I am still a bit confused, you said in your first post that he cannot open any of his applications but you managed to run MBAM, which, after all, is an application. I would like you to try to download and run two free tools from BC - Speccy and Mini-Toolbox. Speccy comes in two versions, one is installable as a permanent application, the other is a 'portable' version which will run from a memory stick. Mini-Toolbox is just an .EXE file which will of course run from a memory stick. You can get them here -
MiniToolbox :- http://www.bleepingcomputer.com/download/minitoolbox/
For Minitoolbox, if you get it to run you will get a screen like this:- https://www.dropbox.com/s/8kc3xzpjw6jt1fo/MiniToolBox.jpg?dl=0
Tick all the boxes except the second last, Minidumps' then click 'Go' and let it run. When it has finished it will create a text file on the desktop or where you ran it from. Open this file and copy / paste the contents of it into your next post.
For Speccy, install it or run the portable version and let it complete the analysis. When it has finished it will produce a link to the report, these two images will show you how to find the report URL -
Copy the URL and paste it into your next post as well - just the URL please !
If you can't get either of these to run please give us a list of what you can access on this computer. As I said, it seems that somethings are working and much not.
I won't hold your Scottish ancestry against you - we exported some of our best, and worst, to North America !
Edited by Chris Cosgrove, 20 October 2015 - 06:54 PM.