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too many ad pop ups with google chrome


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7 replies to this topic

#1 Guest_nickko_*

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Posted 06 November 2015 - 01:24 PM

good evening to all,

 

i have too many ad pop ups with google chrome - latest version and it is really very annoying

 

on nearly every site i visit, from local newspaper sites, to youtube to local football sites

 

i have tried some ad blocker plugins but they block even my main sites !

 

i was using till recently the maxthon3 browser but unfortunately many sites cannot be accessed any more !

 

i have tried internet explorer 10 and opera but i found google chrome the fasted of all

 

any advice ?

 

many thanks in adavnce


Edited by hamluis, 06 November 2015 - 01:28 PM.
Moved from Web Browsing/Email to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 buddy215

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Posted 06 November 2015 - 02:47 PM

Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the

Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.

After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.

CCleaner - PC Optimization and Cleaning - Free Download

 

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).

  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • When MBAM is finished scanning it will display a screen that displays any malware that it has detected.
  • Click the Remove Selected button.
  • MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.

POST THE LOG FOR  REVIEW.

 

Download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.
  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#3 Guest_nickko_*

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Posted 07 November 2015 - 12:36 AM

good morning dear buddy215

 

i thank you so much for the detailed but i am wondering why i have to download all those programs and to scan my pc ?

 

do you suspect a virus or malware ?

 

i have the avg antivirus free edition 2015 and the glarys utilities

 

negative - no virus or malware found by avg 

 

opera is running fine without any ad pop ups

 

only google chrome have that problem

 

i do not see any relation with virus or malware with the ad pop ups i have

 

please, kindly advice

 

thanks in advance



#4 buddy215

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Posted 07 November 2015 - 05:08 AM

AVG does not remove most if any adware. The programs that I asked you to run finds and removes both adware and malware.

NO one program has ever been successful at cleaning up computers. Certainly not AVG. AVG free actually installs adware.

 

I would not recommend using obsolete/ unsupported/ poorly supported browsers such as some you mentioned using. They are malware

magnets. Up to you as to whether you want assistance in finding and removing what is likely causing the adware. That is how this forum 

is meant to be used.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#5 Guest_nickko_*

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Posted 07 November 2015 - 12:21 PM

good evening dear buddy215,

 

first, please let me thank you once again for your explanations

 

i full understand

 

it seems that my computer have a more severe problem than i first though

 

i am sending you only the logs for the jrt and adwcleaner as requested

 

negative - malwarebytes cannot be installed ! reason uknown 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Microsoft Windows XP x86
Ran by My Computer on 07/11/2015 at 19:02:54.62
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Tasks
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Chrome
 
 
[C:\Documents and Settings\My Computer\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences] - default search provider reset
 
[C:\Documents and Settings\My Computer\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
 
[C:\Documents and Settings\My Computer\Local Settings\Application Data\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset
 
[C:\Documents and Settings\My Computer\Local Settings\Application Data\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 07/11/2015 at 19:05:07.50
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 

 

# AdwCleaner v5.018 - Logfile created 07/11/2015 at 19:07:21
# Updated 05/11/2015 by Xplode
# Database : 2015-11-03.2 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : My Computer - PC_USER
# Running from : C:\Documents and Settings\My Computer\Desktop\AdwCleaner(1).exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Folders ] *****
 
 
***** [ Files ] *****
 
File Found : C:\Documents and Settings\My Computer\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\hxxps_cdncache-a.akamaihd.net_0.localstorage
File Found : C:\Documents and Settings\My Computer\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Storage\hxxps_cdncache-a.akamaihd.net_0.localstorage-journal
File Found : C:\WINDOWS\Reimage.ini
 
***** [ DLL ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
Key Found : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine.1
Key Found : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine
Key Found : HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
Key Found : HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
Key Found : HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}
 
***** [ Web browsers ] *****
 
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1675 bytes] ##########
 
i am thinking to format my drive since i have too frequent freez and sometimes the computer hang
 
please, notice that i am not quite sure if can reply soon due to problems i have and i wish to thank you once gain for your help


#6 eznetso

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Posted 07 November 2015 - 12:34 PM

Usually, when someone states there are "way too many" pop-ups associated with the normal search engines, 9 times out of 10 it is because of adware, malware, or spyware.  I would recommend that you run a virus removal software such as Malware Bytes.  I do not usually recommend some of the other softwares stated above, only because they tend to also contain pop-ups and advertisements.  I have found that Malware Bytes tends to be effective and efficient and utilize the least amount of resources.  Obviously if you reformat your drive it will resolve the issue, but if you attempt to save any of your data, you may carry the infection over with possible files that were created by the virus and named similarly to items you would retain.  It is best to remove the virus, and all the associated files.  

Please know I am not disagreeing with the previous posts, just giving you another option.  There is no "perfect way" to address the pop-up issue, and every professional has their own preferences.  If I can be of assistance, please let me know.



#7 buddy215

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Posted 07 November 2015 - 01:10 PM

If that is what you decide...reformatting and reinstall....that will remove the adware and malware. I will wait for you to decide that.

MBAM may be being blocked by malware from installing...that happens often.

 

Please ignore eznetso's post. He is absolutely wrong about the programs I recommended.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”

#8 Guest_nickko_*

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Posted 10 November 2015 - 09:30 AM

good afternoon to all,

 

dear buddy215 i thank you so much for your kind reply and for your assistance

 

the pc now is running somewhat better and since i am in the middle of a project i do not want to format right now so please kindly close this thread

 

sorry, if i have put into trouble with my post

 

thanks again






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