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My laptop keeps freezing

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#1 0244tommy


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Posted 28 October 2015 - 10:03 PM

I have included the files to see if I can get some help with why my laptop keeps freezing.
HP Pavilion dv5. Windows 8.1 OS

Attached Files

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#2 blueelvis


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Posted 30 October 2015 - 03:59 PM

Greetings Tommy & Welcome to the forums ^_^,

Could you please tell me what causes the freezing? I mean, is there any activity which you do and during that, freezing takes place?

Kindly follow the below guide and upload the ETL file generated. Make sure that you capture the Log File while the system lags -


Also, kindly upload the ZIP File generated by the below tool since it contains information which would help us -


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