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Please help, Windows 10 upgrade issue

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#1 ellittle678


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Posted 30 October 2015 - 02:31 PM

Ok, new PC had windows 8 installed on it but it needed to be upgraded to windows 10. I ran the Windows 10 .iso file to upgrade Win 8 to 10, but the upgrade process was stuck at 40%, saying it was copying files when I told it to not keep anything. This is where I went wrong, turned off the pc.


I then got the recovering previous version of Windows screen, I didn't want my boss to see this. So I thought I'll burn the .iso file to a disk to create windows 10 boot disk, but I don't have a new Windows 10 key...now the disk space is not how I want it..


I would just wipe and reload, install windows 8, then upgrade to 10. it didn't come with a Windows 8 disk. I'm trying to get this straight within the next few hours, I understand it was an impatient move on my part, but my boss said it was taking to long.


Any recommendations on what I should do?

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#2 RolandJS


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Posted 30 October 2015 - 02:58 PM

Do you know your Windows 8 product key for that specific computer?

If you have your Windows 8 product key for that specific computer, you can use somebody else's install DVD, just make sure it is the exact same version/edition.

What I do not know: if you have Windows 8 OEM or TrueBlue [MS], must you use the same item, OEM or TrueBlue.

Edited by RolandJS, 30 October 2015 - 02:58 PM.

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#3 ellittle678

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Posted 30 October 2015 - 03:26 PM

It's a brand new PC, realized boss has the Windows key. Just going to reset everything, fresh install of Windows 10.


Thanks for the help!

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