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cant windows 10 have hp support assistant and hp coolsense?


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#1 nastybloodlust

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Posted 26 October 2015 - 09:00 PM

i upgraded to windows 10 a while ago but i didnt notice until now that both hp support assistant and hp coolsense is gone...why? cant i have that on windows 10? :'(


Edited by nastybloodlust, 26 October 2015 - 09:00 PM.


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#2 Aura

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Posted 27 October 2015 - 10:06 AM

Hi nastybloodlust :)

It's possible that the version of HP Support Assistant and HP CoolSense you had installed weren't compatible with Windows 10 and therefore were removed from Windows during the process. These programs are free however, and you can download them directly from HP's website on your computer/laptop drivers page.

Do you have your computer/laptop product number? If so, I can fetch the download links for you and post them here.

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#3 nastybloodlust

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Posted 27 October 2015 - 10:59 AM

Hi nastybloodlust :)

It's possible that the version of HP Support Assistant and HP CoolSense you had installed weren't compatible with Windows 10 and therefore were removed from Windows during the process. These programs are free however, and you can download them directly from HP's website on your computer/laptop drivers page.

Do you have your computer/laptop product number? If so, I can fetch the download links for you and post them here.

thank you so much!!!! i have downloaded the programs now :)



#4 Aura

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Posted 27 October 2015 - 12:02 PM

No problem, you're welcome :)

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#5 dannyboy950

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Posted 27 October 2015 - 01:20 PM

Apparently my HP did not come with cool sense I had to look it up online.lol Altho Hp support assistant did but I had to update it before installing 10.


HP 15-f009wm notebook AMD-E1-2100 APV 1Ghz Processor 8 GB memory 500 GB Hdd

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#6 Aura

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Posted 27 October 2015 - 01:31 PM

Not every HP computers come with HP CoolSense :)

HP CoolSense Technology is a feature in some HP notebook computers that combines hardware, software, and mechanical design to dynamically manage the temperature of your notebook computer, and help keep you comfortable while using it.


http://support.hp.com/ca-en/document/c02638953

Same for some of their other OEM software.

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