I've a new laptop that was working for about 2 wks, then I started trying to figure out how to use it without the plug!
Understand first of all....I really don't know anything. Just a grandma.
I have an E1505 Dell. When it tries to connect to the internet, *it* tells me I have a connection problem. Sending me to the Intel® Wireless troubleshooter it says: "Authentication failed due to incorrect security password (encrytion key), to check wireless router settings, or access point.
First...I thought I knew my password but if I don't, how do I find it?
Second...How do I check my wireless router settings? (I don't think I did anything to the router)
Third...Where's the 'access point'?
AND the most basic of all....Do I need/use 'wireless connections' when it's plugged in????
The laptop was connected to the internet through NETGEAR on day-1
Should I disconnect everything!!! and start over??