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Laptop touchpad problems

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#1 neptune_chilcote


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Posted 01 November 2015 - 03:15 PM

I have the same problem with two different laptops. Both are Dell and its a weird problem. The touchpad does not work when their ac adapters are plugged in. I cant move cursor on the small dell duo the cursor cant even be seen how would you fix this?

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#2 Captain_Chicken


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Posted 01 November 2015 - 04:09 PM

Are these laptops exactly the same, or different models? It's unlikely, but malware may have spread over your lan. I suggest running a malwarebytes scan on both.

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#3 Chris Cosgrove

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Posted 01 November 2015 - 05:05 PM

Another outside possibility.


Almost all laptops have some means of disabling the track pad if you plug in a mouse, the rest do this automatically. The most common method is 'Fn' + one of the 'F' keys. There is no standardisation of this feature, look for an 'F' key with a symbol of a crossed out trackpad or mouse.


It may be that a voltage surge when you switch on the charger is throwing this setting. If I do any serious work on a laptop I normally plug a mouse in, then my wife goes daft because I forget to switch it back to track pad when I am finished !


Chris Cosgrove

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