When I upload certain customer PO's (Purchase Orders) to the ERP System, it gives an error after someone else tries to access that PDF file. It says it was 'damaged' or wasn't decoded correctly. But i can open the original file.
To solve this problem i had to re-print it again as a PDF and after uploading it, it THEN worked. Its only these couple cases, but majority of them are fine. But i need to fix this in my ERP software.I did a lot of research is it because the user that generates this PO is using an older version of adobe or a PDF generator? I've seen couple posts like this.
These things usually happened with PDF files sent from china vendors (factories), and i kind of got to a conclusion that they were using older pirated software. But now this is a USA company.
Please do any of you have any suggestions?
this is the error i get