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Windows Vista freezes after clicking on an application


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#1 luv2bike2nv

luv2bike2nv

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Posted 26 October 2015 - 03:20 PM

The computer is an HP Pavilion with Vista on it.  This is a personal computer.

When you login, click on an application sometimes the computer will freeze up, sometimes it will reboot, sometimes the screen will turn black and i will have to hard boot the computer.  

I am able to boot up into Safe Mode with Network, download and run the following programs and clean up malware/spyware etc:

SuperAntiSpyware

Malwarebytes

Spybot Search and Destroy

Eset Online Scanner

Microsoft Online Scanner

Adwcleaner

 

Microsoft Security Essentials is the antivirus program and it did not find anything. 

 

After that I logged in as the user and clicked on a program and it still froze up on me.

I figured i would create a new admin user and log in as that admin, however the computer froze up when i clicked on Control Panel.

I boot up in to Safe Mode and was able to create the new admin user.

logged in as that new user and it still froze up on me.

 

In search through some of the other questions, many have suggested to change the power options ....the power options have been set to Never turn off or go to sleep. so that is not the solution in this case.

I am at a lost as to the next step to take.  Looking for any other suggestions.

 

Thanks in advance

 

 

 

 



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