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USB Device Not Working (Unknown USB Device)


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#1 Vanch

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Posted 23 October 2015 - 03:14 PM

Hey guys, I have a bit of a problem I was hoping you could help me with.


PC Specs

OS - Windows 8.1 Pro (64 Bit)
CPU - 3.3Ghz Intel Core i5-2500k
Video Card - nVidia GeForce GTX 570
Ram - 8gb


I'm using a wireless gaming receiver so that I can connect my wireless xbox controller to the PC.  This has never been a problem in the past and it's been working fine.  I just plug the receiver in and Windows automatically installs drivers for it.  But for some reason today I plugged the receiver in and it said "USB Device Not Recognized".

When I go to Device Manager it shows the following and the device status says "Windows has stopped this device because it has reported problems. (Code 43)":


Untitled.png




Would very much appreciate some help with this.


Thank you!



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#2 RolandJS

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Posted 23 October 2015 - 03:28 PM

Do other USB devices work in that particular USB port?  If yes, dunno.  If no, port needs troubleshooting.


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#3 Gorbulan

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Posted 23 October 2015 - 03:47 PM

Could be that receiver is bad or dying. But it could also be a software related issue.

 

When you said "wireless gaming receiver" what do you mean? The USB receiver you get with the xbox 360 controller? Or a different product? If it is different, tell us exactly what product it is so we can research it.



#4 Vanch

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Posted 23 October 2015 - 03:53 PM

Do other USB devices work in that particular USB port?  If yes, dunno.  If no, port needs troubleshooting.

 

Yes.

 

Could be that receiver is bad or dying. But it could also be a software related issue.

 

When you said "wireless gaming receiver" what do you mean? The USB receiver you get with the xbox 360 controller? Or a different product? If it is different, tell us exactly what product it is so we can research it.

 

466255_140304141140_1230485_110406170837



#5 Gorbulan

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Posted 23 October 2015 - 03:59 PM

Looks generic. Does it have a brand name? Looking at the reviews of it on Amazon it seems there are a number of cheap knock-offs going around. The packaging you have looks like one of the knock-offs.

 

Amazon Review - Notice the packaging in this review. 


Edited by Gorbulan, 23 October 2015 - 04:01 PM.


#6 Vanch

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Posted 23 October 2015 - 04:02 PM

It's not that exact one in the picture.  I'm basically just letting you know that's what I meant by wireless gaming receiver.

 

Then again, I AM using a knock off version anyway.  But as mentioned, it's always worked in the past up until now :/

 

Got it off ebay, doesn't have a brand name or anything.


Edited by Vanch, 23 October 2015 - 04:03 PM.


#7 Gorbulan

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Posted 23 October 2015 - 04:09 PM

Yep, appears to be a total knock off by some unamed company.

 

Counterfeit Xbox 360 Wireless Drivers

 

Fake Microsoft XBox 360 wireless controller adapter in Windows 7 64-bit

 

Apparently, the actual genuine X360 controller for Windows does not come with a wireless adapter. Or maybe only the knock offs do. Hard to tell since there are a lot of these things on the market right now. eBay won't care, but Amazon might. 


It's not that exact one in the picture.  I'm basically just letting you know that's what I meant by wireless gaming receiver.

 

Then again, I AM using a knock off version anyway.  But as mentioned, it's always worked in the past up until now :/

 

Got it off ebay, doesn't have a brand name or anything.

 

Well, in that case it seems your device has died, because it is cheap. Put it in another computer if you can and see what happens. If it does not work there then you can consider it dead.



#8 Vanch

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Posted 23 October 2015 - 04:11 PM

Cheers for doing all that research.

 

I'll go try the receiver in another PC and report back here in an hour or so as I'll have to go down the road to my friend's house to try it.


Edited by hamluis, 28 October 2015 - 05:43 PM.
Removed unnecessary quotebox - Hamluis.


#9 Gorbulan

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Posted 23 October 2015 - 04:33 PM

You're welcome. Good luck!



#10 Vanch

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Posted 23 October 2015 - 07:51 PM

Yeah, turns out the receiver itself was faulty.  Tried it in a different PC and got the same reaction.

 

Ah well, thanks again.






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