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acting a little strange but cant find anything


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11 replies to this topic

#1 louie469

louie469

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  • Local time:11:23 AM

Posted 08 November 2015 - 08:19 AM

computer started to run a little slower, freezes, flashplayer always crashes....just started to happen this week



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#2 blueelvis

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  • Local time:08:53 PM

Posted 08 November 2015 - 09:27 AM

Hi louie469 ^_^,
 

Kindly provide us with the below reports -

 
3Al62Pm.pngMiniToolBox

  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply.

 
Kindly run the tool below and upload the ZIP File (Located on your Desktop) with your next post. The ZIP file contains information about your system -

http://omgdebugging.com/msinfo-zipper/
 
Download Security Check by Screen317
* Save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If any security program requests permission to access the Internet, allow it to do so.
 

Let me know how it goes ^_^

-Pranav 


Member of the Bleeping Computer A.I.I. early response team!


In case I have been helping you and you haven't received a reply from me in 48 hours, please feel free to PM me. Anything else? Still feel free to PM me :)

Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/

#3 louie469

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Posted 08 November 2015 - 10:00 AM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by louie (administrator) on 08-11-2015 at 09:57:24
Running from "C:\Users\lewis\Desktop"
Microsoft Windows 8.1  (X64)
Model: 700-414 Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================



========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Ethernet (Connected)
Broadcom BCM43142 802.11 bgn Wi-Fi Adapter = Wi-Fi (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : louie
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #2
   Physical Address. . . . . . . . . : 74-29-AF-F9-6F-8A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Local Area Connection* 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 76-29-AF-F9-6F-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 60-02-92-62-31-4B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5c88:1c38:456:5d76%4(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, November 6, 2015 7:12:10 PM
   Lease Expires . . . . . . . . . . : Monday, November 9, 2015 7:59:15 AM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 157287058
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-45-C1-1D-60-02-92-62-31-4B
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wi-Fi:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
   Physical Address. . . . . . . . . : 74-29-AF-F9-6F-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:45b:1fa7:3f57:fefd(Preferred)
   Link-local IPv6 Address . . . . . : fe80::45b:1fa7:3f57:fefd%11(Preferred)
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 402653184
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-45-C1-1D-60-02-92-62-31-4B
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{7AECC379-3B27-478A-930E-757E76499896}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1

Name:    google.com
Addresses:  2607:f8b0:4004:807::1001
      74.125.228.233
      74.125.228.232
      74.125.228.238
      74.125.228.231
      74.125.228.229
      74.125.228.230
      74.125.228.226
      74.125.228.227
      74.125.228.225
      74.125.228.224
      74.125.228.228


Pinging google.com [74.125.228.229] with 32 bytes of data:
Reply from 74.125.228.229: bytes=32 time=25ms TTL=55
Reply from 74.125.228.229: bytes=32 time=20ms TTL=55

Ping statistics for 74.125.228.229:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 20ms, Maximum = 25ms, Average = 22ms
Server:  UnKnown
Address:  192.168.1.1

Name:    yahoo.com
Addresses:  2001:4998:c:a06::2:4008
      2001:4998:58:c02::a9
      2001:4998:44:204::a7
      98.139.183.24
      98.138.253.109
      206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=64ms TTL=51
Reply from 98.138.253.109: bytes=32 time=64ms TTL=51

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 64ms, Maximum = 64ms, Average = 64ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  9...74 29 af f9 6f 8a ......Bluetooth Device (Personal Area Network) #2
  5...76 29 af f9 6f 89 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...60 02 92 62 31 4b ......Realtek PCIe GBE Family Controller
  3...74 29 af f9 6f 89 ......Broadcom BCM43142 802.11 bgn Wi-Fi Adapter
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 12...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.2     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.2    266
      192.168.1.2  255.255.255.255         On-link       192.168.1.2    266
    192.168.1.255  255.255.255.255         On-link       192.168.1.2    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.2    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.2    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    306 ::/0                     On-link
  1    306 ::1/128                  On-link
 11    306 2001::/32                On-link
 11    306 2001:0:5ef5:79fd:45b:1fa7:3f57:fefd/128
                                    On-link
  4    266 fe80::/64                On-link
 11    306 fe80::/64                On-link
 11    306 fe80::45b:1fa7:3f57:fefd/128
                                    On-link
  4    266 fe80::5c88:1c38:456:5d76/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    266 ff00::/8                 On-link
 11    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/06/2015 07:13:32 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifest.

Error: (11/05/2015 07:26:55 PM) (Source: Perflib) (User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll8

Error: (11/05/2015 07:24:04 PM) (Source: Perflib) (User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8

Error: (11/05/2015 07:18:37 PM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 42.0.0.5780 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 890

Start Time: 01d11809bf6965e3

Termination Time: 4294967295

Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Report Id: eb7095f6-841b-11e5-82bf-7429aff96f8a

Faulting package full name:

Faulting package-relative application ID:

Error: (11/05/2015 07:18:36 PM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 42.0.0.5780, time stamp: 0x5632d0a4
Faulting module name: mozglue.dll, version: 42.0.0.5780, time stamp: 0x5632ba58
Exception code: 0x80000003
Fault offset: 0x0000ed50
Faulting process id: 0x1008
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5

Error: (11/03/2015 05:18:20 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest1".Error in manifest or policy file "C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest2" on line C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifest.
Component 2: C:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifest.

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)


System errors:
=============
Error: (11/08/2015 08:06:54 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 10:47:27 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 07:59:54 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 07:58:37 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 07:58:37 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 07:58:37 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 07:58:36 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 07:58:36 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\WINDOWS\System32\bcmihvsrv64.dll

Error: (11/07/2015 07:55:22 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Dynamic Application Loader Host Interface Service service terminated unexpectedly.  It has done this 1 time(s).

Error: (11/07/2015 07:55:22 PM) (Source: Service Control Manager) (User: )
Description: The Intel® ME Service service terminated unexpectedly.  It has done this 1 time(s).


Microsoft Office Sessions:
=========================
Error: (11/06/2015 07:13:32 PM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifestC:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifestC:\Users\lewis\Desktop\esetsmartinstaller_enu.exe

Error: (11/05/2015 07:26:55 PM) (Source: Perflib)(User: )
Description: WmiApRplC:\WINDOWS\system32\wbem\wmiaprpl.dll8

Error: (11/05/2015 07:24:04 PM) (Source: Perflib)(User: )
Description: .NETFrameworkC:\WINDOWS\system32\mscoree.dll8

Error: (11/05/2015 07:18:37 PM) (Source: Application Hang)(User: )
Description: firefox.exe42.0.0.578089001d11809bf6965e34294967295C:\Program Files (x86)\Mozilla Firefox\firefox.exeeb7095f6-841b-11e5-82bf-7429aff96f8a

Error: (11/05/2015 07:18:36 PM) (Source: Application Error)(User: )
Description: plugin-container.exe42.0.0.57805632d0a4mozglue.dll42.0.0.57805632ba58800000030000ed50100801d11809c561d767C:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozglue.dllebc1a784-841b-11e5-82bf-7429aff96f8a

Error: (11/03/2015 05:18:20 AM) (Source: SideBySide)(User: )
Description: C:\WINDOWS\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8.manifestC:\WINDOWS\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_a9ec6aab013aafee.manifestC:\Users\lewis\Desktop\esetsmartinstaller_enu.exe

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service)(User: )
Description:
Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)

Error: (11/03/2015 05:11:02 AM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog


Details:
    The specified object cannot be found. Specify the name of an existing object.  (HRESULT : 0x80040d06) (0x80040d06)
Search.TripoliIndexer


CodeIntegrity Errors:
===================================
  Date: 2015-11-08 08:17:59.327
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-07 20:01:59.833
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-06 23:17:30.362
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-06 23:07:07.915
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-06 21:11:15.471
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-06 19:23:35.004
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-06 18:12:03.866
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-06 15:27:31.049
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-05 19:35:59.479
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.

  Date: 2015-11-04 15:29:40.290
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\WINDOWS\System32\guard64.dll because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader Driver  (HKLM-x32\...\{7F28165B-148D-4672-AA21-469D9E6E3CB6}) (Version: 20.21.3317.03861 - Alcor Micro Corp.) Hidden
Alcor Micro USB Card Reader Driver  (HKLM-x32\...\AmUStor) (Version: 20.21.3317.03861 - Alcor Micro Corp.)
Bitdefender Antivirus Free Edition (HKLM\...\BitDefender Gonzales) (Version: 1.0.21.1099 - Bitdefender)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11 Wireless LAN Adapter) (Version: 6.30.223.232 - Broadcom Corporation)
Broadcom Bluetooth Drivers (HKLM\...\{0A1B4690-E176-4533-8058-939480AEE1D0}) (Version: 12.0.0.9130 - Broadcom Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 5.09 - Piriform)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.) Hidden
COMODO Firewall (HKLM\...\{4C5D0B6A-944A-47A6-A2F3-BCB58E05CA5D}) (Version: 8.2.0.4591 - COMODO Security Solutions Inc.)
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.7.4023 - CyberLink Corp.)
CyberLink MediaEspresso 6.7 (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.7.2.5214 - CyberLink Corp.)
Cyberlink PhotoDirector (HKLM\...\{5A454EC5-217A-42a5-8CE1-2DDEC4E70E01}) (Version: 5.0.2.5426 - CyberLink Corp.) Hidden
Cyberlink PhotoDirector (HKLM-x32\...\InstallShield_{5A454EC5-217A-42a5-8CE1-2DDEC4E70E01}) (Version: 5.0.2.5426 - CyberLink Corp.)
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.7.4016 - CyberLink Corp.)
CyberLink PowerDirector 12 (HKLM\...\{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.1.3004 - CyberLink Corp.) Hidden
CyberLink PowerDirector 12 (HKLM-x32\...\InstallShield_{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.1.3004 - CyberLink Corp.)
CyberLink PowerDVD 12 (HKLM-x32\...\InstallShield_{B46BEA36-0B71-4A4E-AE41-87241643FA0A}) (Version: 12.0.4.4119 - CyberLink Corp.)
Defraggler (HKLM\...\Defraggler) (Version: 2.19 - Piriform)
DisableMSDefender (HKLM\...\{74FE39A0-FB76-47CD-84BA-91E2BBB17EF2}) (Version: 1.0.0 - Hewlett-Packard Company) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Evernote v. 5.3 (HKLM-x32\...\{E461B1AC-BC3C-11E3-B5B8-00163E98E7D6}) (Version: 5.3.0.3360 - Evernote Corp.)
Foxit PhantomPDF (HKLM-x32\...\{00CD7D62-056A-4F0F-9143-44522D44E6DD}) (Version: 6.0.32.507 - Foxit Corporation)
Hewlett-Packard ACLM.NET v1.2.2.3 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HP Documentation (HKLM-x32\...\{4B4EDB7B-4F54-4B86-8A4A-E1C5803CA374}) (Version: 1.2.0.0 - Hewlett-Packard)
HP ENVY 5660 series Basic Device Software (HKLM\...\{2C0721C5-0CD8-46BC-9D7D-666D3B171CFF}) (Version: 34.2.117.50647 - Hewlett-Packard Co.)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.7745.4851 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{7FE016CC-DAA9-4E21-BD2F-98390D1E6F3F}) (Version: 7.6.23.8 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 13.00.0000 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{A772EA32-AE5B-4474-BFC0-4C69C04AFF6A}) (Version: 12.0.30.219 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6496.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.14.4029 - Intel Corporation)
Java 8 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.51106 (HKLM-x32\...\{8e70e4e1-06d7-470b-9f74-a51bef21088e}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Mozilla Firefox 42.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 42.0 (x86 en-US)) (Version: 42.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 42.0 - Mozilla)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.30164 - Realtek Semiconductor Corp.)
Recovery Manager (HKLM-x32\...\{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}) (Version: 5.5.0.7316 - CyberLink Corp.) Hidden
Samsung USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.55.0 - Samsung Electronics Co., Ltd.)
Sophos Virus Removal Tool (HKLM-x32\...\{B829E117-D072-41EA-9606-9826A38D34C1}) (Version: 2.5.4 - Sophos Limited)

========================= Devices: ================================


**** End of log ****
 



#4 louie469

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Posted 08 November 2015 - 10:04 AM

 Results of screen317's Security Check version 1.009  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Windows Defender                     
Bitdefender Antivirus Free Edition   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 65  
 Java version 32-bit out of Date!
 Adobe Flash Player     19.0.0.226  
 Mozilla Firefox (42.0)
````````Process Check: objlist.exe by Laurent````````  
 Comodo Firewall cmdagent.exe
 Bitdefender Antivirus Free Edition gzserv.exe  
 Bitdefender Antivirus Free Edition gziface.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 



#5 blueelvis

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Posted 10 November 2015 - 06:49 AM

Greetings,

Kindly update the Broadcom driver using the below link -
http://support.hp.com/us-en/drivers/selfservice/HP-ENVY-700-400-Desktop-PC-series/7161708/model/7269347#Z7_3054ICK0KGTE30AQO5O3KA30R1

Under the Driver-Network tab, you would find the below driver -
Broadcom 802.11ac/n Wireless LAN Driver for Microsoft Windows 6.30.223.245 Rev.D
 
Double click on AdwCleaner.exe to run the tool again. Vista/Windows 7/8 users right-click and select Run As Administrator[/i]
  • The tool will start to update the database, please wait a bit.
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer like it did before.
  • After the scan has finished...
  • <-insert any special instructions here for what to uncheck OR remove this line if there are none->
  • This time click on the Cleaning button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[C#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
 

Do the flash player crashes occur in Firefox only?


Let me know how it goes ^_^

-Pranav

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Did you read this? http://omgdebugging.com/5-tips-for-getting-the-best-bang-for-the-buck-at-fast-food-joints/

#6 louie469

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Posted 10 November 2015 - 04:01 PM

thanks for the help, and yes the player crashes only in firefox that all i use



#7 louie469

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Posted 10 November 2015 - 04:07 PM

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           # AdwCleaner v5.019 - Logfile created 10/11/2015 at 16:01:32
# Updated 08/11/2015 by Xplode
# Database : 2015-11-09.1 [Server]
# Operating system : Windows 8.1  (x64)
# Username : louie - LOUIE
# Running from : C:\Users\lewis\Desktop\adwcleaner_5.019.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****


*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C19].txt - [1383 bytes] ##########
 



#8 blueelvis

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Posted 11 November 2015 - 12:48 PM

Did you install the Broadcom driver which I linked to in my previous post?

Could you please re-install firefox and flash player from scratch and see if it still crashes or not?



-Pranav

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#9 louie469

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Posted 11 November 2015 - 04:04 PM

yes is did download the driver i tried a fresh install of flash player, it seem to happen after i upgraded to firefox 42.0.... its seems to be related to facebook this is when it happens the most, if i try play 8ball pool alot of the times the player will crash



#10 blueelvis

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Posted 14 November 2015 - 12:00 PM

yes is did download the driver i tried a fresh install of flash player, it seem to happen after i upgraded to firefox 42.0.... its seems to be related to facebook this is when it happens the most, if i try play 8ball pool alot of the times the player will crash

Hi,

 

I would suggest you read this -

http://www.dailymail.co.uk/sciencetech/article-3160644/Google-Mozilla-pull-plug-Adobe-Flash-Tech-giants-disable-program-browsers-following-critical-security-flaw.html

 

Firefox is dropping support for Flash. Particularly with the 42.0 version, only 64 bit Flash plugins would be supported according to the below quote -


Only the Win64 Firefox starting at 41.0+ version will only have 64-bit Flash Player whitelisted for time being.

The 64-bit Mac OSX and Linux builds can still continue to use any other compatible 64-bit Plugins besides Flash Player.

As said Firefox 42.0 is the current target for Win64 Release as it was 41.0 previously. The Win64 Fx 41.0b# builds on Beta channel will be affected by whitelist.

Source - https://support.mozilla.org/en-US/questions/1082627

 

Hope this helps :)

 

-Pranav


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#11 louie469

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Posted 14 November 2015 - 05:53 PM

so is there anyway to go back to firefox 41



#12 blueelvis

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Posted 15 November 2015 - 01:02 AM

so is there anyway to go back to firefox 41

Just uninstall the current version and then install the version from the below link -

https://ftp.mozilla.org/pub/firefox/releases/41.0/win32/en-US/Firefox%20Setup%2041.0.exe

 

 

Let me know how it goes :)

 

-Pranav


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