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Computer Won't Launch any Programs about 30 Minutes After Startup


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#1 kdome

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Posted 24 October 2015 - 07:57 AM

Hello,

 

Sorry if I am not posting this under the right subforum. I am experiencing an issue with my computer that has been occurring since I upgraded to Windows 10. At startup, I can launch any program fine. However, after about 30 minutes or so of inactivity (I've never actually timed it), I loose the ability to launch programs. I double click on an application, Chrome, Edge, Steam, File Folders, anything, and it just doesn't seem to register. I can bring up the Start Menu screen, but launching from there as opposed to the task bar or desk top gets me the same result. I get the circle icon for a second as if it is thinking, but it never launches. I cannot even launch Task Manager without hitting Ctrl+Alt+Del and launching it that way. When I do, the programs I attempt to open do not appear in the list. My only recourse is to reboot the computer and then it works fine again. 

 

Not sure if it's helpful, but here's my computer's system info:

 

Alienware 17 R1 

Windows 10 Pro

Processor: Intel Core i7-4710MQ CPU @ 2.50GHz 2.50GHz

Installed Memory (RAM): 16.0 GB

System Type: 64-bit Operating System, x64-based processor

Pen and Touch: No Pen or Touch Input is available for this Display

 

Any help with this issue is greatly appreciated. 

 



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#2 usasma

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Posted 25 October 2015 - 04:34 PM

Some quick things to try:

 

Then please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt).  Press Enter after each one:

Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /RestoreHealth

FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

From this article: http://technet.microsoft.com/en-us/library/hh824869.aspx

You can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.

 

and:

 

Otherwise this tends to look similar to many other problems that we've seen with W10 being installed on well-used systems.

There's a couple of things to try:
1)  Run the following command in a Powershell window that's run as an Administrator in order to re-register the Windows Store apps:

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
From this article:  http://www.thewindowsclub.com/re-register-windows-store-apps
Be sure that Edge is closed (in Task Manager).  Cortana will spit an error as it's still running - don't worry about that for now.

2)  Uninstall your antivirus, then use the removal tool for it (there's a list of most of them here:  http://www.carrona.org/avuninst.html ), then install a freshly downloaded, W10 compatible version.  Some A/V have difficulties with the upgrade, so removing them and then reinstalling them will help how they run.

3)  Download fresh copies of the latest, W10 compatible audio and video drivers for your system.  Then uninstall the current versions from your system.  Then install the freshly downloaded versions.

4)  Get ALL available Windows Updates

5)  Get ALL available, W10 compatible drivers/programs from the manufacturer's website.  If some aren't compatible w/W10, check here about uninstalling them.

6)  Get ALL available, W10 compatible drivers/programs for any add-on hardware and any software that you installed previously.  If they aren't compatible, please uninstall them.

If this doesn't fix things, then post back so we can discuss the following options:
- continuing to attempt to fix this copy of the OS
- Reset of the OS (considering both the "Keep My Files" and the "Remove Everything" options)
- revert to the previous OS (both at less than 30 days, and at more than 30 days since initial update)
- revert to the previous OS with another attempt at installing W10 (I don't recommend this)
- clean install of the previous OS
- clean install of the previous OS, then update to W10 (only needed if a clean install of W10 fails)
- W10 clean install

My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

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#3 kdome

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Posted 25 October 2015 - 07:28 PM

Thank you for your suggestions. I ran the first three scans and will see if that helps. 






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