Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Am I Infected?

  • Please log in to reply
2 replies to this topic

#1 Kittykatd


  • Members
  • 5 posts
  • Local time:12:19 AM

Posted 21 October 2015 - 09:32 PM

My husband has a 1 year old Toshiba laptop, running Win 8.1.  He can get into the system files, but cannot get on the internet and cannot open up Word Perfect or any of its files.  


He ran System Restore; I ran Malware Bytes, checked his programs for anything that shouldn't be there; also checked to make sure all the internet things were good, and the connection is fine, it says he is connected, but puter will not allow him to get on.  One message:  No such interface supported.   Another:  0x80070005   



Does anyone have any ideas?  Thanks for any help you can give.


Ruth   :)   

Edited by hamluis, 22 October 2015 - 10:52 AM.
Moved from Win 8 to Am I Infected - Hamluis.

BC AdBot (Login to Remove)


#2 dc3


    Bleeping Treehugger

  • Members
  • 30,809 posts
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:08:19 PM

Posted 22 October 2015 - 09:01 AM

Did Malwarebytes find anything? 


If it did please post the log.


To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
To open the log double click on mbam-check.exe on your desktop.  Copy and paste the log in your topic.
As for the 0x80070005 error.  Go to Microsoft Support and use the instructions there.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#3 Kittykatd

  • Topic Starter

  • Members
  • 5 posts
  • Local time:12:19 AM

Posted 22 October 2015 - 03:50 PM

Hi dc3,


Nothing found by Malware Bytes.


Will take a second look at fixing the error link you provided, although I'm not even sure at what point that came up.


Thank you for the suggestion.  :)



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users