If anyone could help it would be appreciated:
HP255 GI Notebook running Windows 8.1 64 bit Operating System with a 1.70GHz AMD E2 -1800 processor.
When I start up there is a notification saying Important Windows Updates are available to be installed. But when I go to Windows Update the window just hangs with the circle just going around.
I have found the following in Task Manager/Services
Name PID Description Status Group
wuauserv 1464 Windows Update Stopping netsvcs
When I right click on wuauserv and select the start option a window opens called “Unable to start service”
This window has the following information:
The operation could not be completed.
An instance of the service is already running.
Thanks in anticipation of any help