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Guest Account Not Available Windows 7


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36 replies to this topic

#1 MrJanx

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Posted 02 November 2015 - 08:30 AM

I have tried everything to get the guest account working in windows 7 with no result. You can see some of the steps I took with spywareforums here:

 

http://www.spywareinfoforum.com/topic/136452-i-cannot-activate-the-guest-account-on-windows-7/

 

I have also tried sfc, turning off uac, safe mode and logging into the admin account and nothing allows me to use the guest account or create a new account.

 

 



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#2 MrJanx

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Posted 02 November 2015 - 03:51 PM

When I click manage another account nothing happens



#3 guit30

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Posted 03 November 2015 - 03:27 PM

Did you try using the control panel. there is a place to start one.


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#4 dc3

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Posted 04 November 2015 - 09:19 AM

Did you try using the control panel. there is a place to start one.

The only place you can create or change a User Account is in the Control Panel under... wait for it... User Account. :wink:


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#5 dc3

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Posted 04 November 2015 - 09:25 AM

When I click manage another account nothing happens

Welcome to Bleeping Computer.

 

Can you access your Administrator Account?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#6 MrJanx

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Posted 04 November 2015 - 09:28 AM

I appreciate your response.  Don't take this the wrong way but I feel like the last two comments were on the same level as "did you check to see if your computer is plugged in"

 

No matter how I get to the screen where you can change another account, when I click that option nothing happens

 

What is your next suggestion



#7 dc3

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Posted 04 November 2015 - 09:38 AM

You have to understand that you have provided me with a limited amount of information.  I haven't read enough of your responses to ascertain your level of computer literacy.  Because of this I have to start with the basics and go from there.  In this instance I need to know if you can access your Admin account.  If you can't the account could be corrupt.  If this is the case you may not have the administrative permissions to make any changes which would include access to another account.  So please humor me and answer my question, or I can just leave this for another member to address.


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#8 MrJanx

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Posted 04 November 2015 - 10:00 AM

Consider me an advanced user.  I have been building computers for 15 years and I have a strong knowledge of Windows including editing the registry.  I can access the administrator account.



#9 dc3

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Posted 04 November 2015 - 10:23 AM

Create a new User Account and see if you can make changes in it.

 

Are you able to change the UAC settings successfully?


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#10 MrJanx

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Posted 04 November 2015 - 11:10 AM

I tried logging into the administrator account, going to control panel, user account, manage another account and nothing happens.  Is there a policy or service that needs to be changed in some way?


I cannot create any new account.  I can change the UAC on my account and the admin account but it doesnt change anything



#11 dc3

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Posted 04 November 2015 - 11:43 AM

Have you tried doing a System Restore?


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#12 MrJanx

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Posted 04 November 2015 - 11:54 AM

no because the problem has been going on for a year.  What about a windows repair install?



#13 dc3

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Posted 04 November 2015 - 12:14 PM

I don't believe the Startup Repair will resolve this issue.

 

Try this.

 

Click on the Start orb rsz_1rsz_1rsz_start_orb_zpshjewtibd.png and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
When the Elevated Command Prompt has opened copy and paste each of the commands below followed by Pressing Enter for each command.
 
regsvr32  jscript.dll
 
regsvr32  vbscript.dll
 
regsvr32  /i  mshtml.dll
 
Type in exit and press Enter.
 
Restart your computer and see if you can make changes in the User Account.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#14 MrJanx

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Posted 04 November 2015 - 12:54 PM

I will check this when I get home tonight and let you know. 



#15 MrJanx

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Posted 05 November 2015 - 08:40 AM

Everything worked when entered except

 

regsvr32  /i  mshtml.dll

I get an error:

Mshtml.dll was loaded, but the DllRegisterServer entry point was not was not found. This file cannot be registered'

 

No change in the problem after doing these steps






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