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3 replies to this topic

#1 hysteria347

hysteria347

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Posted 24 October 2015 - 04:48 PM

On most sites, the sidebar will pop out with ads that say Related Search by Discover Treasure. Sometimes when I click on links, it will open up another webpage with adverts or virus warnings with a number to call. This happened after I tried to install an art program I wanted to use. My operating system is Windows 7.



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#2 Aura

Aura

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Posted 24 October 2015 - 09:45 PM

Hi hysteria347 :)

My name is Aura and I'll be assisting you with your issue. Follow the instructions below please.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
      B8oLpa3.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 hysteria347

hysteria347
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Posted 24 October 2015 - 09:50 PM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by Sarah (administrator) on 24-10-2015 at 21:49:36
Running from "C:\Users\Sarah\Desktop"
Microsoft Windows 7 Ultimate   (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Connected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled taskoffload=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Zelda
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : T-mobile.com
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : T-mobile.com
   Description . . . . . . . . . . . : Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : C8-60-00-9B-3F-9A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5cfa:7063:c766:200d%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.29.120(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, October 24, 2015 4:31:06 PM
   Lease Expires . . . . . . . . . . : Sunday, October 25, 2015 9:47:04 PM
   Default Gateway . . . . . . . . . : 192.168.29.1
   DHCP Server . . . . . . . . . . . : 192.168.29.1
   DHCPv6 IAID . . . . . . . . . . . : 231235584
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1D-BA-4F-26-C8-60-00-9B-3F-9A
   DNS Servers . . . . . . . . . . . : 192.168.29.1
   Primary WINS Server . . . . . . . : 192.168.29.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 00-1A-7D-DA-71-0B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  cellspot.router
Address:  192.168.29.1
 
Name:    google.com
Addresses:  2607:f8b0:4009:80a::200e
 216.58.216.78
 
 
Pinging google.com [216.58.216.78] with 32 bytes of data:
Reply from 216.58.216.78: bytes=32 time=64ms TTL=49
Reply from 216.58.216.78: bytes=32 time=62ms TTL=49
 
Ping statistics for 216.58.216.78:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 62ms, Maximum = 64ms, Average = 63ms
Server:  cellspot.router
Address:  192.168.29.1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 2001:4998:44:204::a7
 206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=53ms TTL=50
Reply from 98.139.183.24: bytes=32 time=42ms TTL=50
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 42ms, Maximum = 53ms, Average = 47ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...c8 60 00 9b 3f 9a ......Atheros AR8161/8165 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
 12...00 1a 7d da 71 0b ......Bluetooth Device (Personal Area Network)
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.29.1   192.168.29.120     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
     192.168.29.0    255.255.255.0         On-link    192.168.29.120    266
   192.168.29.120  255.255.255.255         On-link    192.168.29.120    266
   192.168.29.255  255.255.255.255         On-link    192.168.29.120    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.29.120    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.29.120    266
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 13    266 fe80::/64                On-link
 13    266 fe80::5cfa:7063:c766:200d/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/24/2015 04:19:03 PM) (Source: Application Error) (User: )
Description: Faulting application name: explorer.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc60d
Faulting module name: AcXtrnal.DLL, version: 6.1.7600.16385, time stamp: 0x4a5bd98a
Exception code: 0xc0000005
Fault offset: 0x000614c0
Faulting process id: 0x4a4
Faulting application start time: 0xexplorer.exe0
Faulting application path: explorer.exe1
Faulting module path: explorer.exe2
Report Id: explorer.exe3
 
Error: (10/24/2015 12:19:33 PM) (Source: ESENT) (User: )
Description: WinMail (2472) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.
 
Error: (10/24/2015 01:08:34 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3"1".
Dependent Assembly Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/24/2015 01:08:34 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3"1".
Dependent Assembly Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/24/2015 01:08:34 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3"1".
Dependent Assembly Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
 
System errors:
=============
Error: (10/24/2015 04:10:58 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (10/24/2015 04:01:11 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
swsedrvr_vt_1_10_0_25
 
Error: (10/24/2015 03:52:44 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
swsedrvr_vt_1_10_0_25
 
Error: (10/24/2015 01:18:49 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (10/24/2015 01:09:03 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (10/24/2015 01:09:02 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
swsedrvr_vt_1_10_0_25
 
Error: (10/24/2015 01:09:03 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.
 
Feature: %%886
 
Error Code: 0x80070005
 
Error description: Access is denied. 
 
Reason: %%892
 
Error: (10/24/2015 12:28:14 PM) (Source: Service Control Manager) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error: 
%%5
 
Error: (10/24/2015 12:18:40 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
swsedrvr_vt_1_10_0_25
 
Error: (10/24/2015 12:18:39 PM) (Source: Service Control Manager) (User: )
Description: The WNEn Monitor service failed to start due to the following error: 
%%2
 
 
Microsoft Office Sessions:
=========================
Error: (10/24/2015 04:19:03 PM) (Source: Application Error)(User: )
Description: explorer.exe6.1.7600.163854a5bc60dAcXtrnal.DLL6.1.7600.163854a5bd98ac0000005000614c04a401d10ea19aab2d25C:\Windows\SysWOW64\explorer.exeC:\Windows\AppPatch\AcXtrnal.DLLd92e2da2-7a94-11e5-b79e-001a7dda710b
 
Error: (10/24/2015 12:19:33 PM) (Source: ESENT)(User: )
Description: WinMail2472WindowsMail0:
 
Error: (10/24/2015 01:08:34 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3"C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
 
Error: (10/24/2015 01:08:34 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3"C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
 
Error: (10/24/2015 01:08:34 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Networking.RtcDll,language="&#x2a;",processorArchitecture="X86",publicKeyToken="6595b64144ccf1df",type="win32",version="5.2.1002.3"C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader)(User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader)(User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader)(User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader)(User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader)(User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
 
 
=========================== Installed Programs ============================
 
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 19.0.0.213 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.0.162 - Adobe Systems, Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.0.11.12 - Atheros Communications Inc.)
DisplayFusion 7.3.1 (HKLM-x32\...\B076073A-5527-4f4f-B46B-B10692277DA2_is1) (Version: 7.3.1.0 - Binary Fortress Software)
Dropbox (HKLM-x32\...\Dropbox) (Version: 3.10.8 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.37 - Dropbox, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 46.0.2490.80 - Google Inc.)
Google Drive (HKLM-x32\...\{9C350701-AC04-48BA-A435-BD5E0D82897E}) (Version: 1.25.0523.2491 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Itibiti RTC (HKLM-x32\...\{730E03E4-350E-48E5-9D3E-4329903D454D}) (Version: 0.0.1 - Itibiti Inc) Hidden
Java 8 Update 65 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86418065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Java 8 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218065F0}) (Version: 8.0.650.17 - Oracle Corporation)
Launchy 2.5 (HKLM-x32\...\Launchy_21344213_is1) (Version:  - Code Jelly)
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.5951.0827 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.8.204.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.8.5 - Notepad++ Team)
OpenOffice 4.1.1 (HKLM-x32\...\{9395F41D-0F80-432E-9A59-B8E477E7E163}) (Version: 4.11.9775 - Apache Software Foundation)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Setup (HKLM-x32\...\{7ADF667E-E14D-4D2C-827C-B0108F0D93BC}) (Version:  - )
Skype™ 7.13 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.13.101 - Skype Technologies S.A.)
Spotify (HKCU\...\Spotify) (Version: 1.0.16.104.g3b776c9e - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tablet Driver V8.0 (HKLM-x32\...\TabletDriver) (Version:  - )
TeraCopy 2.3 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.1 - VideoLAN)
WinRAR 5.21 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.21.0 - win.rar GmbH)
 
========================= Devices: ================================
 
Name: swsedrvr_vt_1_10_0_25
Description: swsedrvr_vt_1_10_0_25
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer: 
Service: swsedrvr_vt_1_10_0_25
Device ID: ROOT\LEGACY_SWSEDRVR_VT_1_10_0_25\0000
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: Universal Serial Bus (USB) Controller
Description: Universal Serial Bus (USB) Controller
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: SM Bus Controller
Description: SM Bus Controller
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 30%
Total physical RAM: 12243.53 MB
Available physical RAM: 8507.22 MB
Total Virtual: 24485.21 MB
Available Virtual: 19527.32 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:465.66 GB) (Free:421.98 GB) NTFS
2 Drive d: (MB Support CD) (CDROM) (Total:2.67 GB) (Free:0 GB) CDFS
3 Drive e: (2) (Fixed) (Total:465.76 GB) (Free:465.66 GB) NTFS
4 Drive f: (3) (Fixed) (Total:149.01 GB) (Free:148.92 GB) NTFS
5 Drive g: (Pocky) (Fixed) (Total:2794.51 GB) (Free:2013.27 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\
 
Administrator            Guest                    Sarah                    
 
 
**** End of log ****


#4 Aura

Aura

    Bleepin' Special Ops


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Posted 24 October 2015 - 09:53 PM

It looks to me like you are using a pirated copy of Windows.
Error: (10/22/2015 02:50:53 AM) (Source: Windows 7 Loader) (User: )
Description: Error Code: 0
------
Checking mounting
Mouting point check complete
Mounted partition (Z:\)
Created bootsect.exe
Created GRLDR
Created tag
Installed certificate and serial
------
Error Stack:
Before I continue assisting you, I'll ask you to remove the crack and activate your Windows using a genuine product key. If you cannot activate it right now, just remove the crack. Let me know once it's done.

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
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