I have always used this site when I have gotten stuck or when I have been unable to solve an issue on my own, but this time I am about to lose my mind. As the title says, my audio seems to not be working. I have never had this issue with this computer before until 2 days ago. I was able to roll back my system to an older date which fixed it for about a day. This time, however, it did not get the same results.
My audio is just...well... gone.
The sound (lower right corner in the task bar) says it is muted. When I click the icon it brings me straight to a troubleshoot, which we all know never actually fixes the problem.
The driver is installed and before I get asked if I have done the un-install and re-install, yes I have.
I have un-installed and re-installed close to 6 times now. I have gone into the services and restarted (stop and start) the windows audio service close to 12 times.
Due to my audio working when I rolled back the system before, I assume my sound card is fine, but the software is not working properly (despite what the device manager says).
I have also updated my system to windows 10 from windows 8.1, yet the issue remains. Microsoft claims they have no fix, but I do not believe that to be the case.
Any help with this issue would be greatly appreciated.