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Infected with Malware which redirects from omnibar, plus other found malware


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#1 HelperDroid

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Posted 09 November 2015 - 07:15 AM

Hello members (: Thanks in advance for helping me.

 

So, the first time I realised something was amiss was when searches in the Chrome Omnibar were redirecting to Yahoo. If I went to google.com to conduct a search, the ads at the top of the results page would flicker, and then seemed to change (font, size etc.).

 

I uninstalled and reinstalled Chrome, I signed out, I removed all my addons and extensions before reintroducing each one. I couldn't get to the root of the problem. After a quick search, it was suggested to use SpyHunter or Malwarebytes to resolve the problem. 

SpyHunter dropped a massive list of threats after scanning only 1%. When it finally finished, there were many Red Threats, but there was the stinger: I would have to pay for the advanced version, or a license, or whatever it wanted, before removing these threats. As a poor student, I turned to an alternative. That's where Malwarebytes came in. I did a scan, it found some problems and asked me to proceed, which I did, and it claimed the problem was fixed.

Certainly, Chrome doesn't redirect at the minute, but I managed to stop it redirecting it before now; only for it to start again. I ran another SpyHunter scan, and it found all the same threats as before, which, it would seem, Malwarebytes had missed. Now, I haven't bequest any windfall since yesterday, and still can't afford SpuHunter's ransom.

So far (6%), SpyHunter has found 216 threats including Blekko (192 infections), searchinternet-a.akamahid.net (2 - this was the redirection I had noticed), Adware.Results Hub (22). so far. I'm concerned that there are a lot of threats there, that I hadn't noticed until the searchinternet one caused me some problems, so I obviously need a big clean up - but not an expensive one...

 

I am using Windows 10.

 

Awaiting your instructions.

 

Thanks!



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#2 nasdaq

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Posted 11 November 2015 - 09:46 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===


Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


How is the computer running now?
Wait for further instructions.

#3 nasdaq

nasdaq

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Posted 16 November 2015 - 09:48 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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