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How can I repair a corrupted file that sfc/scannow could not?


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#1 hotwheelz

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Posted 05 November 2015 - 03:13 PM

My laptop got infected, got all the malware I think. but it corrupted some system files ran sfc/scannow, the scan says cannot repair all files. I found the corrupted file in the CBS file that says cannot reapair, but don't know what to do to fix it. the problem I am having is the title bar on chrome browser is flickering and saying it is unresponsive. I can still use the laptop but it is quite inconvenient. I'm running windows 10

 

 

thanks

Michael



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#2 britechguy

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Posted 05 November 2015 - 03:34 PM

Are you sure that the two things are connected?

 

sfc /scannow repairs only Windows System files that are damaged.  Viruses/malware can and do damage a lot of things other than those.  The given system file that cannot be repaired may have absolutely nothing to do with your Chrome problem.

 

Were I you, I would uninstall Google Chrome, completely shut down the computer, then reboot and reinstall Chrome.  You can do this without losing your user profile information and with Chrome coming back to exactly the state you had it in provided you log in to Chrome and have Chrome sync your information.


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#3 usasma

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Posted 05 November 2015 - 05:39 PM

There are very few helpers here who are able to fix corrupted files CBS logs

 

Please zip up and post your CBS logfile.  I'll PM one of the helpers to see what they suggest.


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