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windows appear as disjointed blocks, performance way slow

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#1 gratefulgary


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Posted 28 October 2015 - 07:52 AM

A friend asked me to look at his computer, an LG running Windows 7.  It had slowed to a crawl and any applications opened as disjointed blocks of the final window, which would eventually appear.  I help him maintain his unit and am there periodically to defrag and run ccleaner, for example, and generally make sure he doesn't have too much stuff running at startup.  He has 2 GB RAM of which usually ~700 MB is being used for overhead.  I tried restarting and then none of his apps would run.  Unfortunately, I'm home now so can't give the exact error messages, but, e.g., when I tried Chrome I got a message, something to the effect that the computer couldn't locate a valid image (I'm a Mac user and I assume that means something akin to disk image?).  MS Word gave a different message, but again, something to the effect that it couldn't locate the program.


Any ideas, based on the rather vague information I've provided?


Thanks much,





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#2 hamluis



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Posted 28 October 2015 - 10:50 AM

Concrete information from the troublesome system...would be an aid.


Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

#3 dc3


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Posted 28 October 2015 - 01:03 PM

What happens if you try to boot into Safe Mode?

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#4 gratefulgary

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Posted 29 October 2015 - 04:17 AM

I'm going over there this evening and will give your suggestions a try.

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