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Chrome won't launch; pages load slowly and hang


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#1 owd66

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Posted 02 November 2015 - 02:26 PM

Al of a sudden Chrome won't start, even downloaded and installed updated version, still won't launch.  Using IE and pages load slowly and frequently hang.  Suggestions?



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#2 hamluis

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Posted 02 November 2015 - 04:02 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 owd66

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Posted 03 November 2015 - 09:08 AM

MiniToolBox by Farbar  Version: 02-11-2015
Ran by Graphic Image (administrator) on 03-11-2015 at 09:07:11
Running from "C:\Users\Graphic Image\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: M68MT-S2 Manufacturer: Gigabyte Technology Co., Ltd.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/03/2015 08:37:54 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (11/02/2015 02:02:01 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (11/02/2015 01:13:22 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18057, time stamp: 0x55f8d3e4
Faulting module name: Flash32_19_0_0_226.ocx, version: 19.0.0.226, time stamp: 0x561f2c93
Exception code: 0xc0000005
Fault offset: 0x006ca20a
Faulting process id: 0xd50
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 

Error: (11/02/2015 12:56:46 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (11/02/2015 09:11:43 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

Error: (11/02/2015 08:47:03 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2013":
DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init'

 

Error: (11/02/2015 08:47:03 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2013":
Connection String:CON=QBConnectionPool-Probe-QB_data_engine_23; ;DBF=E:\Laptop 5-27-15\GIP QB 2015\Graphic Image1-2013.QBW;ENG=QB_data_engine_23;DBN=cbc1ac2bccd44792bfe69b88b0b883a9

 

Error: (11/02/2015 08:47:03 AM) (Source: QuickBooks) (User: )
Description: An unexpected error has occured in "QuickBooks Pro 2013":
Connection Error:Invalid user ID or password

 

Error: (11/02/2015 08:22:47 AM) (Source: Application Error) (User: )
Description: Faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0xa24
Faulting application start time: 0xPSIA.exe0
Faulting application path: PSIA.exe1
Faulting module path: PSIA.exe2
Report Id: PSIA.exe3

 

Error: (11/02/2015 08:19:07 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".
Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

 

System errors:
=============
Error: (11/02/2015 08:28:18 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for FailureCommand with the following error: %%5

 

Error: (11/02/2015 08:28:14 AM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: %%5

 

Error: (11/02/2015 08:22:50 AM) (Source: Service Control Manager) (User: )
Description: The Secunia PSI Agent service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (11/02/2015 08:21:30 AM) (Source: Service Control Manager) (User: )
Description: The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: %%1070

 

Error: (11/02/2015 08:21:30 AM) (Source: Service Control Manager) (User: )
Description: The Function Discovery Provider Host service hung on starting.

 

Error: (11/02/2015 08:20:09 AM) (Source: DCOM) (User: )
Description: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

 

Error: (11/02/2015 08:18:26 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: UpdateCardCapabilities: ATR too short.-8053063480x00x00x00x0

 

Error: (11/02/2015 08:18:26 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: ScCardPowerColdReset: IccPowerOnStatusError-8053059920x30x00x420xfe

 

Error: (11/02/2015 08:18:26 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: 0x800x20x10xfe0x00x0

 

Error: (11/02/2015 08:18:26 AM) (Source: WudfUsbccidDriver) (User: NT AUTHORITY)
Description: UpdateCardCapabilities: ATR too short.-8053063480x00x00x00x0

 

Microsoft Office Sessions:
=========================
Error: (11/03/2015 08:37:54 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed\MFC80U.DLL

 

Error: (11/02/2015 02:02:01 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed\MFC80U.DLL

 

Error: (11/02/2015 01:13:22 PM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.1805755f8d3e4Flash32_19_0_0_226.ocx19.0.0.226561f2c93c0000005006ca20ad5001d11597116cc8d0C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SysWOW64\Macromed\Flash\Flash32_19_0_0_226.ocx66b75960-818d-11e5-8ae2-50e5499f5966

 

Error: (11/02/2015 12:56:46 PM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed\MFC80U.DLL

 

Error: (11/02/2015 09:11:43 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed\MFC80U.DLL

 

Error: (11/02/2015 08:47:03 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2013DBConnPool::HandleConnectionError errorCode:-6069, dbCode:-103 from file:'.\.\src\ConnPool.cpp' at line 1038 from function:'DBMgr::DBConnPool::init'

 

Error: (11/02/2015 08:47:03 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2013Connection String:CON=QBConnectionPool-Probe-QB_data_engine_23; ;DBF=E:\Laptop 5-27-15\GIP QB 2015\Graphic Image1-2013.QBW;ENG=QB_data_engine_23;DBN=cbc1ac2bccd44792bfe69b88b0b883a9

 

Error: (11/02/2015 08:47:03 AM) (Source: QuickBooks)(User: )
Description: QuickBooks Pro 2013Connection Error:Invalid user ID or password

 

Error: (11/02/2015 08:22:47 AM) (Source: Application Error)(User: )
Description: PSIA.exe3.0.0.1000454784a82unknown0.0.0.000000000c000000500000000a2401d11570ab0c1800C:\Program Files (x86)\Secunia\PSI\PSIA.exeunknownce35f318-8164-11e5-8ae2-50e5499f5966

 

Error: (11/02/2015 08:19:07 AM) (Source: SideBySide)(User: )
Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed\MFC80U.DLL

 

=========================== Installed Programs ============================

Add or Remove Adobe Creative Suite 3 Master Collection (HKLM-x32\...\Adobe_4dcfd9b7e901b57f81f667144603236) (Version: 1.0 - Adobe Systems Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Flash Player 19 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems

Adobe Reader XI (11.0.13) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
AHV content for Acrobat and Flash (HKLM-x32\...\{6BBAA81D-6A7E-43AD-8889-2F002DCAAFDD}) (Version: 1 - Adobe Systems Incorporated) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.05 - Piriform)
Corel Shell Extension - 64Bit (HKLM\...\{7F05E704-30A6-421A-97A7-8EEB1C7FF011}) (Version: 14.0 - Corel Corporation) Hidden
CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\_{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version:  - Corel Corporation)
CorelDRAW® Graphics Suite X4 - Windows Shell Extension (HKLM-x32\...\{CE2DA11A-917F-4CF5-AB55-755EC115DD10}) (Version: 1.1 - Corel Corporation) Hidden
Defraggler (HKLM\...\Defraggler) (Version: 2.16 - Piriform)
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.10.8 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.37 - Dropbox, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 46.0.2490.80 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
LSI PCI-SV92PP Soft Modem (HKLM\...\LSI Soft Modem) (Version: 2.2.98 - LSI Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4763.1003 - Microsoft Corporation)
Microsoft Outlook Web Access S/MIME (HKLM-x32\...\{6CF08AD2-00C5-4A63-B74B-2EFFFAFEBE1A}) (Version: 6.5.7651.60 - Microsoft)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: 1.10.62.40 - NVIDIA Corporation)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4763.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4763.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4763.1003 - Microsoft Corporation) Hidden
PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
QuickBooks (HKLM-x32\...\{3167CC62-C775-4E47-92C1-73EBB845751A}) (Version: 23.0.4012.2305 - Intuit Inc.) Hidden
QuickBooks Pro 2013 (HKLM-x32\...\{3C631966-387E-4054-85D9-BBFFABE32BD8}) (Version: 23.0.4001.2305 - Intuit Inc.)
SAGE Online (HKLM-x32\...\{A310CA85-AACA-11D5-91C4-00A0CC5BB661}) (Version: 9.5.0 - Quick Technologies Inc.)
SAGEim (HKLM-x32\...\{75FDCE3D-32B3-4DCD-895F-DD2B1F08AD2C}) (Version: 1.00.0000 - Quick Technologies Inc.)
Secunia PSI (3.0.0.10004) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.10004 - Secunia)
Spotify (HKCU\...\Spotify) (Version: 1.0.9.133.gcedaee38 - Spotify AB)

 

========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 8190.46 MB
Available physical RAM: 5367.88 MB
Total Virtual: 24572.67 MB
Available Virtual: 21662.68 MB

 

========================= Partitions: =====================================

1 Drive c: (Drive) (Fixed) (Total:465.66 GB) (Free:370.4 GB) NTFS
3 Drive e: (Elements) (Fixed) (Total:931.48 GB) (Free:825.57 GB) NTFS

 

========================= Users: ========================================

User accounts for \\GRAPHICIMAGE-PC

Administrator            Graphic Image            Guest                   

 

**** End of log ****


Edited by hamluis, 03 November 2015 - 09:26 AM.


#4 owd66

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Posted 03 November 2015 - 09:16 AM

http://speccy.piriform.com/results/j7QYbp0NCq3tQetr8CROiCp



#5 owd66

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Posted 05 November 2015 - 03:55 PM

Hamulis,  Have I posted everything you requested or do you require something additional?



#6 hamluis

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Posted 05 November 2015 - 07:33 PM

:thumbup2: .
 
I must have missed the Speccy link post...I was originally waiting for that.
 
It will take me a few minutes to see what I can see :).
 
Let's run the chkdsk /r command...and follow that with the sfc /scannow command.
 
Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189
 
Run sfc scannow command prompt, Aura - http://www.bleepingcomputer.com/forums/t/579699/missing-uxthemedll-file/?p=3736491
 
Louis

Edited by hamluis, 05 November 2015 - 07:55 PM.


#7 owd66

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Posted 09 November 2015 - 01:57 PM

Checkdisk completed. 

 

sfc scannow immediately below. 

 

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>sfc /scanow

Microsoft ® Windows ® Resource Checker Version 6.0
Copyright © 2006 Microsoft Corporation. All rights reserved.

Scans the integrity of all protected system files and replaces incorrect version
s with
correct Microsoft versions.

SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
    [/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>
]

/SCANNOW        Scans integrity of all protected system files and repairs files
with
                problems when possible.
/VERIFYONLY     Scans integrity of all protected system files. No repair operati
on is
                performed.
/SCANFILE       Scans integrity of the referenced file, repairs file if problems
 are
                identified. Specify full path <file>
/VERIFYFILE     Verifies the integrity of the file with full path <file>.  No re
pair
                operation is performed.
/OFFBOOTDIR     For offline repair specify the location of the offline boot dire
ctory
/OFFWINDIR      For offline repair specify the location of the offline windows d
irectory

e.g.

        sfc /SCANNOW
        sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
        sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDI
R=d:\windows
        sfc /VERIFYONLY

C:\Windows\system32>c:

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>



#8 hamluis

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Posted 09 November 2015 - 03:33 PM

Please...don't post any scan results or similar...unless someone requests them.

 

How is the system running today?

 

Louis



#9 owd66

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Posted 10 November 2015 - 08:49 AM

Little or no change.  Pages still hang from time to time and Google Chrome still won't launch. 



#10 hamluis

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Posted 10 November 2015 - 01:46 PM

I would try Firefox.  If the same symptoms prevail, then I would initiate a new topic in the Am I Infected forum.

 

Louis






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