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High RAM Usage and slow running computer


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7 replies to this topic

#1 massuchunnie

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Posted 21 October 2015 - 12:11 AM

I was directed by the moderator from this page: http://www.bleepingcomputer.com/forums/t/535736/wallpaper-changing-on-its-own-possible-virus/ to get help on memory test.

 

It is likely that most malware are removed from running all the scans that was directed by the moderator, however, my computer still retains high memory usage even when no windows are open except for a chrome tab and the resource monitor.

I'm running on 4GB RAM.

 

Thank you and I appreciate your help.

 

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#2 whitedragon551

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Posted 21 October 2015 - 10:39 AM

Looking at your task manager you have several chrome instances. If I remember right Chrome opens a new instance for every tab. It also doesnt shut down cleanly when you exit. I bet if you close the 1 chrome tab that is open you still have several instances in task manager.

 

Reboot your PC and report your usage after a reboot without opening Chrome.


| Windows Firewall Control | Sophos Antivirus |

| Image for Windows v3.02 | Comodo Dome Shield |

| TysTechTalk.com |


#3 hamluis

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Posted 21 October 2015 - 10:52 AM

Let's take a look before we assume anything, please.

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#4 sparklestar

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Posted 21 October 2015 - 10:46 PM

Click "show processes from all users" and see if you can see a process using lots of ram.



#5 massuchunnie

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Posted 23 October 2015 - 11:49 AM

MTB.txt 
MiniToolBox by Farbar Version: 25-07-2015 01
Ran by user (administrator) on 24-10-2015 at 00:39:37
Running from "C:\Users\user\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Model: Aspire S3-391 Manufacturer: Acer
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/24/2015 12:26:42 AM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: MCSCAN32 Engine Initialisation failed.  Engine returned error : 1

Error: (10/22/2015 11:47:28 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5039

Error: (10/22/2015 11:47:28 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5039

Error: (10/22/2015 11:47:28 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/22/2015 11:47:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4040

Error: (10/22/2015 11:47:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4040

Error: (10/22/2015 11:47:27 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/22/2015 11:47:26 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3042

Error: (10/22/2015 11:47:26 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3042

Error: (10/22/2015 11:47:26 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (10/24/2015 12:26:54 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  cdrom

Error: (10/24/2015 12:25:09 AM) (Source: DCOM) (User: )
Description: {BEBA2AA5-B5A7-4DD3-9AD6-43B24CDD3B7D}

Error: (10/22/2015 11:37:16 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:  cdrom

Error: (10/21/2015 10:30:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (10/21/2015 05:28:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avast! Antivirus service.

Error: (10/21/2015 05:22:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.

Error: (10/21/2015 05:22:24 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (10/21/2015 02:52:40 PM) (Source: NetBT) (User: )
Description: The name "USER-PC :20" could not be registered on the interface with IP address 172.25.106.183.
The computer with the IP address 137.132.4.25 did not allow the name to be claimed by this computer.

Error: (10/21/2015 02:52:40 PM) (Source: NetBT) (User: )
Description: The name "USER-PC :0" could not be registered on the interface with IP address 172.25.106.183.
The computer with the IP address 137.132.4.25 did not allow the name to be claimed by this computer.

Error: (10/21/2015 02:52:40 PM) (Source: Server) (User: )
Description: The server could not bind to the transport \Device\NetBT_Tcpip_{5E2979AE-B53E-46F3-A1C8-21C47D4AFCC4} because another computer on the network has the same name. The server could not start.

Microsoft Office Sessions:
=========================
Error: (10/24/2015 12:26:42 AM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: 1

Error: (10/22/2015 11:47:28 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5039

Error: (10/22/2015 11:47:28 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 5039

Error: (10/22/2015 11:47:28 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/22/2015 11:47:27 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4040

Error: (10/22/2015 11:47:27 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4040

Error: (10/22/2015 11:47:27 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (10/22/2015 11:47:26 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3042

Error: (10/22/2015 11:47:26 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3042

Error: (10/22/2015 11:47:26 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================
64 Bit HP BiDi Channel Components Installer (HKLM\...\{F8776060-6929-480C-9CD0-AD4920C354EF}) (Version: 1.2.0.2 - Hewlett-Packard) Hidden
Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.100 - NTI Corporation)
Acer Crystal Eye Webcam (HKLM-x32\...\{A0382E3C-7384-429A-9BFA-AF5888E5A193}) (Version: 1.5.2728.00 - CyberLink Corp.) Hidden
Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{A0382E3C-7384-429A-9BFA-AF5888E5A193}) (Version: 1.5.2728.00 - CyberLink Corp.)
Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3010 - Acer Incorporated)
Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3507 - Acer Incorporated)
Acer Instant Update Service (HKLM\...\{4E8D1AAE-509F-46DE-AAB4-CE9BCABA2D35}) (Version: 1.00.3001 - Acer Incorporated)
Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.04.3506 - Acer Incorporated)
Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 20.12.0307.1154 - Acer Incorporated)
Acer Theft Shield (HKLM\...\{8ADB0CD2-4E5A-452F-BB3B-3A2984CAC749}) (Version: 1.00.3001 - Acer Incorporated)
Acer VCM (HKLM-x32\...\{047F790A-7A2A-4B6A-AD02-38092BA63DAC}) (Version: 4.05.3501 - Acer Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 3.3.0.151 - Adobe Systems Incorporated)
Adobe Dreamweaver CC 2015 (HKLM-x32\...\{EE2A0AA8-0386-11E5-8603-BC82F5DB1A71}) (Version: 16.0.1 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Media Encoder CC 2014 (HKLM-x32\...\{663DEEEF-EF34-4DCB-8687-73A7AA146E02}) (Version: 8.2.0 - Adobe Systems Incorporated)
Adobe Photoshop CC (HKLM-x32\...\{2D99B50E-431D-4AA8-85C1-172A6F8BCF09}) (Version: 14.0 - Adobe Systems Incorporated)
Adobe Premiere Pro CC 2014 (HKLM-x32\...\{07BE616F-9E42-4C90-AF4F-0F32A5B088E7}) (Version: 8.2.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.13) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.13 - Adobe Systems Incorporated)
Android Studio (HKLM\...\Android Studio) (Version: 1.0 - Google Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{7FE25256-B7C1-480D-B736-10A67A833AEA}) (Version: 3.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{B255D495-4734-4E9B-B4F5-96702FD4A7B9}) (Version: 3.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{5D61F006-168C-4B8B-B7FD-F113C10AE0E4}) (Version: 8.2.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Bluetooth Suite (64) (HKLM\...\{230D1595-57DA-4933-8C4E-375797EBB7E1}) (Version: 7.4.0.126 - Atheros)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Avast Premier (HKLM-x32\...\Avast) (Version: 10.4.2233 - AVAST Software)
AX88772B Windows 7 Drivers (HKLM-x32\...\{54A168C9-2250-4058-80EB-1F4A4192548A}) (Version: 1.0.1.1 - ASIX Electronics Corporation) Hidden
AX88772B Windows 7 Drivers (HKLM-x32\...\InstallShield_{54A168C9-2250-4058-80EB-1F4A4192548A}) (Version: 1.0.1.1 - ASIX Electronics Corporation)
Backup Manager V3 (HKLM-x32\...\{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.100 - NTI Corporation) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Brackets (HKLM-x32\...\{8F3D2997-8FB1-4989-9BE4-40D43AC41BAA}) (Version: 0.43 - brackets.io)
Canon MP Navigator EX 3.0 (HKLM-x32\...\MP Navigator EX 3.0) (Version: - )
Canon MP270 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP270_series) (Version: - )
clear.fi Media (HKLM-x32\...\{E9AF1707-3F3A-49E2-8345-4F2D629D0876}) (Version: 2.00.3004 - Acer Incorporated)
clear.fi Photo (HKLM-x32\...\{B5AD89F2-03D3-4206-8487-018298007DD0}) (Version: 2.00.3004 - Acer Incorporated)
clear.fi SDK - MVP 2 (HKLM-x32\...\{A3AD65CC-B2CE-49da-AE4E-CC2ECF4EC0F8}) (Version: 2.0.1505 - CyberLink Corp.) Hidden
clear.fi SDK- Movie 2 (HKLM-x32\...\{DAF7BB88-6392-40aa-A714-8392C4BDBD2C}) (Version: 2.0.1502 - CyberLink Corp.) Hidden
cURL (HKLM\...\{E9054B42-29C8-445F-911D-C8E49BA92924}) (Version: 7.40.0 - Confused by Code)
CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.1720_38230 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dolby Home Theater v4 (HKLM-x32\...\{B26438B4-BF51-49C3-9567-7F14A5E40CB9}) (Version: 7.2.7000.7 - Dolby Laboratories Inc)
Dropbox (HKCU\...\Dropbox) (Version: 3.10.8 - Dropbox, Inc.)
ETDWare PS/2-X64 10.6.9.8_WHQL (HKLM\...\Elantech) (Version: 10.6.9.8 - ELAN Microelectronic Corp.)
Evernote v. 4.5.2 (HKLM-x32\...\{F77EF646-19EB-11E1-9A9E-984BE15F174E}) (Version: 4.5.2.5866 - Evernote Corp.)
ExpressCache (HKLM\...\{1E084588-8CC6-4D1B-B904-B1A09DA22A52}) (Version: 1.0.82 - Diskeeper Corporation)
Extended Asian Language font pack for Adobe Reader XI (HKLM-x32\...\{AC76BA86-7AD7-2530-0000-A00000000004}) (Version: 11.0.0 - Adobe Systems Incorporated)
Free Download Manager 3.9.3 (HKLM-x32\...\Free Download Manager_is1) (Version: - FreeDownloadManager.ORG)
Free RAR Extract Frog (HKLM-x32\...\Free RAR Extract Frog) (Version: 5.20 - Philipp Winterberg)
GanttProject (HKLM-x32\...\GanttProject) (Version: - )
Genymotion version 2.5.3 (HKLM\...\{6D180286-D4DF-40EF-9227-923B9C07C08A}_is1) (Version: 2.5.3 - Genymobile)
GitHub (HKCU\...\5f7eb300e2ea4ebf) (Version: 2.10.1.1 - GitHub, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 46.0.2490.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HandBrake 0.10.1 (HKLM-x32\...\HandBrake) (Version: 0.10.1 - )
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)
Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.36279 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.10.1464 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2712 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.1.0.1006 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.5 (HKLM\...\{6C9365EB-1F9E-4893-9196-3EC77C88D0C5}) (Version: 2.5.1.0 - Intel)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)
Intel® Hardware Accelerated Execution Manager (HKLM\...\{ECCB31F5-435D-4F37-A98D-5854D3C62718}) (Version: 1.1.1 - Intel Corporation)
iTunes (HKLM\...\{BFEAB774-C7DC-4032-B05A-DA5F7CB7B365}) (Version: 12.2.2.25 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java SE Development Kit 7 Update 51 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0170510}) (Version: 1.7.0.510 - Oracle)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
KCP Å©·Î½ººê¶ó¿ì¡ ActiveX ¹öÀü (HKLM-x32\...\KCP Payment Plugin_is1) (Version: - )
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version: - )
Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.15 - Acer Inc.)
LINE (HKLM-x32\...\LINE) (Version: 3.4.0.21 - LINE Corporation)
McAfee WebAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 4.0.184 - McAfee, Inc.)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4753.1003 - Microsoft Corporation)
Microsoft Office 校正ツール 2013 - 日本語 (HKLM\...\{90150000-001F-0411-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Project Professional 2013 (HKLM-x32\...\Office15.PRJPROR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 41.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 41.0.1 (x86 en-US)) (Version: 41.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 41.0.1.5750 - Mozilla)
NetBeans IDE 8.0 (HKLM\...\nbi-nb-base-8.0.0.0.201403101706) (Version: 8.0 - NetBeans.org)
Node.js (HKLM\...\{401959C6-C385-4BAF-9565-FF2B75B45D8C}) (Version: 4.2.1 - Node.js Foundation)
Norton Online Backup (HKLM-x32\...\{40A66DF6-22D3-44B5-A7D3-83B118A2C0DC}) (Version: 2.1.17869 - Symantec Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.5.3 - Notepad++ Team)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4753.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4753.1003 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4753.1003 - Microsoft Corporation) Hidden
OpenVPN 2.1.1 (HKLM-x32\...\OpenVPN) (Version: 2.1.1 - )
Oracle VM VirtualBox 4.3.12 (HKLM\...\{B5121457-0126-4E62-BCBF-6DC7C73D9E4A}) (Version: 4.3.12 - Oracle Corporation)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM-x32\...\{90150000-001F-040C-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
PDF Settings CC (HKLM-x32\...\{1FBAE18D-4DE4-47AA-83EC-D1B046F262DC}) (Version: 12.0 - Adobe Systems Incorporated) Hidden
PowerISO (HKLM-x32\...\PowerISO) (Version: 5.8 - Power Software Ltd)
Qualcomm Atheros WiFi Driver Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 3.1 - Qualcomm Atheros)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6597 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7601.39025 - Realtek Semiconductor Corp.)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.5.0.9082 - Microsoft Corporation)
Skype™ 7.12 (HKLM-x32\...\{6A0549A9-1B96-498C-ACBC-3943001FEB19}) (Version: 7.12.101 - Skype Technologies S.A.)
Sleep Memory Optimizer (HKLM-x32\...\{34BE2594-1D20-4A2E-97A0-B9E2837520AE}) (Version: 1.00.3004 - Acer Incorporated)
Smart Timer (HKLM-x32\...\{89DB52FC-EA72-468F-A0C7-150AF8B7AB74}) (Version: 1.00.3004 - Acer Incorporated)
SSH Secure Shell (HKLM-x32\...\{74E2CD0C-D4A2-11D3-95A6-0000E86CFDE5}) (Version: - )
TortoiseHg 3.1.0 (x64) (HKLM\...\{F91046D4-3FF1-4F71-B232-4FAADC3525E5}) (Version: 3.1.0 - Steve Borho and others)
Update for Skype for Business 2015 (KB3085581) 32-Bit Edition (HKLM-x32\...\{90150000-002A-0000-1000-0000000FF1CE}_Office15.PRJPROR_{E93D8472-11CA-4A0C-B31F-C82C9E9AA1CC}) (Version: - Microsoft)
Visual Paradigm CE 11.2 (HKLM\...\1106-5897-7327-6550) (Version: 11.2 - Visual Paradigm International Ltd.)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3507 - Acer Incorporated)
Windows Live 程式集 (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
WinPcap 4.1.3 (HKLM-x32\...\WinPcapInst) (Version: 4.1.0.2980 - Riverbed Technology, Inc.)
Wireshark 1.10.6 (64-bit) (HKLM-x32\...\Wireshark) (Version: 1.10.6 - The Wireshark developer community, http://www.wireshark.org)
XAMPP (HKLM-x32\...\xampp) (Version: 5.5.27-1 - Bitnami)

========================= Memory info: ===================================
Percentage of memory in use: 87%
Total physical RAM: 3934.36 MB
Available physical RAM: 508.21 MB
Total Virtual: 7866.92 MB
Available Virtual: 3627.86 MB

========================= Partitions: =====================================
1 Drive c: (ACER) (Fixed) (Total:453.46 GB) (Free:109.48 GB) NTFS

========================= Users: ========================================
User accounts for \\USER-PC

Administrator Guest user

**** End of log ****

 

Link of Snapshot from Speccy:  http://speccy.piriform.com/results/bR7q73Al4hgUCxSmgCyqLHq


Edited by hamluis, 23 October 2015 - 12:26 PM.
Removed formatting - Hamluis.


#6 hamluis

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Posted 23 October 2015 - 12:55 PM

I see no indication in processes listed..of "high memory usage" by anything.  Even your svchost.exe and AV processes are well within limits I consider "normal usage".  As usual, Chrome has a zillion processes but none seem to be using extraordinary amounts of RAM.

 

Just what do you consider "high memory usage"?  Looking at spikes on the Performance portion of Task Manager...which are not sustained...IMO, is not likely to be informative.

 

I see that you have Avast and McAfee software installed.  I would uninstall each application by those two developers...then reinstall only the AVast Premier suite.  My guess would be that this may help clear up system sluggishness.

 

Your errors...only reflect the usual problems with Bonjour...and seemingly isolated system hiccups, IMO.

 

I would run the chkdsk /r command after reinstalling Avast.  I would follow that with running the sfc /scannow command, just in case some system files are missing/damaged.

 

Then...I would see how the system runs.

 

Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189

 

Run sfc scannow command prompt, Aura - http://www.bleepingcomputer.com/forums/t/579699/missing-uxthemedll-file/?p=3736491

 

Louis



#7 Willy22

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Posted 23 October 2015 - 01:28 PM

- Install PcWinTech's Cleanmem. It reduces memory usage every 15 minutes and let it collapse the file cache as well.

- You've got 3 Firewalls running. Avast, Windows & McAfee. Disable the Windows Firewall. Download & run the McAfee removal tool to remove ALL McAfee remnants.

- Remove JAVA. You've installed 2 different versions. If you REALLY need JAVA then download & install the latest version of JAVA in both the 32 bit & 64 bit version.

- Open Task Manager to see if there any processes that use a lot of CPU time & memory.



#8 hamluis

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Posted 23 October 2015 - 03:18 PM

Nice catch on the 3 firewalls, :thumbup2: , thanks :).

 

Louis






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