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Some photos won't load online

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#1 Nikilet


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Posted 06 November 2015 - 09:53 PM

On my Facebook account, some pictures and posters load and some just have a blank box with a little icon up in the corner. Even my own profile picture isn't loading. I've Googled and can't seem to find anything real definitive. 


I did find one post that suggested to check under Device Manager/Network adapters. I did that and there is an adapter listed with a yellow triangle on it and when I right click it says "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)."


I have no idea what this device would be. I also don't know if that is what is causing the problem with my Facebook pictures. 


I just checked back on my Facebook tab and now all those pictures/posters have come through. But I'd still like to know what I should do about this Network adapter that doesn't seem to be right.

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#2 MarkMCS


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Posted 06 November 2015 - 10:14 PM

According to Microsoft, this error msg is a glitch and should be ignored.  Here is the link...  https://support.microsoft.com/en-us/kb/932520

(Intra-Site Automatic Tunnel Addressing Protocol (ISATAP) connects dual-stack (IPv6/IPv4) nodes over IPv4 networks.


As for your photos not showing...are you using an ad blocker, or blocking 3rd party cookies?

Edited by MarkMCS, 06 November 2015 - 10:15 PM.

A computer once beat me at chess, but it was no match for me at kick boxing.  -Emo Phillips

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