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"new" motherboard not recognizing hard drive


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#1 Jesse365

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Posted 31 October 2015 - 06:04 PM

Hi, I don't know where to post this but hopefully it's here. I just got a new motherboard because the connector that holds the keyboard ribbon in place and the charger port both broke. My problem is that the used one I bought is not tecognizing the hard drive. It's an ASUS k53e motherboard exactly like the broken one. Can anyone help?


Edited by hamluis, 01 November 2015 - 01:32 PM.


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#2 Captain_Chicken

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Posted 01 November 2015 - 08:58 AM

Is this and IDE (ribbon cable) or SATA(smaller cable) hdd?

Can you see the hdd in the bios? How about device manager?

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#3 dc3

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Posted 01 November 2015 - 12:38 PM

If this hdd had Windows operating system installed with the old motherboard Windows will have recognized the identifiers from the motherboard's chipset.  If you introduce the hard drive to the new motherboard it will recognize the identifiers for that chipset.  This usually results in the operating system basically becoming confused and unable to open Windows.

 

Even though this is the "same" motherboard, it may be a different revision.

 

If this is Windows 7 or 8/8.1 you can use the sysprep command in the Elevated Command Prompt to generalize the operating system.  After that you can move it to the new motherboard without having to worry about this type of problem.

 

If this is what happened, you most likely need to reinstall Windows.


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#4 Jesse365

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Posted 01 November 2015 - 12:52 PM

No I can't see it in BIOS, as far as getting to Windows I can't get into it. It says to revoot and select proper boot device. I've tried the remove cmos battery th8ng and reset bios settings to default but nothing.

#5 Jesse365

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Posted 01 November 2015 - 01:22 PM

I've got a laptop sata drive, no cable it connects to the motherboard

#6 Jesse365

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Posted 01 November 2015 - 05:00 PM

Ok. Update. I just realized why it's not being recognized. The port is bent out of shape and cracked on the bottom. So thanks for your help. Now I have to see how hard it is to repace that. Thank you guys for your help.

#7 panthera0404

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Posted 05 November 2015 - 08:18 AM

http://www.ebay.com/itm/Universal-12-7mm-SATA-2nd-HDD-SSD-Hard-Drive-Caddy-for-CD-DVD-ROM-Optical-Bay-/201376600638?hash=item2ee2fb123e:g:Bh8AAOSwpDdVekLO

 

you can always use this and install hdd instead of DVD. 



#8 dc3

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Posted 05 November 2015 - 10:03 AM

The previous post very clearly states that the problem is of a physical nature.  This will have to be repaired before they can do anything with the hdd.


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