Sometimes when I start my computer it gets to the start up screen (http://www1.pcmag.com/media/images/471642-1-speed.jpg?thumb=y) and the circle just stops rotating and the computer won't do anything from there. The mouse cursor still can be seen and moved at this time. I have been holding the power button to shut down then starting the computer back up, eventually I am able to fully start the computer.
This started back when I had windows 7, but I just ignored it for awhile. After upgrading to windows 10 it still happened and I continued to ignore it. I have recently gone through the steps to completely reset windows, removing all personal files and whatnot, because of this, I assume the issue is hardware related, but I don't really know. Occasionally I am told there was an issue on startup upon trying to start it for the second time, at this point I am able to have the computer troubleshoot, but it always says the issue could not be resolved.
Recently, and this may be unrelated, once I have been able to get to the desktop, I have been unable to interact with anything. I cannot open the start menu, nor can i open anything from the desktop or quickbar. When clicking icons at this point, they crate the normal blue outline as if I had clicked once, and the computer shows the loading icon around the cursor, but nothing happens.