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Error detected on FRST scan addition txt.... I was directed here.


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#1 Patabby

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Posted 25 October 2015 - 01:30 PM

Error: (10/21/2015 03:02:37 AM) (Source: Ntfs) (EventID: 55) (User: NT AUTHORITY)
Description: A corruption was discovered in the file system structure on volume OS.

A corruption was found in a file system index structure. The file reference number is 0x1000000000f3e. The name of the file is "\Windows\System32". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

 

That error appeared on my scan, the other guys, in the security forums, have said they could not find any malware on my laptop, but I was asked to post this here in the Win 8.1 forum.

 

Thanks for any help you can lend! I have tried to run a chkdisk from the cmd prompt as asked, but I am experiencing issues. It won't run the operation.

 

I'm grateful for any advice on this.

 

 



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#2 medab1

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Posted 25 October 2015 - 02:02 PM

What kind of scan was it ?
 
Like the one in the picture below ?
 
screenshot_326.jpg
 
If it was sfc /scannow & it reported errors it could not fix, run---
 
Dism /Online /Cleanup-Image /RestoreHealth
 
Open an Administrator cmd prompt & copy the cmd & put the cursor at the blinking cursor in the cmd prompt & right click & it will be pasted in. Press Enter & let it run.
 
It hangs on 20% for a long time.
 
If it finishes with success, run sfc /scannow again.
 
screenshot_326.jpg
 
To check for disk errors you can use the built-in scan.
 
screenshot_326.jpg

 
Hope this helps. :)


Edited by hamluis, 25 October 2015 - 02:10 PM.

Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.


#3 Patabby

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Posted 25 October 2015 - 03:50 PM

Hi thanks!
 
These are the results I did get an error message see below.
 
 
Microsoft Windows [Version 6.3.9600]
© 2013 Microsoft Corporation. All rights reserved.
 
C:\Windows\system32>sfc /scannow
 
Beginning system scan.  This process will take some time.
 
Beginning verification phase of system scan.
Verification 100% complete.
 
Windows Resource Protection found corrupt files and successfully repaired
them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
 
C:\Windows\system32>Dism /Online /Clean-Image /RestoreHealth
 
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
 
Image Version: 6.3.9600.17031
 
 
Error: 87
 
The clean-image option is unknown.
For more information, refer to the help by running DISM.exe /?.
 
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
 
C:\Windows\system32>


#4 medab1

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Posted 25 October 2015 - 05:20 PM

Ah----

 

This is correct---

 

Dism /Online /Cleanup-Image /RestoreHealth

 

You used---

 

Dism /Online /Clean-Image /RestoreHealth

 

You did it wrong. :(

 

That is why I suggested using copy & paste. !!!!

 

Since files were repaired by sfc /scannow, the dism cmd wasn't needed, but it doesn't hurt to run it. :)

 

There are other dism cmds you can use.

Others here may suggest which ones may be useful in your particular situation.


Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.





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