I'm looking things over in my spare time. I'm a full time student and have assignments due this weekend so I might not be able to respond until next week after this. Please make sure you follow all steps exactly and answer all of my questions so I have the information I need to help you.
1. Go ahead and power off your router, modem, and printer, and power them back on.
2. With the Vista computer we're troubleshooting, you're connected to your router wirelessly, right? How far away are you from your router? Are there obstructions in the way such as walls, concrete, etc.?
3. How far away from your printer is your computer you're having problems with? Are there obstructions in the way such as walls, concrete, etc.?
4. How far away from the router is the printer? Are there obstructions in the way such as walls, concrete, etc.?
5. Open your web browser and type in 192.168.0.1 and hit enter. Are you able to access your router's interface?
6. What is the status of the wireless light on your printer? See the link, page 7, Figure 2-3. What does your printer's display say?
7. Physically look all over your printer for something called a hardware address, or MAC address, and post it if you see it. It should look something like this CD:46:A8:D9:12:C4. If you cannot find it, let me know.
8. I'm going to have you run a program called Autoruns so I can see what is starting up when you boot your computer. Use another computer and flash drive if you have to. Download the Autoruns.zip compressed folder from here.
Move the folder to the desktop of your Vista computer we're trouble shooting. Right click the zip file and select Extract All and follow any prompts the wizard displays to extract the files. Once extracted, right click Autoruns.exe (it may just say Autoruns, as opposed to Autorunsc) and select Run as administrator. Autoruns should start a scan, hit escape to stop it so you can change some settings. Once it's stopped, select Options > scan options > check verify code signatures and check virustotal.com then click rescan. It will run a scan for a minute or two, and when it's finished, go to File > Save > save the file to your desktop or documents, wherever you can easily find it, to transfer it back to the computer that you're using to post the logs. Save the file as YourBleepingComputerUserNameAndDate.arn. Upload this file to a file sharing service such as dropbox, or google drive, and post the download link so I can download your file and look at it.* Do not make any changes with autoruns, just run this scan as described, save the file, then close autoruns.
*Note, if you click "more reply options" or "use full editor" you might be able to attach the file in your reply, rather than having to upload to a file sharing service.
9. Are you still having the same problems?
Go through all the steps, answer all the questions, post the download link so I can download the autoruns file, and I'll respond when I'm able to, or someone else may chime in.
Edited by irvin_than_allyl, 29 October 2015 - 11:06 PM.