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Chrome Cleanup Tool Reports That Unwanted Programs Affect Chrome Browser

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#1 Boris_yo


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Posted 21 October 2015 - 11:27 AM

I have got Chrome's built-in cleanup tool reporting that unwanted programs affect Chrome's behavior:

Conduit Toolbars


Conduit Toolbars: C:\Users\user\AppData\Local\cre
Conduit Toolbars: C:\Users\user\AppData\Local\cre\pacgpkgadgmibnhpdidcnfafllnmeomc.crx
Conduit Toolbars: C:\Program Files (x86)\conduit\community alerts
Conduit Toolbars: C:\Program Files (x86)\conduit\community alerts\Alert.dll
Conduit Toolbars: HKLM:32\software\conduit\community alerts\
Conduit Toolbars: HKCU:32\software\appdatalow\software\conduit\

How do I know what toolbars are those? How do I find and uninstall them? Are these toolbars some of Chrome's extensions by any chance?





Windows 7 64-bit

Chrome latest version


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#2 Aura


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Posted 21 October 2015 - 11:29 AM

Hi Boris_yo :)

My name is Aura and I'll be assisting you with your issue. According to the log you just posted, these files belongs to Conduit Search/Search Conduit, a known browser hijacker and toolbar. However, getting rid of it is quite easy :) Follow the instructions below please.

  • Download MiniToolBox and move the executable file to your Desktop;
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users);
  • Check the following options:
    • Flush DNS;
    • Report IE Proxy Settings;
    • Reset IE Proxy Settings;
    • Report FF Proxy Settings;
    • Reset FF Proxy Settings;
    • List content of Hosts;
    • List IP Configuration;
    • List Last 10 Event Viewer Errors;
    • List Installed Programs;
    • List Devices - Only Problems;
    • List Users, Partitions and Memory size;
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.

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