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Installed memory (RAM) 16 gb (3.95 usable)


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#1 Xeiconfinsha

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Posted 04 November 2015 - 05:13 PM

so how do I up this to make it fully run 16 gigs?

I know this must b ea newbie question but yeah.. i don't know.



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#2 hamluis

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Posted 04 November 2015 - 05:54 PM

To use more than 4GB RAM...a user needs to have a 64-bit version of Windows installed.   The 32-bit versions are limited to utilizing 4GB max.

 

32-bit and 64-bit Windows frequently asked questions - http://windows.microsoft.com/en-us/windows7/32-bit-and-64-bit-Windows-frequently-asked-questions

 

32-bit or 64-bit version of Windows - http://windows.microsoft.com/en-US/windows7/find-out-32-or-64-bit

 

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#3 Xeiconfinsha

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Posted 05 November 2015 - 01:13 AM

Hi Louis

 

Well actually that's the thing.. I am running a 64-bit opreation system.

 

These are the specs

 

Windows 7 Ultimate

SP 1

Processor AMD FX ™-4100 Quad-cor processor 3.60 GHz

 

Installed Memory (RAM): 16.00 GB (3.95 GB usable)
System type: 64 bit opreating system

Pen and touch (no pen and touch)



#4 dc3

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Posted 05 November 2015 - 11:01 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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#5 Xeiconfinsha

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Posted 05 November 2015 - 03:54 PM

http://speccy.piriform.com/results/ziTHgiaiCzsX8vqOL0AyMG4



#6 dc3

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Posted 06 November 2015 - 08:31 AM

The Speccy shows that you have four DMM slots with four 4GB modules for a total of 16GB of RAM.

 

These are not running in dual channel because you have two different pairs of matched modules.  All four modules would have to be matched in order to run in dual channel.


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#7 Xeiconfinsha

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Posted 06 November 2015 - 04:18 PM

so how do I fix this?


Edited by Xeiconfinsha, 06 November 2015 - 04:28 PM.


#8 RolandJS

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Posted 06 November 2015 - 04:33 PM

The slowest pair needs to be removed and replaced with the same sticks as the two fastest pair.  From experience buying memory, make sure you get the exact specs as the two best sticks, the one best pair.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

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Clone or Image often! Backup... -- RockE (WSL)

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#9 Xeiconfinsha

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Posted 06 November 2015 - 06:08 PM

Looks like i'll be spending more money

 

but before I do this, I want to make sure I've done everything I could before going out to purchase it.

 

such as verifying if the ram even works with my PC, i'm verified using a 64 bit, etc etc


Edited by Xeiconfinsha, 06 November 2015 - 06:33 PM.


#10 sparklestar

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Posted 07 November 2015 - 01:01 AM

You can try running each stick of ram by itself to make sure they each work with your pc.

 

Just because you can't run them in dual mode, which is faster, I'm not clear on why you can't use 16gigs in non-dual mode?

 

 

If/When buying new ram, you can check the MSI website and your motherboard model (which is listed in the speccy report) for MSI's list of compatible ram for your motherboard.



#11 Xeiconfinsha

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Posted 07 November 2015 - 02:22 AM

yep, each stick works



#12 Xeiconfinsha

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Posted 07 November 2015 - 03:59 AM

so update.. I bought ram sticks of the same type.. I reset my BIOS and it briefly showed all 16 gigs running. u nfortunately the computer began to restart by itself until I got a blue screen of death. after a few more restarts, I'm now at

 

16 GB 7.95 usable



#13 RolandJS

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Posted 07 November 2015 - 07:08 AM

"...If/When buying new ram, you can check the MSI website and your motherboard model (which is listed in the speccy report) for MSI's list of compatible ram for your motherboard."  -Sparklestar

  Exactly what RAM specifications did the MSI website indicate for your specific motherboard?


Edited by RolandJS, 07 November 2015 - 07:08 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

"I heard Spock finally got colander!"  "I believe the word is Kolinahr."  "Oh."


#14 dc3

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Posted 07 November 2015 - 10:19 AM

Hey guys, you just need to look in the Speccy and you will see that two of the modules are PC3-10700H and two are PC3-10700.  All four modules at 677MHz, and are manufactured by Corsair.
 
PC3-10700H   Part #  CMZ8GX3M2A1600C9
 
PC3-10700      Part#  CML8GX3M2A1866C9
 
The modules are the same speed.  Just purchase another matched pair of either of these.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 RolandJS

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Posted 07 November 2015 - 11:43 AM

so update.. I bought ram sticks of the same type.. I reset my BIOS and it briefly showed all 16 gigs running. u nfortunately the computer began to restart by itself until I got a blue screen of death. after a few more restarts, I'm now at

 

16 GB 7.95 usable

The reason I earlier asked about the exact RAM specs from that MSI page concerning your specific motherboard:

-- I'm wondering if you went to a local computer store, and they sold you what they had in stock

-- Installing 16GB, getting several BSOD, finally getting here:  using a little less than 8GB

-- means something is amiss.


Edited by RolandJS, 07 November 2015 - 11:48 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

"I heard Spock finally got colander!"  "I believe the word is Kolinahr."  "Oh."





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