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Samsung S24D360 monitor stops working


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#1 MarkBeepBeep

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Posted 05 November 2015 - 08:49 PM

Hi Folks,

 

Nice to meet all here!

 

I am hoping this will be an easy diagnosis by the experts here.

 

This is the second time I am experiencing this problem.

This is a new monitor, just a couple of months old.

 

Today (as happened the first time I had this problem) I returned to my computer after a few hours

to find that the monitor was black.

It also had no power. I pressed the power button on the monitor but it didn't come back to life.

 

I shut down and re-booted the computer (same as the first time I had the problem).

Everything started up properly except for the monitor. It still had no power.

 

When I plugged in my old monitor (also a Samsung) it worked, no problems.

This is the monitor I am currently using to write this.

 

I sent in the monitor for repairs and when the tech guy called me he said he had no problems with the monitor. In the end he decided to replace the motherboard and power supply just to be safe.

 

He returned the monitor and I had been using it for about three weeks before it failed again today.

 

Does anyone here know what could be the problem and how I should proceed to get it working again?

 

I also have one more question.

If I unplug the monitor from the computer (VGA cable) and just plug in the power cable for the monitor, should I see the blue power light that used to come on with the monitor connected to the computer?

 

I am using WinXP.

The MB is an AOpen i855 GMEm-LFS

 

Thanks!


Edited by MarkBeepBeep, 05 November 2015 - 10:54 PM.


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#2 Captain_Chicken

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Posted 15 November 2015 - 07:56 AM

Probably a failing monitor if the components have been changed. Have you tried plugging it into a different wall outlet?


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#3 MarkBeepBeep

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Posted 19 November 2015 - 05:43 PM

Probably a failing monitor if the components have been changed. Have you tried plugging it into a different wall outlet?

 

Thanks for helping out CC!

Yes I have tried different outlets with no success.

 

The monitor just came back yesterday from a second repair for the same problem.

 

Interestingly the repair shop had no problem turning on the monitor each time they received it !!!

 

This time they replaced the main LCD panel (screen) and something else.

So they have replaced basically every part of the monitor.  :)

 

I'll keep you posted if something goes wrong again.






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