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Issues with port-scanning


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9 replies to this topic

#1 Daryox

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Posted 18 October 2015 - 07:25 AM

First of all Hi everyone ! I'm new on this forum, i've checked some of the posts in here and I think that I might find a solution to my problems with the help of this cool community : 

 

 

So, I've been using a vpn for the last 3 days, and I just go banned (twice). The reason : The admin of the vpn website told me than a portscann has been active on my computer.

 

So when he first told me that I used my antimalvare: spybot and my antivirus : avg 2016, to check if everything was ok. The scan results showed me that I had 2 infections, I removed them and I asked the admin of the vpn webiste to reactivate my account, which they did.

 

And Yesterday same thing, I got banned (again) from the vpn for the same reason. Which is bringin me here ! 

 

I need some help guys !

 

 

 



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#2 nasdaq

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Posted 19 October 2015 - 08:07 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
===


Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===


How is the computer running now?
Wait for further instructions.

#3 Daryox

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Posted 19 October 2015 - 10:20 AM

Hi, thank you for your help. Here's two logs, while done during the analyze and one after it : Attached File  log1.txt   2.62KB   1 downloadsAttached File  Log.txt   1.66KB   1 downloads


Edited by Daryox, 19 October 2015 - 01:28 PM.


#4 nasdaq

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Posted 19 October 2015 - 01:31 PM

Makes sure you have deleted all the items that Malwarebutes has identified.

Run the Farbar tool as suggested and post both logs for my review.

#5 Daryox

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Posted 19 October 2015 - 01:35 PM

Logs from adw and farbar

Attached Files



#6 nasdaq

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Posted 20 October 2015 - 06:33 AM

I also need to see the FRST.txt file that the Farbar tool generated.

#7 nasdaq

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Posted 26 October 2015 - 08:09 AM

Are you still with me?

#8 nasdaq

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Posted 28 October 2015 - 08:17 AM

This topic will be closed. OP being help here http://www.bleepingcomputer.com/forums/t/593692/issues-with-port-scanning/

#9 nasdaq

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Posted 28 October 2015 - 08:17 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

#10 nasdaq

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Posted 03 November 2015 - 09:15 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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