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Annoying Run-Time error popping up


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#1 Ramyras

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Posted 29 October 2015 - 03:11 PM

Dear Bleeping Computer.com,

 

I have a client with Windows 8.1, and each time we try to open up one particular program, a message pops up saying:

 

"Run-time Error "91"

"Objective variable or With block variable not set"

 

So far I've done:

 

5 different virus scans/removals

Registry tune ups

Restored system to 30 days in the past

Microsoft FixIt

Driver updates

Windows Updates

sfc  /scannow

chkdsk /r/f

 

 

Still pops up.

 

What causes it, how do I fix it?  My client needs this program to functions. She uses it for her Rotary Club.

 

Thank you all for advice!



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#2 RolandJS

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Posted 29 October 2015 - 03:22 PM

What exactly is this program?  Are Windows Updates caught up?  Ok, barring telemetry & WU-W10 KBs.  If this particular program was working for a long time, now it doesn't, something was changed.  I'm wondering something within Microsoft Visual or .net framework, dunno.


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#3 Ramyras

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Posted 29 October 2015 - 03:28 PM

like i said in previous post, I ran Windows update. everything is updated. the program is called Rotary Club International. It's been working glitch-free for several years. then one day, out of the blue we got the runtime error 91



#4 dc3

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Posted 30 October 2015 - 09:01 AM



So far I've done:

 

5 different virus scans/removals

Registry tune ups

Restored system to 30 days in the past

Microsoft FixIt

Driver updates

Windows Updates

sfc  /scannow

chkdsk /r/f

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:
 
Why you should not use Registry Cleaners and Optimization Tools
 
There are numerous programs which purport to improve system performance, make repairs and tune up a computer. Many of them include such features as a registry cleaner, registry optimizer, disk optimizer, etc. Some of these programs even incorporate optimization and registry cleaning features alongside anti-malware capabilities. These registry cleaners and optimizers claim to speed up your computer by finding and removing orphaned and corrupt registry entries that are responsible for slowing down system performance. There is no statistical evidence to back such claims. Advertisements to do so are borderline scams intended to goad users into using an unnecessary and potential dangerous product.
 
Credit for this goes to Quietman7, one of our Global Moderators.
 
Does this program utilize Excel?
 
Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 

Please download MiniToolBox to your desktop.
 
Right-click on MiniToolBox.exe and select Run as Administrator.
 
You will see an image like the one below.
 
minitoolbox_zps7byuwkla.png
 
Click on the following checkboxes only:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, then copy it and paste it in your topic.

Edited by dc3, 30 October 2015 - 09:07 AM.

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