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Very slow laptop


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5 replies to this topic

#1 marberbc

marberbc

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Posted 19 October 2015 - 06:02 PM

My primary laptop crapped out, so now I'm trying to get my backup laptop to speed up, it's very slow, takes 20 - 30 seconds to load a page. I'd appreciate any help.

 
It's a Dell Inspiron M040, running Windows Home Premium 7 SP1.
 
I've run Avast Internet Security - paid version. Widows Defender and Firewall are off.
 
Have run CCleaner, ADWcleaner, Malwarebytes Free, Defraggler, Windows defragmenter, Windows Repair all in one.
 
The defragmenter says 0% fragmented, Defraggler I only get down to 7% fragmented.
I went to Dell support and did 2 of the 3 available updates. I couldn't update the BIOS because my brand new battery doesn't register. I appear to have the most recent BIOS version anyway.
 
I went to Device Manager and tried to update the drivers there. I think all came back as best version already installed, except for Microsoft Virtual WiFi Miniport Adapter. I didn't update it though, because Windows couldn't verify the publisher.
 
I'm attaching a Speccy URL and hope that someone who understands what it means will help me out.
 
Thanks.
marberbc
 


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#2 hamluis

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Posted 20 October 2015 - 10:01 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 

Louis



#3 marberbc

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Posted 20 October 2015 - 01:33 PM

MiniToolBox by Farbar  Version: 25-07-2015 01
Ran by OWNER (administrator) on 20-10-2015 at 14:29:43
Running from "C:\Users\OWNER\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron M5040 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/17/2015 08:55:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14778505
 
Error: (10/17/2015 08:55:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14778505
 
Error: (10/17/2015 08:55:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2015 08:55:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14773435
 
Error: (10/17/2015 08:55:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14773435
 
Error: (10/17/2015 08:55:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2015 08:55:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14772281
 
Error: (10/17/2015 08:55:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14772281
 
Error: (10/17/2015 08:55:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2015 08:50:07 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14437487
 
System errors:
=============
Error: (10/20/2015 03:01:39 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Update for Windows 7 for x64-based Systems (KB3035583).
 
Error: (10/19/2015 10:07:26 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Update for Windows 7 for x64-based Systems (KB3035583).
 
Error: (10/19/2015 09:46:58 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (10/19/2015 09:46:58 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (10/19/2015 09:46:58 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (10/19/2015 09:46:56 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535
 
Error: (10/19/2015 09:46:56 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Error: (10/19/2015 09:46:55 PM) (Source: PNRPSvc) (User: )
Description: 0x80630801
 
Error: (10/19/2015 09:46:40 PM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error: 
%%-2140993535
 
Error: (10/19/2015 09:46:40 PM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535
 
Microsoft Office Sessions:
=========================
Error: (10/17/2015 08:55:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14778505
 
Error: (10/17/2015 08:55:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14778505
 
Error: (10/17/2015 08:55:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2015 08:55:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14773435
 
Error: (10/17/2015 08:55:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14773435
 
Error: (10/17/2015 08:55:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2015 08:55:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14772281
 
Error: (10/17/2015 08:55:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 14772281
 
Error: (10/17/2015 08:55:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (10/17/2015 08:50:07 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 14437487
 
CodeIntegrity Errors:
===================================
  Date: 2015-10-02 22:04:29.231
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:29.215
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:29.059
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_96f694b33cfd42bf\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:28.888
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:28.872
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:28.747
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_47662a2706182d6f\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:27.967
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:27.889
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:27.733
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingfaults_31bf3856ad364e35_10.0.10074.1_none_f3153036f55ab3f5\werfault.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
  Date: 2015-10-02 22:04:27.531
  Description: Windows is unable to verify the integrity of the file \Device\HarddiskVolume3\$Windows.~BT\Updates\Critical\8e08ca47-f6ba-409d-82de-698e324c0004\amd64_microsoft-windows-errorreportingcore_31bf3856ad364e35_10.0.10074.1_none_a384c5aabe759ea5\wermgr.exe because the signing certificate has been revoked.  Check with the publisher to see if a new signed version of the kernel module is available.
 
 
=========================== Installed Programs ============================
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 19.0.0.213 - Adobe Systems Incorporated)
Adobe Flash Player 19 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 19.0.0.226 - Adobe Systems Incorporated)
Adobe Reader X (10.1.15) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.15 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
AMD Catalyst Install Manager (HKLM\...\{F6B0EA7E-5C19-7421-C2EB-927DA66A1081}) (Version: 3.0.838.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{A50679D9-6CBD-4FCD-BACB-62EF3894F6F3}) (Version: 4.0.3 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{1F72FDD5-A069-45B4-928F-D0F16492DC69}) (Version: 4.0.3 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{FD244E19-6EFE-4A2D-948A-0D45D4C168BE}) (Version: 9.0.0.26 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
ATI AVIVO64 Codecs (HKLM\...\{6A29BC26-68EB-EE27-0775-C6A5D9880FB8}) (Version: 11.6.0.10806 - ATI Technologies Inc.) Hidden
Audacity 2.1.1 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.1 - Audacity Team)
Avast Internet Security (HKLM-x32\...\Avast) (Version: 10.4.2233 - AVAST Software)
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT089409) (Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT089410) (Version: 2.2.0.95 - WildTangent) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Bounce Symphony (HKLM-x32\...\WT089443) (Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (HKLM-x32\...\WT089411) (Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (HKLM-x32\...\WT089412) (Version: 2.2.0.95 - WildTangent) Hidden
Canon MP495 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP495_series) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.10 - Piriform)
Chuzzle Deluxe (HKLM-x32\...\WT089413) (Version: 2.2.0.95 - WildTangent) Hidden
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Defraggler (HKLM\...\Defraggler) (Version: 2.19 - Piriform)
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version:  - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.47 - Dell)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Digital Delivery (HKLM-x32\...\{693A23FB-F28B-4F7A-A720-4C1263F97F43}) (Version: 3.1.1002.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{3BD7DD08-991B-4A2F-A165-614ED14EAADD}) (Version: 1.6.225.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.1.3 - Dell Inc.)
Dell Stage (HKLM-x32\...\{0F99CA59-7CB4-4167-A43A-4B1D5E584281}) (Version: 1.6.301.0 - Fingertapps)
Dell Stage Remote (HKLM-x32\...\{AF4D3C63-009B-4A17-B02E-D395065DD3F0}) (Version: 2.0.0.43 - ArcSoft)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 6.6.0.2 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1207.101.225 - ALPS ELECTRIC CO., LTD.)
Dell Update (HKLM-x32\...\{DB82968B-57A4-4397-81A5-ECAB21B5DFCD}) (Version: 1.7.1015.0 - Dell Inc.)
Dell VideoStage  (HKLM-x32\...\{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.3.0.2214 - CyberLink Corp.) Hidden
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.3.0.2214 - CyberLink Corp.)
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 9.0 - Dell)
Diner Dash 2 Restaurant Rescue (HKLM-x32\...\WT089414) (Version: 2.2.0.95 - WildTangent) Hidden
DirectX 9 Runtime (HKLM-x32\...\{AF9E97C1-7431-426D-A8D5-ABE40995C0B1}) (Version: 1.00.0000 - Sonic Solutions) Hidden
Dora's World Adventure (HKLM-x32\...\WT089415) (Version: 2.2.0.95 - WildTangent) Hidden
Escape Whisper Valley ™ (HKLM-x32\...\WT089434) (Version: 2.2.0.95 - WildTangent) Hidden
Farm Frenzy (HKLM-x32\...\WT089450) (Version: 2.2.0.95 - WildTangent) Hidden
FATE (HKLM-x32\...\WT089418) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Fury (HKLM-x32\...\WT089499) (Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (HKLM-x32\...\WT089444) (Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 46.0.2490.71 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.28.15 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
High-Definition Video Playback (HKLM-x32\...\{237CCB62-8454-43E3-B158-3ACD0134852E}) (Version: 7.3.10000.0.0 - Nero AG) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6341.0 - IDT)
iTunes (HKLM\...\{96984DE8-1DB8-425C-AC8C-3098BC696F04}) (Version: 12.3.0.44 - Apple Inc.)
Java 8 Update 60 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218060F0}) (Version: 8.0.600.27 - Oracle Corporation)
Jewel Quest (HKLM-x32\...\WT089420) (Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (HKLM-x32\...\WT089422) (Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Luxor (HKLM-x32\...\WT089507) (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.2.0.1024 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.0.1024 - Malwarebytes)
Mesh Runtime (HKLM-x32\...\{8C6D6116-B724-4810-8F2D-D047E6B7D68E}) (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40728.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0409-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Namco All-Stars PAC-MAN (HKLM-x32\...\WT089440) (Version: 2.2.0.95 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WT089445) (Version: 2.2.0.95 - WildTangent) Hidden
PhotoShowExpress (HKLM-x32\...\{3250260C-7A95-4632-893B-89657EB5545B}) (Version: 2.0.063 - Sonic Solutions) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WT089452) (Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (HKLM-x32\...\WT089426) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WT089508) (Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WT089433) (Version: 2.2.0.95 - WildTangent) Hidden
Premium Service Agreement (HKLM-x32\...\{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}) (Version: 2.0.0 - Dell Inc.)
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.25 - Dell Inc.)
RBVirtualFolder64Inst (HKLM\...\{9D6DFAD6-09E5-445E-A4B5-A388FEEBD90D}) (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.45.516.2011 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30126 - Realtek Semiconductor Corp.)
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio File Backup (HKLM\...\{60B2315F-680F-4EB3-B8DD-CCDC86A7CCAB}) (Version: 1.3.2 - Roxio) Hidden
Samantha Swift (HKLM-x32\...\WT089503) (Version: 2.2.0.95 - WildTangent) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Sonic CinePlayer Decoder Pack (HKLM-x32\...\{9A00EC4E-27E1-42C4-98DD-662F32AC8870}) (Version: 4.3.0 - Sonic Solutions) Hidden
SyncUP (HKLM-x32\...\{40F06490-8C14-43AA-99D3-EEEFDBAC3CFC}) (Version: 1.12.11100.9.104 - Nero AG) Hidden
SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.16100 - Nero AG)
Tweaking.com - Windows Repair (HKLM-x32\...\Tweaking.com - Windows Repair) (Version: 3.6.1 - Tweaking.com)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (HKLM-x32\...\WT089430) (Version: 2.2.0.95 - WildTangent) Hidden
Wedding Dash - Ready, Aim, Love! (HKLM-x32\...\WT089446) (Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Dell Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-dell) (Version: 4.0.5.2 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Zuma Deluxe (HKLM-x32\...\WT089448) (Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 65%
Total physical RAM: 3692.02 MB
Available physical RAM: 1261.9 MB
Total Virtual: 7382.25 MB
Available Virtual: 4578.91 MB
 
========================= Partitions: =====================================
1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:325.25 GB) NTFS
 
========================= Users: ========================================
User accounts for \\OWNER-PC
 
Administrator            Guest                    OWNER                    
 
 
**** End of log ****

Edited by hamluis, 20 October 2015 - 02:22 PM.


#4 marberbc

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Posted 20 October 2015 - 01:49 PM

Louis,
 
I appreciate you taking a look at my situation. I don't really understand this stuff, but I see the Bonjour service issue is using up the last 10 error spots. Might it help if I were to stop or disable Bonjour to see what would fill that space?
 
I think the Windows update that failed to update, KB3035583, is associated with the message giving the option to upgrade to Windws 10.
 
Thanks.
marberbc


#5 hamluis

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Posted 20 October 2015 - 02:37 PM

I would try running the chkdsk /r command.  I really don't see any red flags of any type where I may suggest anything intelligent.

 

Chkdsk Command, Windows 7, Aura - http://www.bleepingcomputer.com/forums/t/582646/cyclic-redundancy-error/?p=3759189

 

Louis


Edited by hamluis, 20 October 2015 - 02:39 PM.


#6 RolandJS

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Posted 20 October 2015 - 02:40 PM

marberbc -- Bonjour is installed with Apple products such as QuickTime and/or iTunes desktop.

I've been able to remove it via Revo or Programs uninstall.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)





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