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Cd- Rom Failure


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#1 m32

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Posted 21 July 2006 - 09:54 PM

Hi!

Windows XP media edition, I have a cd-rom and a dvd writer on the same hp box. Both are showing up in the device manager, but neither one are working. They open and close, but that's it.

When a cd is inserted, the error message is "insert cd".

Three errors in a row in event viewer:
1)
usb/ide service failed to start due to the following error:the service cannot be started, either because it is disabled, or has no enabled devices associated with it.
2)the WinDriver service failed to start due to the following error:the system cannot find the file specified
3)the following boot-drive or system -driver(s) failed to load
Cdrom
iaStor
IntelIde
ViaIde

about 20 seconds before that, there's one that says : the server's call to a system service failed unexpectedly.

All worked well for nine months before last week!

Thanks!

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#2 usasma

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Posted 22 July 2006 - 08:02 AM

First thing to try is updating the motherboard/chipset drivers. Also, update the VIA Hyperion drivers.
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#3 ThorXP

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Posted 22 July 2006 - 12:00 PM

Did these drive ever work in this computer?

Where they just installed in this computer?

#4 Enthusiast

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Posted 22 July 2006 - 12:59 PM

Have you installed or uninstalled any new hardware or software just before this problem began?

#5 m32

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Posted 22 July 2006 - 02:20 PM

Thanks in advance. They both were original equipment. Both worked fine, the dvd has written and played without fail. No recent software additions; they show up in device manager, with the big yellow marker next to them.

#6 m32

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Posted 22 July 2006 - 02:22 PM

oooo...

I take that back. I installed sisandra just to check it out, but removed it immediately. None of the restore points are doing me any good, either. I updated the ati drivers this morning, to no apparent avail.

#7 ThorXP

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Posted 22 July 2006 - 05:31 PM

Are you trying to overclock your computer?

#8 m32

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Posted 22 July 2006 - 07:01 PM

No. AMD 64 3800 running at posted speeds.

#9 deadsleeper

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Posted 22 July 2006 - 08:33 PM

Did you previously had any Cd writing software that you uninstalled? try to find this in your registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

and delete it >>> Restore cd rom access

#10 m32

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Posted 22 July 2006 - 08:39 PM

I found it. What does this setting do?

#11 m32

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Posted 22 July 2006 - 08:43 PM

deadsleeper was right on track. FYI, Microsoft's solution is at http://support.microsoft.com/kb/314060/.

A more simple and elegant solution was at http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Thanks for thinking of me, and all of your help!

:thumbsup:

Edited by m32, 22 July 2006 - 11:46 PM.


#12 m32

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Posted 22 July 2006 - 08:54 PM

Peace, dammit!

Edited by m32, 22 July 2006 - 11:47 PM.





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