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RogueKiller won't remove MBR sinowal rootkit


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#1 Jmanm

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Posted 25 October 2015 - 08:15 PM

On my vista ultimate 32-bit PC I have version 10 of roguekiller, when trying to remove it, it stops at 71%. When I kill the process in task man the window goes but still using memory.

 

I tried roguekiller in safe mode & after trying to remove the rootkit it says it needs to reboot to finish. Apon reboot nothing comes up, just regular windows starting up. When I rescan again the rootkit is still there.

 

Not sure what I should do from here? Other programs don't seem to detect this kit & some programs like aswMBR have results I don't understand.

 

Thanks



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#2 quietman7

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Posted 25 October 2015 - 08:19 PM


If you need individual assistance with malware removal, please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running FRST which will create two logs.
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs...start the new topic anyway. Explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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