12 November 2015 - 11:54 AM

Ok i'll try to answer questions, state what I've done so far, and where we stand.

Yes I had the networking devices disabled, this machine is typically offline, and only goes online to update the few programs I use it for, or If im having problems with my primary machine.

 

The only bios updates I could find were for vista, and since I'm running win7 I didn't feel comfortable taking on that task.

 

I watched the temperatures while running windows updates, and didnt see any drastic spikes, but I am not familiar with acceptable temperatures either.

 

I've downloaded all important and recommended windows updates.

 

I uninstalled Avast, Malwarebytes, Lightscribe, and  few other of the programs I don't use.

 

I reinstalled avast and malwarebytes after updating windows.

I haven't had anymore blue screens, but I have still had a few unexpected shutdowns.

 

After a couple failed attempts to boot normally, I booted into safemode and uninstalled avast, restarted and it booted normally. I'm not entirely convinced it is 100% of the problem, but I'm certainly more aware of the situation.  

 

Sorry If I missed anything, Is there more information to be gained with these event ID 41 errors?



#6 usasma

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Posted 13 November 2015 - 06:03 AM

Event ID 41 errors are simply Windows saying it doesn't know why it shut down.

Then it's up to us to figure out why.

 

Windows errors aren't always simple things - quite often they're a jumble of problems that multiple programs contribute to.

Lessening them is a start, but they you have to keep up with troubleshooting them until they stop.

Try uninstalling Avast again to see if that helps (I agree with you, it's likely not the entire problem).

If it does help, use Windows Defender while we're troubleshooting - then you can reinstall Avast once the problem is solved.

 

Let's have a look at one of the error logs in Event Viewer:

Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 slowcamaro

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Posted 13 November 2015 - 10:12 AM

I uninstalled Avast yesterday, let the system on all day and night, minimal usage though, tried updating chrome this morning and it 41'd.

 

I have HWMonitor installed and I watched the temperatures while running windows updates, and didnt see any drastic spikes, but I am not familiar with acceptable temperatures either. Do you have a link explaining proper temperatures and voltage ranges, or is there a way to log and output this data as well?

 

I've read through the microsoft link but parts of it arent the easiest to follow.

I've tested the RAM both with windows tool (though for some reason it didn't create a results log, or I couldn't find it) and memtest86.

Its had this issue with two seperate harddrives.
 

Its not overclocked (at least not that i'm aware of)

 

Doubtful its purely an overheating issue as it has had this issue (unexpected shutdown) from a dead cold boot in the past.

 

Trying to borrow a power supply, as far as hardware goes, I dont remember ever swaping it on this PC.

 

Thanks for all the help.

Attached Files



#8 usasma

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Posted 14 November 2015 - 12:42 PM

Normally desktop temps shouldn't exceed:
CPU - 60ºC
GPU - 80ºC
HDD and other components - 40ºC


Laptops can run hotter in the CPU and HDD.  About 5ºC on the CPU and can be up to 20ºC on the HDD

GPU shouldn't get much hotter though - as it can start spitting errors at higher temps.

 

The Admin log is (IMO) really messed up.

It shows an unexpected shutdown - yet there's no previous entries on that day (for the system operating before the shutdown)

This either means that there were no errors, or that something didn't catch any errors.
And, as the system is spitting out lot's of errors - we have to wonder why (at that time) there weren't any.

 

I still suspect hardware problems.

But it may be that a reinstall of Windows "clean" is the ultimate diagnostic here.

Have you backed up your data and do you have recovery media available?


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#9 slowcamaro

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Posted 14 November 2015 - 04:05 PM

How do I know which temperatures are for which items? None of my max temps are that high. Some of these numbers dont move.

 

THRM
TMPIN0

TMPIN1

TMPIN2

 

Core 0

Core 1

 

 

All out of dvds currently, next crash I will plug in my other harddrive which has had less programs installed, and see if the same event occurs if so i'll try to grab the error reports.



#10 slowcamaro

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Posted 15 November 2015 - 12:44 PM

I know this wasn't a suggested avenue of attack, but since the computer was shutdown, I decided to plug in my secondary drive. It only has the minimum software I use installed (windows not up to date on this drive either).

 

It began to boot then shut down unexpectedly, I restarted in safe mode, which botted fine and saved this file. Perhaps on this cleaner drive we'll be able to find something more clear within the events.

Attached Files


Edited by slowcamaro, 15 November 2015 - 12:49 PM.


#11 usasma

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Posted 16 November 2015 - 06:12 AM

Please provide a screenshot of the temp readings so we can give it a shot at figuring it out.

 

There's a whole pile of errors with a disk controller.

Pretty straight forward errors also - so I'd have to wonder if there's a problem with your other hardware.

 

I can't recall if I've suggest hardware diagnostics before.

But if I haven't, please run these free diagnostics:  http://www.carrona.org/hwdiag.html


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#12 slowcamaro

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Posted 18 November 2015 - 03:49 PM

Heres a screen shot of the temps. Computer actually shutoff right after capturing this.

 

I've ran memtest86 and passed it. I'll look further into completing the other hardware diagnostics

 

Just ran SeaTools on both drives and Passed.

Attached Files


Edited by slowcamaro, 18 November 2015 - 08:08 PM.


#13 usasma

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Posted 19 November 2015 - 05:58 AM

The screenshot was exactly what I was looking for.  Everything looks OK

 

The hard drive diagnostics are crucial (as the controller error can be due to the hard drive).


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#14 slowcamaro

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Posted 19 November 2015 - 07:29 AM

I'm not sure if you missed it, but I ran Seatools on both drives and it passed.



#15 usasma

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Posted 20 November 2015 - 06:00 AM

No, I didn't see the Seatools comment.  Thanks for pointing it out to me.

 

If you've finished the diagnostics (and if all have passed), then we'll have to continue testing the system.

Please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html


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