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Yet another BSoD but no dump image produced problem!


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12 replies to this topic

#1 WinSae77

WinSae77

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Posted 25 October 2015 - 04:24 AM

Dear all,
 
    I have encountered a very strange situation on Windows 7. 
 
My Start and Recovery Tab is set as,
 
Write an event to the system log checked;
Automatically restert not checked.
Kernel memory dump chosen,
Dump file input as %SystemRoot%\MEMORY.DMP
Overwrite any existing file checked.
 
 
The corresponding registry values are
HKLM\SYSTEM\CurrentControlSet\Control\CrashControl |
 
AlwaysKeepMemoryDump REG_DWORD 1
AutoReboot REG_DWORD 0
CrashDumpEnabled REG_DWORD 2
DumpFile REG_EXPAND_SZ %SystemRoot%\MEMORY.DMP
DumpFilters REG_MULTI_SZ dumpfve.sys
LogEvent REG_DWORD 1
MinidumpDir REG_EXPAND_SZ %SystemRoot%\Minidump
MinidumpsCount REG_DWORD 50
Overwrite REG_DWORD 1
 
 
C:\Windows\system32>echo %SystemRoot%
showed
C:\Windows
 
Windows Error Reporting (WER) system has been set to MANUAL.
 
Windows Event Log Service has been started and set to automatically start.
 
Virtual memory tab is set as,
 
Automatically managing paging file size for all drives checked.
 
And the UAC is enabled because it can be viewed from 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
 
EnableLUA REG_DWORD 1
 
And once the MEMORY.DMP has been generated on this win7 system after I click the Crash button on NotMyFault.exe after choosing High IRQL fault(Kernel-mode).
But now no matter how many times I run NotMyFault.exe. MEMORY.DMP was never produced again even the event logged not anything about the dump or the deletion of the dump file.
 
I really cannot figure out if it is my fault or something make me fault again.
If anyone could help. Thanks in advance!

Edited by WinSae77, 25 October 2015 - 04:31 AM.


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#2 hamluis

hamluis

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Posted 25 October 2015 - 07:05 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

 

If no dump file is produced...what makes you think that you have a BSOD?

 

FWIW:  Heat-related problems may not necessarily result in a BSOD, IME.
 
Louis



#3 WinSae77

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Posted 26 October 2015 - 04:08 AM

 
I use NotMyFault to generate a BSoD
 
MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Ngaiman Chow (ATTENTION: The logged in user is not administrator) on 25-10-2015 at 23:56:03
Running from "C:\Users\Ngaiman Chow\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Model: 20178 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/25/2015 06:17:20 PM) (Source: RasClient) (User: )
Description: CoId={59A838B7-A3CA-4F96-8922-6F8B9F9B6AFA}: The user LATEX\Administrator dialed a connection named 1025181714150 which has failed. The error code returned on failure is 809.
 
Error: (10/25/2015 06:17:11 PM) (Source: RasClient) (User: )
Description: CoId={261C3AF6-BB0C-460D-8E5E-1DE4822ACF0A}: The user LATEX\Administrator dialed a connection named 1025181646335 which has failed. The error code returned on failure is 0.
 
Error: (10/25/2015 05:01:18 PM) (Source: RasClient) (User: )
Description: CoId={99FC8B6F-E1E6-4A96-B3F1-73F81CD51DF6}: The user LATEX\Administrator dialed a connection named 102517111620 which has failed. The error code returned on failure is 0.
 
Error: (10/25/2015 04:42:17 PM) (Source: RasClient) (User: )
Description: CoId={01435435-91F1-4C03-ADDA-E1E714BE9198}: The user LATEX\Administrator dialed a connection named 102516426895 which has failed. The error code returned on failure is 0.
 
Error: (10/25/2015 03:01:04 PM) (Source: RasClient) (User: )
Description: CoId={D76E7465-055D-461C-AC77-CAC31EC86A51}: The user LATEX\Administrator dialed a connection named 1025151498 which has failed. The error code returned on failure is 1168.
 
Error: (10/25/2015 03:00:42 PM) (Source: RasClient) (User: )
Description: CoId={79CF4773-7BE1-47EA-8C79-60070B0ADC8E}: The user LATEX\Administrator dialed a connection named 102515042208 which has failed. The error code returned on failure is 1168.
 
Error: (10/25/2015 02:59:46 PM) (Source: RasClient) (User: )
Description: CoId={62BE0791-5C35-48B0-8B9A-E5F12208B761}: The user LATEX\Administrator dialed a connection named 1025145946235 which has failed. The error code returned on failure is 1168.
 
Error: (10/25/2015 02:59:35 PM) (Source: RasClient) (User: )
Description: CoId={0CBAD088-1822-43FD-9593-7F6A2EE290B4}: The user LATEX\Administrator dialed a connection named 1025145934548 which has failed. The error code returned on failure is 1168.
 
Error: (10/25/2015 12:18:05 PM) (Source: RasClient) (User: )
Description: CoId={764F5255-107D-4215-9614-F371472C2B37}: The user LATEX\Administrator dialed a connection named 1025121733593 which has failed. The error code returned on failure is 0.
 
Error: (10/25/2015 12:17:29 PM) (Source: RasClient) (User: )
Description: CoId={82A732ED-9786-4839-9F35-C40B95C1E1DC}: The user LATEX\Administrator dialed a connection named 102512174540 which has failed. The error code returned on failure is 0.
 
 
System errors:
=============
Error: (10/25/2015 11:52:45 PM) (Source: Service Control Manager) (User: )
Description: The Lenovo Driver Service service failed to start due to the following error: %%2
 
Error: (10/25/2015 11:48:45 PM) (Source: Service Control Manager) (User: )
Description: The Lenovo Driver Service service failed to start due to the following error: %%2
 
Error: (10/25/2015 11:30:53 PM) (Source: Service Control Manager) (User: )
Description: The Lenovo Driver Service service failed to start due to the following error: %%2
 
Error: (10/25/2015 11:29:28 PM) (Source: DCOM) (User: )
Description: {3EB3C877-1F16-487C-9050-104DBCD66683}
 
Error: (10/25/2015 11:08:02 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: LATEX)
Description: The file E:\downloads\vs_collect_from_http(slash)aka.ms(slash)vscollect\vslogs.cab is not a valid Language Pack. The language pack might be corrupted. Last error: 0x80070002. Please download the language pack file again.
 
Error: (10/25/2015 11:08:02 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: LATEX)
Description: The file E:\downloads\MSPY2007\IME32.cab is not a valid Language Pack. The language pack might be corrupted. Last error: 0x80070002. Please download the language pack file again.
 
Error: (10/25/2015 11:08:02 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: LATEX)
Description: The file E:\downloads\MissYuan_com_Photoshop_cs3\WinBootstrapper1.cab is not a valid Language Pack. The language pack might be corrupted. Last error: 0x80070002. Please download the language pack file again.
 
Error: (10/25/2015 11:08:02 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: LATEX)
Description: The file E:\downloads\mapbasic95\Data1.cab is not a valid Language Pack. The language pack might be corrupted. Last error: 0x80070002. Please download the language pack file again.
 
Error: (10/25/2015 11:08:02 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: LATEX)
Description: The file E:\downloads\200000406_d03aeb636f6d9cd983949fc5838cd11758932a0d.cab is not a valid Language Pack. The language pack might be corrupted. Last error: 0x80070002. Please download the language pack file again.
 
Error: (10/25/2015 11:07:50 PM) (Source: Microsoft-Windows-LanguagePackSetup) (User: LATEX)
Description: The file E:\downloads\vs_collect_from_http(slash)aka.ms(slash)vscollect\vslogs.cab is not a valid Language Pack. The language pack might be corrupted. Last error: 0x80070002. Please download the language pack file again.
 
Microsoft Office Sessions:
=========================
Error: (10/25/2015 06:17:20 PM) (Source: RasClient)(User: )
Description: {59A838B7-A3CA-4F96-8922-6F8B9F9B6AFA}LATEX\Administrator1025181714150809
 
Error: (10/25/2015 06:17:11 PM) (Source: RasClient)(User: )
Description: {261C3AF6-BB0C-460D-8E5E-1DE4822ACF0A}LATEX\Administrator10251816463350
 
Error: (10/25/2015 05:01:18 PM) (Source: RasClient)(User: )
Description: {99FC8B6F-E1E6-4A96-B3F1-73F81CD51DF6}LATEX\Administrator1025171116200
 
Error: (10/25/2015 04:42:17 PM) (Source: RasClient)(User: )
Description: {01435435-91F1-4C03-ADDA-E1E714BE9198}LATEX\Administrator1025164268950
 
Error: (10/25/2015 03:01:04 PM) (Source: RasClient)(User: )
Description: {D76E7465-055D-461C-AC77-CAC31EC86A51}LATEX\Administrator10251514981168
 
Error: (10/25/2015 03:00:42 PM) (Source: RasClient)(User: )
Description: {79CF4773-7BE1-47EA-8C79-60070B0ADC8E}LATEX\Administrator1025150422081168
 
Error: (10/25/2015 02:59:46 PM) (Source: RasClient)(User: )
Description: {62BE0791-5C35-48B0-8B9A-E5F12208B761}LATEX\Administrator10251459462351168
 
Error: (10/25/2015 02:59:35 PM) (Source: RasClient)(User: )
Description: {0CBAD088-1822-43FD-9593-7F6A2EE290B4}LATEX\Administrator10251459345481168
 
Error: (10/25/2015 12:18:05 PM) (Source: RasClient)(User: )
Description: {764F5255-107D-4215-9614-F371472C2B37}LATEX\Administrator10251217335930
 
Error: (10/25/2015 12:17:29 PM) (Source: RasClient)(User: )
Description: {82A732ED-9786-4839-9F35-C40B95C1E1DC}LATEX\Administrator1025121745400
 
=========================== Installed Programs ============================
115 browser (HKLM-x32\...\115Chrome) (Version: 5.2.6.53 - Guangdong--Five technology Ltd. Company)
Adobe Reader X - Chinese Simplified (HKLM-x32\...\{AC76BA86-7AD7-2052-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated)
Advertising Center (HKLM-x32\...\{b2ec4a38-b545-4a00-8214-13fe0e915e6d}) (Version: 0.0.0.1 - Nero AG) Hidden
Agricultural Bank of China Security Suite v2.3.9.9 (HKLM-x32\...\{C6C9C6C0-C6B5-4797-9F28-6B4D3C8FB6C7}_is1) (Version:  - CSII)
audiosamples (HKLM-x32\...\{2ADD318F-B560-4D64-9A2B-0196FCF103BD}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
avstreamsamples (HKLM-x32\...\{E35466C4-2C85-4718-801E-761E18ACDD91}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
avstreamtools_ia64fre (HKLM-x32\...\{B875D436-48A7-42CE-A105-23A7F65B9A60}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
avstreamtools_x64fre (HKLM-x32\...\{BD33DB46-D5EE-4529-8854-7161F4A87720}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
avstreamtools_x86fre (HKLM-x32\...\{62BEC6D1-0287-4272-BFC4-C7C1A422B718}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
biometricsamples (HKLM-x32\...\{49B35B72-04FF-478D-842E-DBC7A5E68285}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
biometrictools_x64fre (HKLM-x32\...\{DC0B9B4B-3198-4F0F-8A2D-1235ED539D53}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
biometrictools_x86fre (HKLM-x32\...\{5B86F724-E2A0-47B6-805A-88D873175EFB}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
bluetoothsamples (HKLM-x32\...\{28E0E806-0461-4E12-B272-465766FF94FB}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
bluetoothtools_ia64fre (HKLM-x32\...\{E6E836AB-EC50-48EA-9208-374A982F28F2}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
bluetoothtools_x64fre (HKLM-x32\...\{4FBF748A-AF57-487E-8A74-A32710938A7C}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
bluetoothtools_x86fre (HKLM-x32\...\{AB99CA8E-0BA0-4AE7-A9AF-26D97D70A570}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
buildsamples (HKLM-x32\...\{99870CAE-4D57-42F2-9427-AC88F33FC8C3}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
buildtools_ia64fre (HKLM-x32\...\{D1ABCCBA-5525-48B2-9D13-F6D4B6CE4749}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
buildtools_x64fre (HKLM-x32\...\{E5052212-DAF0-4BD2-A28E-EF9B9A1D3D81}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
buildtools_x86fre (HKLM-x32\...\{34600C75-5EF7-476C-A897-531078A304C3}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
bussamples (HKLM-x32\...\{5BF31BC3-EA1C-4905-9FF1-0FFBE5C4099B}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
cancelsample (HKLM-x32\...\{4DF9AF39-93A8-45BD-AB41-6577969C4AE0}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
chkinftool_x86fre (HKLM-x32\...\{5008655B-381C-4C45-BF2F-E1998DDED2C5}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
ConvertHelper 3.1.1 (HKLM\...\{27CC6AB1-E72B-4179-AF1A-EAE507EBAF52}}_is1) (Version:  - DownloadHelper)
CSDiff (HKLM-x32\...\{F9C3B51C-DCCC-4916-B08D-A6820D914AC0}) (Version: 5.0 - ComponentSoftware)
DAEMON Tools Toolbar (HKLM-x32\...\DAEMON Tools Toolbar) (Version: 1.1.2.0185 - DT Soft Ltd)
debugfiles_win7 (HKLM-x32\...\{3ECC5DE9-FF75-4EDD-8D46-6E4A59603E16}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
Debugging Tools for Windows (x64) (HKLM\...\{DBFC6AAE-DCCB-4C23-B01C-3EDDDC03298B}) (Version: 6.12.2.633 - Microsoft Corporation)
Device Simulation Framework 1.0.1 (HKLM\...\{C7966AB3-A8D9-48D5-B7DF-922674C40098}) (Version: 1.0.1 - Microsoft)
dfx_ia64fre (HKLM-x32\...\{7ED7AA72-49BE-40FB-89C4-F1DBAAC16F01}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
dfx_x64fre (HKLM-x32\...\{984E6987-6A7E-4F2D-AF7F-68BBB3BD68AD}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
dfx_x86fre (HKLM-x32\...\{86DE5D5D-7F44-4D9E-803C-4298732C16A3}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
displaysamples (HKLM-x32\...\{A541122D-7159-40B6-991D-A8A89006DB91}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
drvtools_ia64fre (HKLM-x32\...\{725943A7-97C3-4E7D-841E-7E6FBAABF64B}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
drvtools_x64fre (HKLM-x32\...\{B086FEC7-E6B5-4E03-B7DC-60D5D0787174}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
drvtools_x86fre (HKLM-x32\...\{8BF161B5-1065-4457-8C7C-76366914033A}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
DSF-KitSetup (HKLM-x32\...\{BFBDD199-81A2-4BFA-9581-D2EA1716B546}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
dsfsamples (HKLM-x32\...\{1231849C-2D95-46C5-BC1B-A7A4481A279F}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
eventsample (HKLM-x32\...\{493028C3-0EC5-4FBF-B3D3-F4A934AB8801}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
evntdrvsample (HKLM-x32\...\{80CFB54B-2C2C-4513-9B90-923F7F850074}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
fireflysample (HKLM-x32\...\{4908FC86-4753-40EB-99CD-1F1EB30E6F84}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
generalsamples (HKLM-x32\...\{4649A430-BC01-4C9E-9846-50FC56A9D00E}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
generaltools_ia64fre (HKLM-x32\...\{315A928B-2B99-4E22-A066-14CD901F9C0B}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
generaltools_x64fre (HKLM-x32\...\{9E6C6A09-A71E-45A4-8DBE-68C64DFC451B}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
generaltools_x86fre (HKLM-x32\...\{D058CD28-634C-4EF1-A47D-669FD6BE0C55}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
headers (HKLM-x32\...\{1F20DE69-167B-4F69-8D99-10DA59D92D10}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
hid_inputsamples (HKLM-x32\...\{9096B2CA-170B-4696-AB43-AF5DD8D539E6}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
hidsampleinput (HKLM-x32\...\{984AD1E9-A775-40F8-9A43-70908593B247}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
hidsamples (HKLM-x32\...\{C521D5BA-BAE4-43E7-9250-6436E0502948}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
ifssamples (HKLM-x32\...\{C0742F98-1E35-4755-A32D-9F9DAE97CBF3}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
imagingtools_ia64fre (HKLM-x32\...\{4C9C47E8-C79E-4A3B-BD87-5088916F67BC}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
imagingtools_x64fre (HKLM-x32\...\{ACAF97EB-7C5B-4C13-84E2-656FD8F2AE08}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
imagingtools_x86fre (HKLM-x32\...\{197AB90B-2CE8-4098-B8DC-A8C7ACBBEAD9}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
infsample_ia64fre (HKLM-x32\...\{A74123D0-28F2-431A-8C9A-864CD6F2F900}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
infsample_x64fre (HKLM-x32\...\{0A68FF18-07E3-4D28-BFDC-8F51ECE8A011}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
infsample_x86fre (HKLM-x32\...\{7CA89ADF-C212-4D5A-85EC-79BAA250A656}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
installhelp (HKLM-x32\...\{E6343838-6EFE-4528-90ED-8D9258CA4584}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.35132 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2778 - Intel Corporation)
Intel? Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
ioctlsample (HKLM-x32\...\{9269E4BE-0607-488B-9BFD-9E54FEADB17B}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
irsamples (HKLM-x32\...\{66D6D87F-D616-408F-9AD1-70D4D744DC29}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
Java 8 Update 60 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Java SE Development Kit 8 Update 60 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180600}) (Version: 8.0.600.27 - Oracle Corporation)
libs_ia64fre (HKLM-x32\...\{D4E7A54A-4124-49A7-835B-F3BB3B501475}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
libs_x64fre (HKLM-x32\...\{4C3B13F6-7CA2-47FD-9A47-C542BA730EF7}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
libs_x86fre (HKLM-x32\...\{B66819C1-8FA4-4456-A12C-E8C6555DC2E2}) (Version: 1.1.6001.0 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft Document Explorer 2008 (HKLM-x32\...\Microsoft Document Explorer 2008) (Version:  - Microsoft Corporation)
Microsoft Office 2010 Service Pack 1 (SP1) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{047B0968-E622-4FAA-9B4B-121FA109EDDE}) (Version:  - Microsoft)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
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========================= Memory info: ===================================
Percentage of memory in use: 21%
Total physical RAM: 7728.23 MB
Available physical RAM: 6105.16 MB
Total Virtual: 15454.65 MB
Available Virtual: 13674.75 MB
 
========================= Partitions: =====================================
1 Drive c: (Win7) (Fixed) (Total:97.65 GB) (Free:12.07 GB) NTFS
2 Drive d: (new volume) (Fixed) (Total:195.31 GB) (Free:6.99 GB) NTFS
3 Drive e: (new volume) (Fixed) (Total:195.31 GB) (Free:15.31 GB) NTFS
4 Drive f: (new volume) (Fixed) (Total:210.35 GB) (Free:19.19 GB) NTFS
 
========================= Users: ========================================
User accounts for \\LATEX
 
Administrator            Guest                    Ngaiman Chow             
 
**** End of log ****
 
and
 

Edited by hamluis, 27 October 2015 - 11:52 AM.
Removed unnecessary quotebox - Hamluis.


#4 WinSae77

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Posted 26 October 2015 - 11:08 PM

And now I have also deleted files on my C drive(windows drive) so that the free space becomes 62.3GB. Then I tried NotMyFault again, but still not find the MEMORY.DMP file in my C:\Windows directory.

Moderator, could you please do me a favor to diagnose my situation?


Edited by WinSae77, 27 October 2015 - 10:35 AM.


#5 hamluis

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Posted 27 October 2015 - 12:27 PM

Not much I can offer, sorry.

 

Aside from the apparent language pack errors, I see that the Windows partition lacks sufficient space for Windows to run properly.  Your hard drive appears to be overheating, this is not a good thing.

 

I would run the SeaTools for Windows diagnostic on that hard drive.

 

SeaTools For Windows (Maxtor, Seagate, Samsung only) Download - http://www.seagate.com/files/www-content/support-content/downloads/seatools/en-us/seatools-for-windows-en-us.pdf

 

SeaTools For Windows Download - http://www.seagate.com/support/downloads/item/seatools-win-master/

 

I would run the long/extended test, nothing else.

 

Then just tell us whether the drive passed or failed.

 

Louis



#6 WinSae77

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Posted 28 October 2015 - 01:13 AM

The long test has passed.

 

But I wonder how on earth you know my hard drive is overheating?


Edited by WinSae77, 28 October 2015 - 04:19 AM.


#7 hamluis

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Posted 28 October 2015 - 07:05 AM

A look at the Speccy Snapshot.

 

Temps are reflected for hard drives and CPUs...and the general rule for hard drives is that anything above 50 Celsius is considered overheating.  If you look at the hard drive specific detail, you will also see that Speccy reflects a "warning" status for the SMART data, based on the hard drive temperature.

 

Louis



#8 WinSae77

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Posted 28 October 2015 - 07:54 AM

A look at the Speccy Snapshot.

 

Temps are reflected for hard drives and CPUs...and the general rule for hard drives is that anything above 50 Celsius is considered overheating.  If you look at the hard drive specific detail, you will also see that Speccy reflects a "warning" status for the SMART data, based on the hard drive temperature.

 

Louis

 

That's great, but the long test of SeaTools has passed.  The hard drive seem to be in good physical condition.  

What step should I take next to recover my dumping file function cause by BSoD of my windows system?



#9 WinSae77

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Posted 28 October 2015 - 08:38 AM

Hey, the evil guys are sabotaging my system. I have no measures to defend my it. But first, I think I should recover my dumping file function of BSoD. Could you please provide ways to help me? Moderator hamluis?


Edited by WinSae77, 28 October 2015 - 08:39 AM.


#10 hamluis

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Posted 28 October 2015 - 10:27 AM

FWIW:  BC...is not a fast-food franchise.  Members here...are all volunteers...who donate some of their "free" time...to try to possibly assist others with computer situations...or to try to learn from the situations presented in the forums.

 

I'm flattered at your assumption...that I can help you...but that assumption may not be well-founded.

 

You need to understand that.  I am not here to "fix" your system...I have other things which I choose to do and want to do. 

 

Let's see what suggestions other BC members may have for you.

 

Louis



#11 WinSae77

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Posted 28 October 2015 - 11:15 AM

Thanks to you! You are one in a million. Other members seem not interested in my situation. Otherwise, they must have already replied. If you could recommend any other tools to detect the cause or fix it? I will just try by myself.


Edited by WinSae77, 28 October 2015 - 11:16 AM.


#12 WinSae77

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Posted 29 October 2015 - 09:37 AM

Perhaps like what this page says,

 

http://answers.microsoft.com/en-us/windows/forum/all/bsod-1e-7e-no-dump-file-being-written/ab90eecc-49af-4502-b420-cb2d0213efb6?page=2

 

my last choice is to clean install?



#13 hamluis

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Posted 29 October 2015 - 10:28 AM

A clean install...is always the most basic way to try to overcome system problems that relate to Windows itself.

 

However, it may be ineffectual if the problem is something other than Windows...e.g., malware or hardware.  That's why I asked you to run the diagnostic on the hard drive...which is not the only component that can be at fault, but it probably is the component which most often is at fault.

 

Based upon all the adjustments you have mentioned making...and those which may be unmentioned...and the fact that the hard drive diagnostic indicates no problems with the hard drive itself...a clean install may be the route to take.  If nothing else, it provides a solid base upon which to troubleshoot issues which seem to plague a system.

 

Louis

 

Since you can boot into Windows...I would suggest trying to do several things before going the route of a clean install.

 

1.  Run the chkdsk /r command, see Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189 .

 

2.  Run the sfc /scannow command, see SFC -SCANNOW Run in Command Prompt at Boot - Windows 7 Forums - http://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html .

 

3.  Attempt a repair, following the guidance provided at Repair Install - Windows 7 Forums - http://www.sevenforums.com/tutorials/3413-repair-install.html .


Edited by hamluis, 29 October 2015 - 10:50 AM.





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