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Are my printer and camera too old for 8.1?


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#1 MickinPlymouthUK

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Posted 05 November 2015 - 01:27 PM

Hi, my Epson SX400 printer has worked fine on my desktop PC with Win 7 for the past 5 years, and so has my Kodak Z915 digicam which I use for downloading images to my hard drive, but for some reason neither will install to my new laptop with Win 8.1.

When I insert the printer and camera installation disks I get messages like "Compatibility issues, aborting"..... "No solutions found"....."Product not recognised".

What do you think?

Doesn't 8.1 like my old printer and cam, or doesn't my laptop have the muscle to handle them?

Thanks

PS my laptop specs are-

 

laptop-spec_zpszfskgdch.jpg

 

lapt-spec-disp_zpsyj0sp325.jpg


Edited by MickinPlymouthUK, 05 November 2015 - 01:34 PM.


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#2 Orange Blossom

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Posted 05 November 2015 - 01:35 PM

Looks like you need to download drivers for Windows 8.1 64 bit. According to the information I got on your printer, it will work on Windows 8 and Windows 10, but you need to get the correct drivers for your OS.

What is the model of your camera?

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#3 Orange Blossom

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Posted 05 November 2015 - 01:37 PM

You may need to contact Epson to get proper installation discs for your printer for your new OS, or you may be able to download the installation media.

Orange Blossom :cherry:
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#4 MickinPlymouthUK

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Posted 05 November 2015 - 08:30 PM

Thanks guys, don't ask me how but I somehow got the printer working by downloading some drivers and muddling through!

But I've had no luck so far with my Kodak Z915 camera, I've googled around and it seems Kodak went bankrupt, hence the lack of driver support.

Some sites are offering free driver downloads for it but only mention earlier drivers like WinXP and Win 7, and I can't find any that specify Win 8 but I'll keep looking or buy a new 8- compatible camera.



#5 Moe_P

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Posted 06 November 2015 - 10:12 AM

Hi, I found this site using google, http://www.solvusoft.com/en/update/drivers/digital-camera/kodak/easyshare/z915/model-numbers/

If you want to check it out, hope it helps.


Moe_P


#6 JohnC_21

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Posted 06 November 2015 - 01:24 PM

If the camera stores photos on a SDcard then pull the card and insert it into your computer's card reader slot. Most modern computers have them or you can order a USB SD card adapter.

 

According to the computer's manual your card reader slot is at the front of the computer under the touchpad.

 

http://www8.hp.com/h20195/v2/GetPDF.aspx/c04296085.pdf



#7 MickinPlymouthUK

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Posted 11 November 2015 - 01:30 PM

UPDATE- I got my cam working at last by somehow muddling through, I think I eventually managed to click all the installation and settings buttons in the correct order by pure luck..;)






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