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Memory Upgrade

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#1 jvmsl4


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Posted 28 October 2015 - 06:42 PM

I use a windows 7 pro Dell Optiplex 380. It is used for only one program (for work) and had 2gb memory. The computer said there was 1.73% usable memory before the memory upgrade. I upgraded the memory to the max of 8gb and now the computer says there is 2.86gb usable memory. Is this normal? The memory was doubled and what looks like a small increase in usable memory. Where did the other 6gb memory go? When I upgraded the memory a message came up that the computer recognized a memory increase and asked me if I wanted to enter SETUP or start windows normally. I picked start normally. Should I have done something else? The memory properties is as it always was "let windows determine what is best for this computer".

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#2 Willy22


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Posted 29 October 2015 - 02:37 AM

- Do you use a 32 bit version of Windows 7 ? That version only can handle & recognize a memory of 4 GB. A 64 bit version can handle all the 8 GB.

- An increase from 2 GB to 8 GB is 4 fold increase, not double.

- Open Resource Monitor (memory tab) and see how large the different parts of the memory have become after say 30 to 60 minutes. (post a screenshot).

#3 dc3


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Posted 29 October 2015 - 08:35 AM

What is this program you use at work?
Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download. 
When Speccy opens you will see a screen similar to the one below.
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.
The following screen will appear, click on Copy to Clipboard.
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

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